TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Often confusing Took several days. It is just a pain to do. Governments fault, not turbo tax
Date published: 2023-04-17
Rated 5 out of 5 by from The Best tax solution on the market The experience has been better each year. I decided to get the QuickBooks solution because of how good the Turbo Tax software is. I think this is well worth the investment. Thank you very much. -Robert. R
Date published: 2023-04-17
Rated 4 out of 5 by from It was very easy to file my taxes It was very easy to file my taxes. Just need to follow up through all the steps . It took care of everything
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to follow and you can't miss anything. Each year, Turbo Tax gets easier to use. I've used it for a couple of decades now.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy! This was one of the easiest experiences I've had in regards to filing taxes.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax Charged My Daughter $160 My Turbotax experience was ok, but my daughter - who was doing the "free" Turbotax filing online ended up paying $160 just because she had a second job in another state. She doesn't make much money, and this was way over the top. I only paid about $60 for my tax software and my taxes are much more convoluted. Will not buy Turbotax again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy to use Liked the ease of use and explanations available throughout software
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great product! I have used it for years and I have 6 sons. So I have filed a lot of tax forms and they have always been good to work with. Only problem I ever had is that I used to file a bunch of forms from the same email and it got a little confusing sometimes when I was trying to move between the different sons and myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Exalent I really appreciate their help as you know this can be very complicated for first-timers as like myself
Date published: 2023-04-17
Rated 5 out of 5 by from its ok its extremely easy to use, more lenguages should be added to the website
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1693
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Often confusing Took several days. It is just a pain to do. Governments fault, not turbo tax
Date published: 2023-04-17
Rated 5 out of 5 by from The Best tax solution on the market The experience has been better each year. I decided to get the QuickBooks solution because of how good the Turbo Tax software is. I think this is well worth the investment. Thank you very much. -Robert. R
Date published: 2023-04-17
Rated 4 out of 5 by from It was very easy to file my taxes It was very easy to file my taxes. Just need to follow up through all the steps . It took care of everything
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to follow and you can't miss anything. Each year, Turbo Tax gets easier to use. I've used it for a couple of decades now.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy! This was one of the easiest experiences I've had in regards to filing taxes.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax Charged My Daughter $160 My Turbotax experience was ok, but my daughter - who was doing the "free" Turbotax filing online ended up paying $160 just because she had a second job in another state. She doesn't make much money, and this was way over the top. I only paid about $60 for my tax software and my taxes are much more convoluted. Will not buy Turbotax again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy to use Liked the ease of use and explanations available throughout software
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great product! I have used it for years and I have 6 sons. So I have filed a lot of tax forms and they have always been good to work with. Only problem I ever had is that I used to file a bunch of forms from the same email and it got a little confusing sometimes when I was trying to move between the different sons and myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Exalent I really appreciate their help as you know this can be very complicated for first-timers as like myself
Date published: 2023-04-17
Rated 5 out of 5 by from its ok its extremely easy to use, more lenguages should be added to the website
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1693