TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Awesome Great company always use turbo tax will recommend family and friends
Date published: 2023-05-02
Rated 5 out of 5 by from Easy to use I use the guided method to fill in my return. Prevents me from getting lost and possibly miss an input.
Date published: 2023-05-02
Rated 5 out of 5 by from Turbo Tax is excellent. Turbo Tax is easy to understand and "covers all the bases."
Date published: 2023-05-02
Rated 5 out of 5 by from This product is great! I like that there is a step-by-step direction as we fill out the return. This was the first year that I asked for help. The agent that helped me was wonderful, very knowledgeable and easy to talk with.
Date published: 2023-05-02
Rated 5 out of 5 by from Great Experience Turbo tax was incredibly helpful in filing taxes and answered all of my questions.
Date published: 2023-05-02
Rated 5 out of 5 by from Been using Turbo Tax for over 10 yrs love love it! Never had a problem using Turbo Tax with our business or personal use. I think it's easy to use and answers any questions you might have that seem unclear. Highly recommend!
Date published: 2023-05-02
Rated 5 out of 5 by from Wonderful service. Huge value for the buck Michelle and others that helped me get my return processed and submitted were all very professional and knowledgeable. THANK YOU. The amount I paid was worth every single penny. Great service!
Date published: 2023-05-02
Rated 5 out of 5 by from TURBO IS TURBO EASY FIRST TIME DOING THIS. NOW I HAVE A BETTER UNDERSTANDING OF TAXES.
Date published: 2023-05-02
Rated 4 out of 5 by from TurboTax works great for me. TurboTax works great for me, but I suggest on amended returns, notice that IRS will only pay refund by paper check would be helpful. you provide direct deposit options, even though IRS does not.
Date published: 2023-05-02
Rated 4 out of 5 by from easy and logical Good experience. I had a problem when I forgot to include my 1095-A, which was my only issue. Including the 1095-A should have been more obvious, and this is my only criticism. Harold helped me rectify a related issue, and he was EXCELLENT!
Date published: 2023-05-02
All TurboTax® Offerings Reviews - Page 170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great company always use turbo tax will recommend family and friends
Date published: 2023-05-02
Rated 5 out of 5 by from Easy to use I use the guided method to fill in my return. Prevents me from getting lost and possibly miss an input.
Date published: 2023-05-02
Rated 5 out of 5 by from Turbo Tax is excellent. Turbo Tax is easy to understand and "covers all the bases."
Date published: 2023-05-02
Rated 5 out of 5 by from This product is great! I like that there is a step-by-step direction as we fill out the return. This was the first year that I asked for help. The agent that helped me was wonderful, very knowledgeable and easy to talk with.
Date published: 2023-05-02
Rated 5 out of 5 by from Great Experience Turbo tax was incredibly helpful in filing taxes and answered all of my questions.
Date published: 2023-05-02
Rated 5 out of 5 by from Been using Turbo Tax for over 10 yrs love love it! Never had a problem using Turbo Tax with our business or personal use. I think it's easy to use and answers any questions you might have that seem unclear. Highly recommend!
Date published: 2023-05-02
Rated 5 out of 5 by from Wonderful service. Huge value for the buck Michelle and others that helped me get my return processed and submitted were all very professional and knowledgeable. THANK YOU. The amount I paid was worth every single penny. Great service!
Date published: 2023-05-02
Rated 5 out of 5 by from TURBO IS TURBO EASY FIRST TIME DOING THIS. NOW I HAVE A BETTER UNDERSTANDING OF TAXES.
Date published: 2023-05-02
Rated 4 out of 5 by from TurboTax works great for me. TurboTax works great for me, but I suggest on amended returns, notice that IRS will only pay refund by paper check would be helpful. you provide direct deposit options, even though IRS does not.
Date published: 2023-05-02
Rated 4 out of 5 by from easy and logical Good experience. I had a problem when I forgot to include my 1095-A, which was my only issue. Including the 1095-A should have been more obvious, and this is my only criticism. Harold helped me rectify a related issue, and he was EXCELLENT!
Date published: 2023-05-02
All TurboTax® Offerings Reviews - Page 170