TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
MIKE3353 from
TURBO TAX ROCKS
Turbo tax service is very convenient and safe to use
Date published: 2021-02-28
Rated 5 out of 5 by
null from
Great!
Very easy to use and you are able to understand what it is you are doing.
Date published: 2021-02-28
Rated 5 out of 5 by
Kristen211821 from
I love how easy it is!
I feel like this service is easier to use every year! Thank you to the people working on the TurboTax software. It's so easy to file my own taxes!
Date published: 2021-02-28
Rated 4 out of 5 by
lexilexilexi from
Turbo Tax suits my purpose
It doubled my state tax refund and did not delete my other employer from prior year
Date published: 2021-02-28
Rated 4 out of 5 by
RejaE from
Great for over 30 years till today!
I have never had a problem with using TurboTax for over 30 years until this year. When I completed my daughter's return first, I tried to pay for her State to be e-filed with the "Guest" option and the window was so large that I could not get to the NEXT or whatever button to process the $20.00 State e-file payment. This was so frustrating. No help in the help Community, hours are only during the week. I will print the States from now on.
Date published: 2021-02-28
Rated 2 out of 5 by
grampypants from
when refund doesnt go through
Every year we efile Illinois taxes and same outcome, denied, must file paper yet we pay u for it every year,,paper is excepted so 40 bucks either way?
Date published: 2021-02-28
Rated 4 out of 5 by
Old Mann from
Turbo Tax
I was satisfied with the results of my return done today
Date published: 2021-02-28
Rated 5 out of 5 by
tazzybear1 from
Turbotax
Turbo Tax is so much easier to use over other tax disc
Date published: 2021-02-28
Rated 5 out of 5 by
Ahole305 from
Quick and easy
This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by
vreneau from
Overall Great Expereience
Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
All TurboTax® Offerings Reviews - Page 1690
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
MIKE3353 from
TURBO TAX ROCKS
Turbo tax service is very convenient and safe to use
Date published: 2021-02-28
Rated 5 out of 5 by
null from
Great!
Very easy to use and you are able to understand what it is you are doing.
Date published: 2021-02-28
Rated 5 out of 5 by
Kristen211821 from
I love how easy it is!
I feel like this service is easier to use every year! Thank you to the people working on the TurboTax software. It's so easy to file my own taxes!
Date published: 2021-02-28
Rated 4 out of 5 by
lexilexilexi from
Turbo Tax suits my purpose
It doubled my state tax refund and did not delete my other employer from prior year
Date published: 2021-02-28
Rated 4 out of 5 by
RejaE from
Great for over 30 years till today!
I have never had a problem with using TurboTax for over 30 years until this year. When I completed my daughter's return first, I tried to pay for her State to be e-filed with the "Guest" option and the window was so large that I could not get to the NEXT or whatever button to process the $20.00 State e-file payment. This was so frustrating. No help in the help Community, hours are only during the week. I will print the States from now on.
Date published: 2021-02-28
Rated 2 out of 5 by
grampypants from
when refund doesnt go through
Every year we efile Illinois taxes and same outcome, denied, must file paper yet we pay u for it every year,,paper is excepted so 40 bucks either way?
Date published: 2021-02-28
Rated 4 out of 5 by
Old Mann from
Turbo Tax
I was satisfied with the results of my return done today
Date published: 2021-02-28
Rated 5 out of 5 by
tazzybear1 from
Turbotax
Turbo Tax is so much easier to use over other tax disc
Date published: 2021-02-28
Rated 5 out of 5 by
Ahole305 from
Quick and easy
This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by
vreneau from
Overall Great Expereience
Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
All TurboTax® Offerings Reviews - Page 1690
Date published: 2021-02-28