TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX ROCKS Turbo tax service is very convenient and safe to use
Date published: 2021-02-28
Rated 5 out of 5 by from Great! Very easy to use and you are able to understand what it is you are doing.
Date published: 2021-02-28
Rated 5 out of 5 by from I love how easy it is! I feel like this service is easier to use every year! Thank you to the people working on the TurboTax software. It's so easy to file my own taxes!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax suits my purpose It doubled my state tax refund and did not delete my other employer from prior year
Date published: 2021-02-28
Rated 4 out of 5 by from Great for over 30 years till today! I have never had a problem with using TurboTax for over 30 years until this year. When I completed my daughter's return first, I tried to pay for her State to be e-filed with the "Guest" option and the window was so large that I could not get to the NEXT or whatever button to process the $20.00 State e-file payment. This was so frustrating. No help in the help Community, hours are only during the week. I will print the States from now on.
Date published: 2021-02-28
Rated 2 out of 5 by from when refund doesnt go through Every year we efile Illinois taxes and same outcome, denied, must file paper yet we pay u for it every year,,paper is excepted so 40 bucks either way?
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I was satisfied with the results of my return done today
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax Turbo Tax is so much easier to use over other tax disc
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by from Overall Great Expereience Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX ROCKS Turbo tax service is very convenient and safe to use
Date published: 2021-02-28
Rated 5 out of 5 by from Great! Very easy to use and you are able to understand what it is you are doing.
Date published: 2021-02-28
Rated 5 out of 5 by from I love how easy it is! I feel like this service is easier to use every year! Thank you to the people working on the TurboTax software. It's so easy to file my own taxes!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax suits my purpose It doubled my state tax refund and did not delete my other employer from prior year
Date published: 2021-02-28
Rated 4 out of 5 by from Great for over 30 years till today! I have never had a problem with using TurboTax for over 30 years until this year. When I completed my daughter's return first, I tried to pay for her State to be e-filed with the "Guest" option and the window was so large that I could not get to the NEXT or whatever button to process the $20.00 State e-file payment. This was so frustrating. No help in the help Community, hours are only during the week. I will print the States from now on.
Date published: 2021-02-28
Rated 2 out of 5 by from when refund doesnt go through Every year we efile Illinois taxes and same outcome, denied, must file paper yet we pay u for it every year,,paper is excepted so 40 bucks either way?
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I was satisfied with the results of my return done today
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax Turbo Tax is so much easier to use over other tax disc
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by from Overall Great Expereience Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1690