TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Extremely knowledgeable staff The CPA I spoke with was knowledgeable and very competent. he was very fluent in the software and could direct me exactly where I needed to go to complete my forms.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is very good. turbo tax is very accurate. it is easy to use. it is much more improving than before.
Date published: 2021-03-01
Rated 3 out of 5 by from Error message and a $40 charge for State return I deducted 2 stars because (1) They tried to get me to pay a $40 fee to file for Ohio taxes being that I work in Ohio but live in Michigan and I only need to file Michigan taxes (2) there was an error message and I couldn't file my taxes until I figured out what it meant. In my opinion there should be a pop up to state what I needed to do to fix the error. After I googled it I found that that was filling out the fields from my 1098 using the full numbers, Integers and decimals. When I went back to the form and rounded to the nearest dollar it fixed the error.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product Turbotax was easy to use. Better than spreading all my tax forms on the kitchen table and yelling at the dog.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best!! It always makes filing my taxes a breeze! I use it every year!
Date published: 2021-03-01
Rated 5 out of 5 by from Pretty helpful and cheap I was never taught how to do taxes or any of this paperwork malarkey back in highschool or any of the other forms of public education I was made to participate in so it's truly downright wonderful to have such a simple tax return site to help me with all this. Really, great stuff. Would use again because god knows I won't remember how to do this stuff again next year 10/10!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax rocks The gentleman that helped me was amazing. He walked me through everything and asked questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Simple filing I am using Turbo Tax for last four years and it very Simple and you can file your return very easily.
Date published: 2021-03-01
Rated 4 out of 5 by from thanks very quick and easy. that's all i have to say about that.
Date published: 2021-03-01
Rated 5 out of 5 by from FROM THE COMFORT OF MY HOME I have a great experience every time I file using TurboTax. (Well, as much fun as one can have when doing your taxes.) The step-by-step flow of the system and reviewing of the information has given me the confidence in doing my own taxes for the past few years. It can all be done at a fraction of the cost I paid professionals to do them for me.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1687
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Extremely knowledgeable staff The CPA I spoke with was knowledgeable and very competent. he was very fluent in the software and could direct me exactly where I needed to go to complete my forms.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is very good. turbo tax is very accurate. it is easy to use. it is much more improving than before.
Date published: 2021-03-01
Rated 3 out of 5 by from Error message and a $40 charge for State return I deducted 2 stars because (1) They tried to get me to pay a $40 fee to file for Ohio taxes being that I work in Ohio but live in Michigan and I only need to file Michigan taxes (2) there was an error message and I couldn't file my taxes until I figured out what it meant. In my opinion there should be a pop up to state what I needed to do to fix the error. After I googled it I found that that was filling out the fields from my 1098 using the full numbers, Integers and decimals. When I went back to the form and rounded to the nearest dollar it fixed the error.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product Turbotax was easy to use. Better than spreading all my tax forms on the kitchen table and yelling at the dog.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best!! It always makes filing my taxes a breeze! I use it every year!
Date published: 2021-03-01
Rated 5 out of 5 by from Pretty helpful and cheap I was never taught how to do taxes or any of this paperwork malarkey back in highschool or any of the other forms of public education I was made to participate in so it's truly downright wonderful to have such a simple tax return site to help me with all this. Really, great stuff. Would use again because god knows I won't remember how to do this stuff again next year 10/10!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax rocks The gentleman that helped me was amazing. He walked me through everything and asked questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Simple filing I am using Turbo Tax for last four years and it very Simple and you can file your return very easily.
Date published: 2021-03-01
Rated 4 out of 5 by from thanks very quick and easy. that's all i have to say about that.
Date published: 2021-03-01
Rated 5 out of 5 by from FROM THE COMFORT OF MY HOME I have a great experience every time I file using TurboTax. (Well, as much fun as one can have when doing your taxes.) The step-by-step flow of the system and reviewing of the information has given me the confidence in doing my own taxes for the past few years. It can all be done at a fraction of the cost I paid professionals to do them for me.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1687