TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from tax prepare OK easy to input information and follow instructions.
Date published: 2023-04-17
Rated 5 out of 5 by from Super awesome! Super awesome! Super awesome! Super awesome! Super awesome!
Date published: 2023-04-17
Rated 3 out of 5 by from Excellent I like Turbo tax but has gotten expensive over the years
Date published: 2023-04-17
Rated 5 out of 5 by from Individual assistance with foreign income credit I work in foreign country and was confused with how to enter income and taxes paid. The individual assistant was excellent and made the process so easy.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax is deeply flawed TT requires entering bank information and DL several times in the filing process. Here's a clue, TT: It doesn't change! Why can't you use the numbers entered early in the process. Second, TT will not accept a state ID exp date of 999999, which is what is on my wife's ID.
Date published: 2023-04-17
Rated 1 out of 5 by from it forces you to choose more expensive options you have to pay for upgraded versions if you have literally anything but a W2 only. even though you put in all the info and do all the work. Id rather go to someone in person and hand them the documents for them to do the work if ill be paying 100$+ anyways.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy, accurate and fast. Answered all questions and provided valuable information.
Date published: 2023-04-17
Rated 5 out of 5 by from Great System Easy and fast! I recommend this to all seniors and others.
Date published: 2023-04-17
Rated 5 out of 5 by from EVER EASY EASY TO USE. DONT LIKE THE WAY THE UPGRADES ARE DONE WHEN DOING TAXES. MAKE IT CLEARER THAT YOU DONT HAVE TO GET IT TO CONTINUE.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used turbo tax in the past to do my individual taxes for years. This was my first time using full service and it was awesome. I think this will be my new tax process going forward.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from tax prepare OK easy to input information and follow instructions.
Date published: 2023-04-17
Rated 5 out of 5 by from Super awesome! Super awesome! Super awesome! Super awesome! Super awesome!
Date published: 2023-04-17
Rated 3 out of 5 by from Excellent I like Turbo tax but has gotten expensive over the years
Date published: 2023-04-17
Rated 5 out of 5 by from Individual assistance with foreign income credit I work in foreign country and was confused with how to enter income and taxes paid. The individual assistant was excellent and made the process so easy.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax is deeply flawed TT requires entering bank information and DL several times in the filing process. Here's a clue, TT: It doesn't change! Why can't you use the numbers entered early in the process. Second, TT will not accept a state ID exp date of 999999, which is what is on my wife's ID.
Date published: 2023-04-17
Rated 1 out of 5 by from it forces you to choose more expensive options you have to pay for upgraded versions if you have literally anything but a W2 only. even though you put in all the info and do all the work. Id rather go to someone in person and hand them the documents for them to do the work if ill be paying 100$+ anyways.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy, accurate and fast. Answered all questions and provided valuable information.
Date published: 2023-04-17
Rated 5 out of 5 by from Great System Easy and fast! I recommend this to all seniors and others.
Date published: 2023-04-17
Rated 5 out of 5 by from EVER EASY EASY TO USE. DONT LIKE THE WAY THE UPGRADES ARE DONE WHEN DOING TAXES. MAKE IT CLEARER THAT YOU DONT HAVE TO GET IT TO CONTINUE.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used turbo tax in the past to do my individual taxes for years. This was my first time using full service and it was awesome. I think this will be my new tax process going forward.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1685