TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Harder and more technical I have used Turbo Tax for many years, its much harder this year and much more confusing.
Date published: 2023-04-17
Rated 5 out of 5 by from I like TT but I bought Derluxe and yet you charged I like TT but I bought Derluxe and yet you charged me $25 to file my Oklahoma Return
Date published: 2023-04-17
Rated 5 out of 5 by from amended was easy, albeit costly It was easy to figure out how to do an amended return and I requested a call from Turbo Tax and got that call within the 14 minutes they indicated the wait would be. Can't complain even if it was $90 to do the amendment. I'll be more careful in the future!
Date published: 2023-04-17
Rated 3 out of 5 by from difficult with no explanation difficult with no explanation box 14 k should be it no explanation
Date published: 2023-04-17
Rated 5 out of 5 by from First time using TurboTax It really saved me hours by filing using TurboTax. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from worked great good experience with the software and ease of use for my business
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome! Its great thanks! I would highly recommend it to a friend!
Date published: 2023-04-17
Rated 4 out of 5 by from awesome was quick and easy had no issues with filing. will use again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from It’s helped me out a lot It made it so easy to file and honest since it was last minute it helped
Date published: 2023-04-17
Rated 2 out of 5 by from Hawaii State Return The software imported my income from my fed return verbatim. The majority of my income came from sources that are non-taxable by Hawaii, AND there is no facility to edit the Hawaii return. The result is that TT for Hawaii calculated my tax due wildly inaccurately. The help Desk was unable to give me access to edit the software. So, the Hawaii return is useless, not to mention the time wasted trying to use it. I want a REFUND for my Hawaii state software!!!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Harder and more technical I have used Turbo Tax for many years, its much harder this year and much more confusing.
Date published: 2023-04-17
Rated 5 out of 5 by from I like TT but I bought Derluxe and yet you charged I like TT but I bought Derluxe and yet you charged me $25 to file my Oklahoma Return
Date published: 2023-04-17
Rated 5 out of 5 by from amended was easy, albeit costly It was easy to figure out how to do an amended return and I requested a call from Turbo Tax and got that call within the 14 minutes they indicated the wait would be. Can't complain even if it was $90 to do the amendment. I'll be more careful in the future!
Date published: 2023-04-17
Rated 3 out of 5 by from difficult with no explanation difficult with no explanation box 14 k should be it no explanation
Date published: 2023-04-17
Rated 5 out of 5 by from First time using TurboTax It really saved me hours by filing using TurboTax. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from worked great good experience with the software and ease of use for my business
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome! Its great thanks! I would highly recommend it to a friend!
Date published: 2023-04-17
Rated 4 out of 5 by from awesome was quick and easy had no issues with filing. will use again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from It’s helped me out a lot It made it so easy to file and honest since it was last minute it helped
Date published: 2023-04-17
Rated 2 out of 5 by from Hawaii State Return The software imported my income from my fed return verbatim. The majority of my income came from sources that are non-taxable by Hawaii, AND there is no facility to edit the Hawaii return. The result is that TT for Hawaii calculated my tax due wildly inaccurately. The help Desk was unable to give me access to edit the software. So, the Hawaii return is useless, not to mention the time wasted trying to use it. I want a REFUND for my Hawaii state software!!!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1681