TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from sometimes more complicated than it used to be. this was more complicated than last year. not always easy to get questions answered.
Date published: 2023-04-17
Rated 1 out of 5 by from Charged me money for nothing You charged me for this filing and provided nothing more than any other year. It did not increase my return. I will never use Turbo tax again!
Date published: 2023-04-17
Rated 4 out of 5 by from quick and easy (if you used it before) I have used Turbotax the last couple years and that has made it easier and easier because they pull my baseline information. I dread doing my taxes and it took me a total of 30 minutes after even I filed and made sure my account was right.
Date published: 2023-04-17
Rated 5 out of 5 by from great material The material was easy very helpful and easy to prepare taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Adulting Complete I have used an accountant for years, because of my financial and personal status. This is the first experience I've had as an adult filing my taxes and Turbo Tax made it so slick and easy to use even though I was a nervous wreck.
Date published: 2023-04-17
Rated 5 out of 5 by from easy instructions to follow easy to follow filing my return thank you I am sure I will use you again
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax saves my life each year I love turbo tax! Normally, I would freak out over doing something this important, but luckily my dad taught me how to use turbo tax when I was 17 and I haven't ever turned back!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and awsome Easy and awsome and effective and great to use. And fast
Date published: 2023-04-17
Rated 4 out of 5 by from Good. I have been using Turbo Tax for years. For the most part it is easy.
Date published: 2023-04-17
Rated 5 out of 5 by from I will only use Turbo Tax Turbo Tax is easy to use and I wouldn't use anything else. I always buy the extra protection where they represent you to IRS and let me tell you it is worth every dime. Don't skip Max, you don't want to regret it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1679
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from sometimes more complicated than it used to be. this was more complicated than last year. not always easy to get questions answered.
Date published: 2023-04-17
Rated 1 out of 5 by from Charged me money for nothing You charged me for this filing and provided nothing more than any other year. It did not increase my return. I will never use Turbo tax again!
Date published: 2023-04-17
Rated 4 out of 5 by from quick and easy (if you used it before) I have used Turbotax the last couple years and that has made it easier and easier because they pull my baseline information. I dread doing my taxes and it took me a total of 30 minutes after even I filed and made sure my account was right.
Date published: 2023-04-17
Rated 5 out of 5 by from great material The material was easy very helpful and easy to prepare taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Adulting Complete I have used an accountant for years, because of my financial and personal status. This is the first experience I've had as an adult filing my taxes and Turbo Tax made it so slick and easy to use even though I was a nervous wreck.
Date published: 2023-04-17
Rated 5 out of 5 by from easy instructions to follow easy to follow filing my return thank you I am sure I will use you again
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax saves my life each year I love turbo tax! Normally, I would freak out over doing something this important, but luckily my dad taught me how to use turbo tax when I was 17 and I haven't ever turned back!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and awsome Easy and awsome and effective and great to use. And fast
Date published: 2023-04-17
Rated 4 out of 5 by from Good. I have been using Turbo Tax for years. For the most part it is easy.
Date published: 2023-04-17
Rated 5 out of 5 by from I will only use Turbo Tax Turbo Tax is easy to use and I wouldn't use anything else. I always buy the extra protection where they represent you to IRS and let me tell you it is worth every dime. Don't skip Max, you don't want to regret it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1679