TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from easy to used maximum refund easy to used and follow step by step maximum refund
Date published: 2021-02-21
Rated 1 out of 5 by from 8th year using TT - worst experience ever Countless issues. Used Self Employed online package. Had to do everything 2x as customer service was unable to resolve a “Bug” the first time. Both times, when I completed federal and began state, TT would inverse the names on the W2’s between me and my spouse, move the mortgage info i entered to my old lender (trust me i entered it correct both times) and add back 2019 forms i had removed.
Date published: 2021-02-21
Rated 5 out of 5 by from Love how quick and easy it is thanks The turbo tax team is awesom and always here to help
Date published: 2021-02-21
Rated 5 out of 5 by from I like TurboTax Basic Answered my question that I needed to complete my taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS GREAT The people That helped me to my taxes for the first time in my life were great. Everyone of them should be offered a raise by their supervisors. Top knowledge personnel. I will be back next year
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy! Always fast and easy! I love filing through TurboTax!!
Date published: 2021-02-21
Rated 5 out of 5 by from Good Very quick. Easy to help when needed assistant will highly recommend to other taxpayers. Timely manner respond.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Makes it So Easy This is my second year using Turbo Tax, and I didn't dread it at all because I remembered how easy it was last year. Sure enough, it still is!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax saved me a lot of time The platform is very intuitive and easy to navigate.
Date published: 2021-02-21
Rated 5 out of 5 by from I have been using Turbo Tax software since 2012 It's the best thing since sliced bread! being able to do my own taxes is great! Turbo Tax not only makes it easy, but I also understand every step clearly without and issues!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1675
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to used maximum refund easy to used and follow step by step maximum refund
Date published: 2021-02-21
Rated 1 out of 5 by from 8th year using TT - worst experience ever Countless issues. Used Self Employed online package. Had to do everything 2x as customer service was unable to resolve a “Bug” the first time. Both times, when I completed federal and began state, TT would inverse the names on the W2’s between me and my spouse, move the mortgage info i entered to my old lender (trust me i entered it correct both times) and add back 2019 forms i had removed.
Date published: 2021-02-21
Rated 5 out of 5 by from Love how quick and easy it is thanks The turbo tax team is awesom and always here to help
Date published: 2021-02-21
Rated 5 out of 5 by from I like TurboTax Basic Answered my question that I needed to complete my taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS GREAT The people That helped me to my taxes for the first time in my life were great. Everyone of them should be offered a raise by their supervisors. Top knowledge personnel. I will be back next year
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy! Always fast and easy! I love filing through TurboTax!!
Date published: 2021-02-21
Rated 5 out of 5 by from Good Very quick. Easy to help when needed assistant will highly recommend to other taxpayers. Timely manner respond.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Makes it So Easy This is my second year using Turbo Tax, and I didn't dread it at all because I remembered how easy it was last year. Sure enough, it still is!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax saved me a lot of time The platform is very intuitive and easy to navigate.
Date published: 2021-02-21
Rated 5 out of 5 by from I have been using Turbo Tax software since 2012 It's the best thing since sliced bread! being able to do my own taxes is great! Turbo Tax not only makes it easy, but I also understand every step clearly without and issues!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1675