TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Its great Nice Cool cool cool looks real easy cool
Date published: 2023-04-17
Rated 2 out of 5 by from questions never answered Why do some figures show up on Sch D when we did not enter them? Love your analysis- why can't we save them to a file- will not allow us to move.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is always there for you! This is the easiest way to file your own taxes. I'll never go through the stress and expenses of working with someone directly because TT has it all covered and if you happen to need or want help they are right there for you. I love the simplicity of filing my small business taxes with them and it's worth the money for the protections they offer. I couldn't do it any other way!
Date published: 2023-04-17
Rated 5 out of 5 by from Taxation is Theft Turbo Tax makes the government stealing my money very easy and convenient
Date published: 2023-04-17
Rated 5 out of 5 by from Seamless Tax Filing! Was super anxious abut filing taxes this year to the job switch (graduate student stipend >> W-2 employee) and unique investment subtypes associated with it but TurboTax handled things seamlessly!
Date published: 2023-04-17
Rated 4 out of 5 by from It’s good! I’ll use it again Just let the machine do the work. When I started adding stuff it got complicated. Won’t do that next year
Date published: 2023-04-17
Rated 5 out of 5 by from So easy. So fast! I paid that well-known company $75 last year to SCREW UP our taxes.... never again. Did it myself this year SO EASY and didn't have to deal with some incompetent person for hours on end.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax ok Try to sell extra stuff all the time.... Required login to scan W2... this should not be necesary I would rather pay and file directly with feds/state...
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful for confusing tax situations I am a US citizen but live and work outside of the US full time. That can create tricky situations when reporting income, so I purchased the Live Assisted Deluxe package to get help throughout the process. Some of the tax agents were better than others which is why I rated 4 stars instead of 5. But I was able to get through my taxes in 68 minutes which is probably 10x faster than if I had did it alone. Thank you.
Date published: 2023-04-17
Rated 1 out of 5 by from Very difficult online I did not like the on-line option and having to type in each response before going to the next. I prefer to see the whole form and fill it out that way. Did I have to pay for this twice??? I paid for this a Best Buy and then had to pay again when I electronically filed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Its great Nice Cool cool cool looks real easy cool
Date published: 2023-04-17
Rated 2 out of 5 by from questions never answered Why do some figures show up on Sch D when we did not enter them? Love your analysis- why can't we save them to a file- will not allow us to move.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is always there for you! This is the easiest way to file your own taxes. I'll never go through the stress and expenses of working with someone directly because TT has it all covered and if you happen to need or want help they are right there for you. I love the simplicity of filing my small business taxes with them and it's worth the money for the protections they offer. I couldn't do it any other way!
Date published: 2023-04-17
Rated 5 out of 5 by from Taxation is Theft Turbo Tax makes the government stealing my money very easy and convenient
Date published: 2023-04-17
Rated 5 out of 5 by from Seamless Tax Filing! Was super anxious abut filing taxes this year to the job switch (graduate student stipend >> W-2 employee) and unique investment subtypes associated with it but TurboTax handled things seamlessly!
Date published: 2023-04-17
Rated 4 out of 5 by from It’s good! I’ll use it again Just let the machine do the work. When I started adding stuff it got complicated. Won’t do that next year
Date published: 2023-04-17
Rated 5 out of 5 by from So easy. So fast! I paid that well-known company $75 last year to SCREW UP our taxes.... never again. Did it myself this year SO EASY and didn't have to deal with some incompetent person for hours on end.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax ok Try to sell extra stuff all the time.... Required login to scan W2... this should not be necesary I would rather pay and file directly with feds/state...
Date published: 2023-04-17
Rated 4 out of 5 by from Very helpful for confusing tax situations I am a US citizen but live and work outside of the US full time. That can create tricky situations when reporting income, so I purchased the Live Assisted Deluxe package to get help throughout the process. Some of the tax agents were better than others which is why I rated 4 stars instead of 5. But I was able to get through my taxes in 68 minutes which is probably 10x faster than if I had did it alone. Thank you.
Date published: 2023-04-17
Rated 1 out of 5 by from Very difficult online I did not like the on-line option and having to type in each response before going to the next. I prefer to see the whole form and fill it out that way. Did I have to pay for this twice??? I paid for this a Best Buy and then had to pay again when I electronically filed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1674