TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Virginia tax payment requirements incorrect Turbotax customer for >20 years. Getting worse every year. Only focus of Intuit is to steal your tax data.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, effective, and... cheap! Simple, effective, and... cheap! It conducts you seamlessly through the whole filing process.
Date published: 2023-04-17
Rated 3 out of 5 by from Very cumbersome One needs to be a tax exper to use this product. It does not simplify as much as it should. Very difficult to add supporting details. I often had to go to forms to enter information as the only way to enter details.Casualty loss section is a mess, and one should be advised upfront that loss is limited to amounts over 10%....I wasted a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX EASY TO USE........................................
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was simple - until you get to the paymen I loved everything about the process - but read the fine print when you are checking out.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Needs to Lower their Rates As a contractor I love how Turbo Tax walks you through the 1099 process. That said, they tried to take almost my whole return in fees that were not explicit during the filing process so I had to go back and amend my taxes as much I could to avoid paying them over $200. This is just not affordable for working and lower class folks. Turbo tax- please consider making your rates more accessible because you are losing customers otherwise.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome!! Use of Turbo Tax is so user-friendly! So happy to be able to do this myself versus paying someone else!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy, efficient, and very simple. What’s not to love?
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Deluxe Overall it was fairly easy. Got stuck on a couple of items, but made it through.
Date published: 2023-04-17
Rated 1 out of 5 by from Errors Hard to correct errors, it just keeps making me go in circles. It needs help.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1662
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Virginia tax payment requirements incorrect Turbotax customer for >20 years. Getting worse every year. Only focus of Intuit is to steal your tax data.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, effective, and... cheap! Simple, effective, and... cheap! It conducts you seamlessly through the whole filing process.
Date published: 2023-04-17
Rated 3 out of 5 by from Very cumbersome One needs to be a tax exper to use this product. It does not simplify as much as it should. Very difficult to add supporting details. I often had to go to forms to enter information as the only way to enter details.Casualty loss section is a mess, and one should be advised upfront that loss is limited to amounts over 10%....I wasted a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX EASY TO USE........................................
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was simple - until you get to the paymen I loved everything about the process - but read the fine print when you are checking out.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Needs to Lower their Rates As a contractor I love how Turbo Tax walks you through the 1099 process. That said, they tried to take almost my whole return in fees that were not explicit during the filing process so I had to go back and amend my taxes as much I could to avoid paying them over $200. This is just not affordable for working and lower class folks. Turbo tax- please consider making your rates more accessible because you are losing customers otherwise.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome!! Use of Turbo Tax is so user-friendly! So happy to be able to do this myself versus paying someone else!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy, efficient, and very simple. What’s not to love?
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Deluxe Overall it was fairly easy. Got stuck on a couple of items, but made it through.
Date published: 2023-04-17
Rated 1 out of 5 by from Errors Hard to correct errors, it just keeps making me go in circles. It needs help.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1662