TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
j123456789d from
Virginia tax payment requirements incorrect
Turbotax customer for >20 years. Getting worse every year. Only focus of Intuit is to steal your tax data.
Date published: 2023-04-17
Rated 5 out of 5 by
bfe48yfx from
Simple, effective, and... cheap!
Simple, effective, and... cheap! It conducts you seamlessly through the whole filing process.
Date published: 2023-04-17
Rated 3 out of 5 by
Mike5408 from
Very cumbersome
One needs to be a tax exper to use this product. It does not simplify as much as it should. Very difficult to add supporting details. I often had to go to forms to enter information as the only way to enter details.Casualty loss section is a mess, and one should be advised upfront that loss is limited to amounts over 10%....I wasted a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by
hoff72 from
TURBO TAX
EASY TO USE........................................
Date published: 2023-04-17
Rated 4 out of 5 by
MannieMom from
Turbo Tax was simple - until you get to the paymen
I loved everything about the process - but read the fine print when you are checking out.
Date published: 2023-04-17
Rated 2 out of 5 by
Roara97 from
Turbo Tax Needs to Lower their Rates
As a contractor I love how Turbo Tax walks you through the 1099 process. That said, they tried to take almost my whole return in fees that were not explicit during the filing process so I had to go back and amend my taxes as much I could to avoid paying them over $200. This is just not affordable for working and lower class folks. Turbo tax- please consider making your rates more accessible because you are losing customers otherwise.
Date published: 2023-04-17
Rated 5 out of 5 by
KBaum1024 from
Turbo Tax is awesome!!
Use of Turbo Tax is so user-friendly! So happy to be able to do this myself versus paying someone else!!
Date published: 2023-04-17
Rated 5 out of 5 by
Zju2402 from
Great
Easy, efficient, and very simple. What’s not to love?
Date published: 2023-04-17
Rated 4 out of 5 by
Cherie Darkblue from
Turbo Tax Deluxe
Overall it was fairly easy. Got stuck on a couple of items, but made it through.
Date published: 2023-04-17
Rated 1 out of 5 by
ErrorIRs2 from
Errors
Hard to correct errors, it just keeps making me go in circles. It needs help.
All TurboTax® Offerings Reviews - Page 1662
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
j123456789d from
Virginia tax payment requirements incorrect
Turbotax customer for >20 years. Getting worse every year. Only focus of Intuit is to steal your tax data.
Date published: 2023-04-17
Rated 5 out of 5 by
bfe48yfx from
Simple, effective, and... cheap!
Simple, effective, and... cheap! It conducts you seamlessly through the whole filing process.
Date published: 2023-04-17
Rated 3 out of 5 by
Mike5408 from
Very cumbersome
One needs to be a tax exper to use this product. It does not simplify as much as it should. Very difficult to add supporting details. I often had to go to forms to enter information as the only way to enter details.Casualty loss section is a mess, and one should be advised upfront that loss is limited to amounts over 10%....I wasted a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by
hoff72 from
TURBO TAX
EASY TO USE........................................
Date published: 2023-04-17
Rated 4 out of 5 by
MannieMom from
Turbo Tax was simple - until you get to the paymen
I loved everything about the process - but read the fine print when you are checking out.
Date published: 2023-04-17
Rated 2 out of 5 by
Roara97 from
Turbo Tax Needs to Lower their Rates
As a contractor I love how Turbo Tax walks you through the 1099 process. That said, they tried to take almost my whole return in fees that were not explicit during the filing process so I had to go back and amend my taxes as much I could to avoid paying them over $200. This is just not affordable for working and lower class folks. Turbo tax- please consider making your rates more accessible because you are losing customers otherwise.
Date published: 2023-04-17
Rated 5 out of 5 by
KBaum1024 from
Turbo Tax is awesome!!
Use of Turbo Tax is so user-friendly! So happy to be able to do this myself versus paying someone else!!
Date published: 2023-04-17
Rated 5 out of 5 by
Zju2402 from
Great
Easy, efficient, and very simple. What’s not to love?
Date published: 2023-04-17
Rated 4 out of 5 by
Cherie Darkblue from
Turbo Tax Deluxe
Overall it was fairly easy. Got stuck on a couple of items, but made it through.
Date published: 2023-04-17
Rated 1 out of 5 by
ErrorIRs2 from
Errors
Hard to correct errors, it just keeps making me go in circles. It needs help.
All TurboTax® Offerings Reviews - Page 1662
Date published: 2023-04-17