TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Good Thanks for the help with everything. It is making me write longer ...
Date published: 2023-04-17
Rated 5 out of 5 by from Great product I have been using turbo tax for over 9 years and its my choice program to use when doing. my taxes. I love the graphics and how easy it walks you step by step. I also had a question nearing the tax day deadline and was able to speak with someone with little to no wait. I highly recommend using turbo tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Best and easiest to use software on the planet, This is the product that all other software should be modeled after.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is awesome i had a really good experience using this format i would recommend it
Date published: 2023-04-17
Rated 5 out of 5 by from Speedy and straighforward Legit took me like 20 minutes to finish. I had a pretty simple tax return overall, but it was just real easy doing it on here
Date published: 2023-04-17
Rated 5 out of 5 by from Always my go to for taxes Love turbo tax seven years using it strong! Super easy to use and always have them on file!
Date published: 2023-04-17
Rated 5 out of 5 by from Always Easy and Accurate I have used TT for many years as it is easy to use and help is right there!
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive and didn’t appreciate the upsale Turbo tax is a good product to make it easier to submit your w-2s however the moment I can find a better product that doesn’t charge you an arm and a leg is the day I will ditch turbo tax. I didn’t have a choice to pick the standard edition. I didn’t need the upgrade but I can’t go back to and change it. I would like a refund on the difference because this tricky sales tactics and I am not happy with this method. I will leave for another tax preparation software.
Date published: 2023-04-17
Rated 2 out of 5 by from Issues with bringing past year info forward Every year there is a new adventure with the Schedule E rental property section. This year it failed to pull prior year information forward. This cost me 6 hours to trouble shoot and ultimately input manually with help of your consultant.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and Straight Forward Quick, easy, and painless. The auto-fill feature saves so much time!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Thanks for the help with everything. It is making me write longer ...
Date published: 2023-04-17
Rated 5 out of 5 by from Great product I have been using turbo tax for over 9 years and its my choice program to use when doing. my taxes. I love the graphics and how easy it walks you step by step. I also had a question nearing the tax day deadline and was able to speak with someone with little to no wait. I highly recommend using turbo tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Best and easiest to use software on the planet, This is the product that all other software should be modeled after.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is awesome i had a really good experience using this format i would recommend it
Date published: 2023-04-17
Rated 5 out of 5 by from Speedy and straighforward Legit took me like 20 minutes to finish. I had a pretty simple tax return overall, but it was just real easy doing it on here
Date published: 2023-04-17
Rated 5 out of 5 by from Always my go to for taxes Love turbo tax seven years using it strong! Super easy to use and always have them on file!
Date published: 2023-04-17
Rated 5 out of 5 by from Always Easy and Accurate I have used TT for many years as it is easy to use and help is right there!
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive and didn’t appreciate the upsale Turbo tax is a good product to make it easier to submit your w-2s however the moment I can find a better product that doesn’t charge you an arm and a leg is the day I will ditch turbo tax. I didn’t have a choice to pick the standard edition. I didn’t need the upgrade but I can’t go back to and change it. I would like a refund on the difference because this tricky sales tactics and I am not happy with this method. I will leave for another tax preparation software.
Date published: 2023-04-17
Rated 2 out of 5 by from Issues with bringing past year info forward Every year there is a new adventure with the Schedule E rental property section. This year it failed to pull prior year information forward. This cost me 6 hours to trouble shoot and ultimately input manually with help of your consultant.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and Straight Forward Quick, easy, and painless. The auto-fill feature saves so much time!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1661