TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is the Best!! Times have been mighty tough this year! Turbo tax has gave me peace of mind when filing this year! Thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Good stuff Easy to understand! Quick if you have everything oh hand.
Date published: 2021-03-01
Rated 5 out of 5 by from I heart Turbo Tax Simple and easy with all the needed guidance! Thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax was Great It was a breeze , no problem if i needed help it was their Perfect
Date published: 2021-03-01
Rated 2 out of 5 by from Made things harder It seems like each year the changes are made, it actually makes filing more difficult
Date published: 2021-03-01
Rated 1 out of 5 by from Very displeased Very discouraged by TurboTax this year. Waited for 30+ minutes for chat help and the associate closed out of the conversation before answering any question. Second associate (after waiting another 30+ minutes) was not helpful and closed out when I asked for a reference number for my issue. Never actually got any help (seems like issue is a bug in the system)
Date published: 2021-03-01
Rated 4 out of 5 by from great like it because they explain whatever you do not understand
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful It was very easy to prepare my taxes again with turbo tax , I used last year as well and will continue to use .
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great The product is easy to use and the format was so simple to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy Very informative and easy to enter the required information because it walks me through.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1657
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the Best!! Times have been mighty tough this year! Turbo tax has gave me peace of mind when filing this year! Thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Good stuff Easy to understand! Quick if you have everything oh hand.
Date published: 2021-03-01
Rated 5 out of 5 by from I heart Turbo Tax Simple and easy with all the needed guidance! Thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax was Great It was a breeze , no problem if i needed help it was their Perfect
Date published: 2021-03-01
Rated 2 out of 5 by from Made things harder It seems like each year the changes are made, it actually makes filing more difficult
Date published: 2021-03-01
Rated 1 out of 5 by from Very displeased Very discouraged by TurboTax this year. Waited for 30+ minutes for chat help and the associate closed out of the conversation before answering any question. Second associate (after waiting another 30+ minutes) was not helpful and closed out when I asked for a reference number for my issue. Never actually got any help (seems like issue is a bug in the system)
Date published: 2021-03-01
Rated 4 out of 5 by from great like it because they explain whatever you do not understand
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful It was very easy to prepare my taxes again with turbo tax , I used last year as well and will continue to use .
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great The product is easy to use and the format was so simple to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy Very informative and easy to enter the required information because it walks me through.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1657