TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Something went wrong in retaining my work. Twice after spending hours working on my taxes, and after taking a short break and returning to TurboTax, home and Business, all my work was lost. There were no drafts available, and I needed to go through the process completely again. The third the program said it was a read only I renamed and routed off the hard drive to a thumb drive. A save wizard would be handy asking if we wanted to save our work occasionally.
Date published: 2023-04-17
Rated 5 out of 5 by from Done! I remember a time why I would DREAD tax season! I honestly don't anymore since I started using Turbo Tax!
Date published: 2023-04-17
Rated 2 out of 5 by from Way to big a cash grab Way to big of a cash grab. I had to turn down hte offer to upgrade several times. I'm a full time student living at home with one W2. This should be WAAAAAYYYY simpler.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is user-friendly Every year I use Turbo Tax since when my taxes aren't complex enough for an accountant.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience This was a great and easy experience. Thank you very much.
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT, WONDERFUL, STUPENDOUS, INCREDIBLE, SILLY IT WAS WONDERFUL!AND NICE! I COLDN'T BELIEVE HOW ABSOLUTELY FANTASTIC IT WAS!
Date published: 2023-04-17
Rated 4 out of 5 by from Fast and easy Turbo tax was simple and easy to use. They help you double check everything for accuracy
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax awesome i had a great experience. I have used turbo tax before and never had issues with it.
Date published: 2023-04-17
Rated 2 out of 5 by from Easy Process - Terrible Company Process was easy and straight forward, besides the fact that it skips critical forms such as cryptocurrency Charged twice as much as last year
Date published: 2023-04-17
Rated 3 out of 5 by from Program as well as Tax Law Getting Outrageous. Difficult to interpret some of the program's information requests.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1651
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Something went wrong in retaining my work. Twice after spending hours working on my taxes, and after taking a short break and returning to TurboTax, home and Business, all my work was lost. There were no drafts available, and I needed to go through the process completely again. The third the program said it was a read only I renamed and routed off the hard drive to a thumb drive. A save wizard would be handy asking if we wanted to save our work occasionally.
Date published: 2023-04-17
Rated 5 out of 5 by from Done! I remember a time why I would DREAD tax season! I honestly don't anymore since I started using Turbo Tax!
Date published: 2023-04-17
Rated 2 out of 5 by from Way to big a cash grab Way to big of a cash grab. I had to turn down hte offer to upgrade several times. I'm a full time student living at home with one W2. This should be WAAAAAYYYY simpler.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is user-friendly Every year I use Turbo Tax since when my taxes aren't complex enough for an accountant.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Experience This was a great and easy experience. Thank you very much.
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT, WONDERFUL, STUPENDOUS, INCREDIBLE, SILLY IT WAS WONDERFUL!AND NICE! I COLDN'T BELIEVE HOW ABSOLUTELY FANTASTIC IT WAS!
Date published: 2023-04-17
Rated 4 out of 5 by from Fast and easy Turbo tax was simple and easy to use. They help you double check everything for accuracy
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax awesome i had a great experience. I have used turbo tax before and never had issues with it.
Date published: 2023-04-17
Rated 2 out of 5 by from Easy Process - Terrible Company Process was easy and straight forward, besides the fact that it skips critical forms such as cryptocurrency Charged twice as much as last year
Date published: 2023-04-17
Rated 3 out of 5 by from Program as well as Tax Law Getting Outrageous. Difficult to interpret some of the program's information requests.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1651