TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from For my tax situation Turbo Tax works! Overall, using Turbo Tax was relatively easy to use and navigate. One exception that threw me was I had to input my spouse's AGI from 2019 for ID verification. We filed jointly so her AGI and mine are the same. I input that number and am keeping my fingers crossed.
Date published: 2021-02-25
Rated 4 out of 5 by from EASY AND FRIENDLEY USER IT WAS A STEP BYE STEP PROCESS AND I WAS ABLE TO NAVIGATE VERY EASILY THROUGH EVERYTHING AND ALSO GO BACK AND MAKE CORRECTIONS IF NEEDED.
Date published: 2021-02-25
Rated 5 out of 5 by from Works well. First time user Easy to use. For a first time filer it was user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from The best I recommend this app.Easy to use.No need to go elsewhere.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is easy and awesome Their turbotax live experts are great. Very knowable. I spoke to Carolyn
Date published: 2021-02-25
Rated 5 out of 5 by from Worked Amazingly Turbo tax was a nice, simple easy service that I recommend others use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great I have been using Turbo tax for years, its easy and I get my taxes done fast
Date published: 2021-02-25
Rated 2 out of 5 by from Too many bugs this year I normally love TurboTax and am happy to use it every year - but the bugs this year were too much! Both my husband and I (filing separately) had different problems with our returns, which after searching the forum I could see were common problems everyone had and were just software bugs. Ended up taking me way longer than it should've.
Date published: 2021-02-25
Rated 4 out of 5 by from Good Had problems to start with .had to wate for a appointment
Date published: 2021-02-25
Rated 4 out of 5 by from Easy to use but expensive I have always really liked Turbo Tax, I am disappointed in the package I was required to get to file this year. I would rather work with someone local if I am going to be paying the same fees as the charge.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1649
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from For my tax situation Turbo Tax works! Overall, using Turbo Tax was relatively easy to use and navigate. One exception that threw me was I had to input my spouse's AGI from 2019 for ID verification. We filed jointly so her AGI and mine are the same. I input that number and am keeping my fingers crossed.
Date published: 2021-02-25
Rated 4 out of 5 by from EASY AND FRIENDLEY USER IT WAS A STEP BYE STEP PROCESS AND I WAS ABLE TO NAVIGATE VERY EASILY THROUGH EVERYTHING AND ALSO GO BACK AND MAKE CORRECTIONS IF NEEDED.
Date published: 2021-02-25
Rated 5 out of 5 by from Works well. First time user Easy to use. For a first time filer it was user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from The best I recommend this app.Easy to use.No need to go elsewhere.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is easy and awesome Their turbotax live experts are great. Very knowable. I spoke to Carolyn
Date published: 2021-02-25
Rated 5 out of 5 by from Worked Amazingly Turbo tax was a nice, simple easy service that I recommend others use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great I have been using Turbo tax for years, its easy and I get my taxes done fast
Date published: 2021-02-25
Rated 2 out of 5 by from Too many bugs this year I normally love TurboTax and am happy to use it every year - but the bugs this year were too much! Both my husband and I (filing separately) had different problems with our returns, which after searching the forum I could see were common problems everyone had and were just software bugs. Ended up taking me way longer than it should've.
Date published: 2021-02-25
Rated 4 out of 5 by from Good Had problems to start with .had to wate for a appointment
Date published: 2021-02-25
Rated 4 out of 5 by from Easy to use but expensive I have always really liked Turbo Tax, I am disappointed in the package I was required to get to file this year. I would rather work with someone local if I am going to be paying the same fees as the charge.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1649