TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Rated 5 out of 5 by from Easy, automates a lot of the process Easy, automates a lot of the process. Gives a feeling of confidence
Date published: 2021-02-20
Rated 5 out of 5 by from Much better than HR Block This year's taxes were so much easier compared to HR Block's online service. Over the years there has been a decline in innovation on their behalf. I will definitely return next year to do my taxes using Turbo Tax.
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo Tax useless in solving minor CA State issue This program gives us rejection by the State of California and phone support is useless.
Date published: 2021-02-20
Rated 5 out of 5 by from ABOVE AND BEYOND!! Ledyi was the one who went above and beyond with helping me with my taxes...Her knowledge and understanding helped me thru out the process of filing...
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and accurate Love using this . really helps me understand my taxes and get the best refund
Date published: 2021-02-20
Rated 5 out of 5 by from Thank you turbo tax Turbo Tax is great! I did have help from Wendy, she was awesome and a professional! She fixed all of the problems I created! Thank You!!!! I give you 6 stars, not 5.
Date published: 2021-02-20
Rated 1 out of 5 by from This SUCKS! No choice to re-file my 2019 taxes that never went through! Charged me and didn't help me get them filed. This software sucks, but there aren't many other options unless you want to go through snail mail. I hate you Turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Live Assistance! We had a Live expert walk us through what we needed to do. She was awesome!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Fabulour They helped me to figure out two very difficult areas of my tax.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome, help fix taxes & made it ALL easy knew exactly how & when to help me. taxes were rejected but turbo tax made it an easy fix & knew exactly what needed to be fixed otherwise id still be looking for my mistakes.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1643
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy, automates a lot of the process Easy, automates a lot of the process. Gives a feeling of confidence
Date published: 2021-02-20
Rated 5 out of 5 by from Much better than HR Block This year's taxes were so much easier compared to HR Block's online service. Over the years there has been a decline in innovation on their behalf. I will definitely return next year to do my taxes using Turbo Tax.
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo Tax useless in solving minor CA State issue This program gives us rejection by the State of California and phone support is useless.
Date published: 2021-02-20
Rated 5 out of 5 by from ABOVE AND BEYOND!! Ledyi was the one who went above and beyond with helping me with my taxes...Her knowledge and understanding helped me thru out the process of filing...
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and accurate Love using this . really helps me understand my taxes and get the best refund
Date published: 2021-02-20
Rated 5 out of 5 by from Thank you turbo tax Turbo Tax is great! I did have help from Wendy, she was awesome and a professional! She fixed all of the problems I created! Thank You!!!! I give you 6 stars, not 5.
Date published: 2021-02-20
Rated 1 out of 5 by from This SUCKS! No choice to re-file my 2019 taxes that never went through! Charged me and didn't help me get them filed. This software sucks, but there aren't many other options unless you want to go through snail mail. I hate you Turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Live Assistance! We had a Live expert walk us through what we needed to do. She was awesome!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Fabulour They helped me to figure out two very difficult areas of my tax.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome, help fix taxes & made it ALL easy knew exactly how & when to help me. taxes were rejected but turbo tax made it an easy fix & knew exactly what needed to be fixed otherwise id still be looking for my mistakes.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1643