TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Kate192 from
It is usually very easy to use.
The live help was awesome! He was able to solve my problem and it wasn't an easy one.
Date published: 2021-03-01
Rated 4 out of 5 by
Lelelou from
Taxes done easy
Turbotax takes the headache out of doing taxes. I don't remember their services being this expensive in the past, but I tend to just take my refund and run with it. One suggestion I would make is to always include what forms are needed to fill in each questionnaire. This is my first tax year paying student loans, so I had a little trouble with that in regards to state taxes. Even after speaking with a live agent, I don't think I received a complete answer. Like I said, I'm not here for the tax headaches. Otherwise, great experience and I highly recommend.
Date published: 2021-03-01
Rated 5 out of 5 by
gailsy33 from
turbo tax awesome
It was self exclamational and simply to fill out for my second year
Date published: 2021-03-01
Rated 5 out of 5 by
Devon B from
Great service the best so far easy to use
Great service easy to use and the experts are very helpful in correcting any problems they will walk you through step by step the best tax service thus far
Date published: 2021-03-01
Rated 5 out of 5 by
melann1978 from
Easy Peasy
Turbo tax is so much easier to understand than TAXACT and way easier to follow screen by screen.
Date published: 2021-03-01
Rated 5 out of 5 by
Leeawesome from
Turbo tax is great
Easy to use and follow allows plenty of options to change and correct. Does all the calculations
Date published: 2021-03-01
Rated 5 out of 5 by
Fantasy__01 from
Easy and comforting to use
My first time doing taxes by myself and turbo tax made it simple. This website walks you through the entire process for free and allowed changes when needed.
Date published: 2021-03-01
Rated 5 out of 5 by
pacificcity from
Easy
Turbotax takes you step by step to easily file your tax returns. My first time using an online tax filer and it definitely saved me money.
Date published: 2021-03-01
Rated 4 out of 5 by
nicolname already in use from
Super Easy
Normally I pay a tax preparer to file my taxes but a friend recommended I just use turbotax and save some money the program was easy to use and I will use it in the future
Date published: 2021-03-01
Rated 5 out of 5 by
athron220 from
Easy to use
It is easy to use not at all confusing. If you are confused in certain areas they have small link boxes to quickly explain what is what. Doesn't take a lot of time and doesn't feel intimidating or frustrating to work with.
All TurboTax® Offerings Reviews - Page 1641
Date published: 2021-03-01
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Kate192 from
It is usually very easy to use.
The live help was awesome! He was able to solve my problem and it wasn't an easy one.
Date published: 2021-03-01
Rated 4 out of 5 by
Lelelou from
Taxes done easy
Turbotax takes the headache out of doing taxes. I don't remember their services being this expensive in the past, but I tend to just take my refund and run with it. One suggestion I would make is to always include what forms are needed to fill in each questionnaire. This is my first tax year paying student loans, so I had a little trouble with that in regards to state taxes. Even after speaking with a live agent, I don't think I received a complete answer. Like I said, I'm not here for the tax headaches. Otherwise, great experience and I highly recommend.
Date published: 2021-03-01
Rated 5 out of 5 by
gailsy33 from
turbo tax awesome
It was self exclamational and simply to fill out for my second year
Date published: 2021-03-01
Rated 5 out of 5 by
Devon B from
Great service the best so far easy to use
Great service easy to use and the experts are very helpful in correcting any problems they will walk you through step by step the best tax service thus far
Date published: 2021-03-01
Rated 5 out of 5 by
melann1978 from
Easy Peasy
Turbo tax is so much easier to understand than TAXACT and way easier to follow screen by screen.
Date published: 2021-03-01
Rated 5 out of 5 by
Leeawesome from
Turbo tax is great
Easy to use and follow allows plenty of options to change and correct. Does all the calculations
Date published: 2021-03-01
Rated 5 out of 5 by
Fantasy__01 from
Easy and comforting to use
My first time doing taxes by myself and turbo tax made it simple. This website walks you through the entire process for free and allowed changes when needed.
Date published: 2021-03-01
Rated 5 out of 5 by
pacificcity from
Easy
Turbotax takes you step by step to easily file your tax returns. My first time using an online tax filer and it definitely saved me money.
Date published: 2021-03-01
Rated 4 out of 5 by
nicolname already in use from
Super Easy
Normally I pay a tax preparer to file my taxes but a friend recommended I just use turbotax and save some money the program was easy to use and I will use it in the future
Date published: 2021-03-01
Rated 5 out of 5 by
athron220 from
Easy to use
It is easy to use not at all confusing. If you are confused in certain areas they have small link boxes to quickly explain what is what. Doesn't take a lot of time and doesn't feel intimidating or frustrating to work with.
All TurboTax® Offerings Reviews - Page 1641
Date published: 2021-03-01