TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from It is usually very easy to use. The live help was awesome! He was able to solve my problem and it wasn't an easy one.
Date published: 2021-03-01
Rated 4 out of 5 by from Taxes done easy Turbotax takes the headache out of doing taxes. I don't remember their services being this expensive in the past, but I tend to just take my refund and run with it. One suggestion I would make is to always include what forms are needed to fill in each questionnaire. This is my first tax year paying student loans, so I had a little trouble with that in regards to state taxes. Even after speaking with a live agent, I don't think I received a complete answer. Like I said, I'm not here for the tax headaches. Otherwise, great experience and I highly recommend.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax awesome It was self exclamational and simply to fill out for my second year
Date published: 2021-03-01
Rated 5 out of 5 by from Great service the best so far easy to use Great service easy to use and the experts are very helpful in correcting any problems they will walk you through step by step the best tax service thus far
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy Turbo tax is so much easier to understand than TAXACT and way easier to follow screen by screen.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Easy to use and follow allows plenty of options to change and correct. Does all the calculations
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and comforting to use My first time doing taxes by myself and turbo tax made it simple. This website walks you through the entire process for free and allowed changes when needed.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Turbotax takes you step by step to easily file your tax returns. My first time using an online tax filer and it definitely saved me money.
Date published: 2021-03-01
Rated 4 out of 5 by from Super Easy Normally I pay a tax preparer to file my taxes but a friend recommended I just use turbotax and save some money the program was easy to use and I will use it in the future
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use It is easy to use not at all confusing. If you are confused in certain areas they have small link boxes to quickly explain what is what. Doesn't take a lot of time and doesn't feel intimidating or frustrating to work with.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1641
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It is usually very easy to use. The live help was awesome! He was able to solve my problem and it wasn't an easy one.
Date published: 2021-03-01
Rated 4 out of 5 by from Taxes done easy Turbotax takes the headache out of doing taxes. I don't remember their services being this expensive in the past, but I tend to just take my refund and run with it. One suggestion I would make is to always include what forms are needed to fill in each questionnaire. This is my first tax year paying student loans, so I had a little trouble with that in regards to state taxes. Even after speaking with a live agent, I don't think I received a complete answer. Like I said, I'm not here for the tax headaches. Otherwise, great experience and I highly recommend.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax awesome It was self exclamational and simply to fill out for my second year
Date published: 2021-03-01
Rated 5 out of 5 by from Great service the best so far easy to use Great service easy to use and the experts are very helpful in correcting any problems they will walk you through step by step the best tax service thus far
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peasy Turbo tax is so much easier to understand than TAXACT and way easier to follow screen by screen.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Easy to use and follow allows plenty of options to change and correct. Does all the calculations
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and comforting to use My first time doing taxes by myself and turbo tax made it simple. This website walks you through the entire process for free and allowed changes when needed.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Turbotax takes you step by step to easily file your tax returns. My first time using an online tax filer and it definitely saved me money.
Date published: 2021-03-01
Rated 4 out of 5 by from Super Easy Normally I pay a tax preparer to file my taxes but a friend recommended I just use turbotax and save some money the program was easy to use and I will use it in the future
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use It is easy to use not at all confusing. If you are confused in certain areas they have small link boxes to quickly explain what is what. Doesn't take a lot of time and doesn't feel intimidating or frustrating to work with.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1641