TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
ighwoman from
Free? Not so much
When Intuit handled taxes through CreditKarma, filing was free. This year through TurboTax it cost me $189 to file. Free? Not so much
Date published: 2023-04-17
Rated 2 out of 5 by
Merooted from
Something went wrong in retaining my work.
Twice after spending hours working on my taxes, and after taking a short break and returning to TurboTax, home and Business, all my work was lost. There were no drafts available, and I needed to go through the process completely again. The third the program said it was a read only I renamed and routed off the hard drive to a thumb drive. A save wizard would be handy asking if we wanted to save our work occasionally.
Date published: 2023-04-17
Rated 5 out of 5 by
PJThib from
Done!
I remember a time why I would DREAD tax season! I honestly don't anymore since I started using Turbo Tax!
Date published: 2023-04-17
Rated 2 out of 5 by
MrIrony from
Way to big a cash grab
Way to big of a cash grab. I had to turn down hte offer to upgrade several times. I'm a full time student living at home with one W2. This should be WAAAAAYYYY simpler.
Date published: 2023-04-17
Rated 5 out of 5 by
PointGuard50 from
Turbo Tax is user-friendly
Every year I use Turbo Tax since when my taxes aren't complex enough for an accountant.
Date published: 2023-04-17
Rated 5 out of 5 by
No Nickname7 from
Great Experience
This was a great and easy experience. Thank you very much.
Date published: 2023-04-17
Rated 5 out of 5 by
EVY Sam from
GREAT, WONDERFUL, STUPENDOUS, INCREDIBLE, SILLY
IT WAS WONDERFUL!AND NICE! I COLDN'T BELIEVE HOW ABSOLUTELY FANTASTIC IT WAS!
Date published: 2023-04-17
Rated 4 out of 5 by
Nickelz22 from
Fast and easy
Turbo tax was simple and easy to use. They help you double check everything for accuracy
Date published: 2023-04-17
Rated 5 out of 5 by
shirrl from
Turbo Tax awesome
i had a great experience. I have used turbo tax before and never had issues with it.
Date published: 2023-04-17
Rated 2 out of 5 by
Cannn from
Easy Process - Terrible Company
Process was easy and straight forward, besides the fact that it skips critical forms such as cryptocurrency Charged twice as much as last year
All TurboTax® Offerings Reviews - Page 1640
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ighwoman from
Free? Not so much
When Intuit handled taxes through CreditKarma, filing was free. This year through TurboTax it cost me $189 to file. Free? Not so much
Date published: 2023-04-17
Rated 2 out of 5 by
Merooted from
Something went wrong in retaining my work.
Twice after spending hours working on my taxes, and after taking a short break and returning to TurboTax, home and Business, all my work was lost. There were no drafts available, and I needed to go through the process completely again. The third the program said it was a read only I renamed and routed off the hard drive to a thumb drive. A save wizard would be handy asking if we wanted to save our work occasionally.
Date published: 2023-04-17
Rated 5 out of 5 by
PJThib from
Done!
I remember a time why I would DREAD tax season! I honestly don't anymore since I started using Turbo Tax!
Date published: 2023-04-17
Rated 2 out of 5 by
MrIrony from
Way to big a cash grab
Way to big of a cash grab. I had to turn down hte offer to upgrade several times. I'm a full time student living at home with one W2. This should be WAAAAAYYYY simpler.
Date published: 2023-04-17
Rated 5 out of 5 by
PointGuard50 from
Turbo Tax is user-friendly
Every year I use Turbo Tax since when my taxes aren't complex enough for an accountant.
Date published: 2023-04-17
Rated 5 out of 5 by
No Nickname7 from
Great Experience
This was a great and easy experience. Thank you very much.
Date published: 2023-04-17
Rated 5 out of 5 by
EVY Sam from
GREAT, WONDERFUL, STUPENDOUS, INCREDIBLE, SILLY
IT WAS WONDERFUL!AND NICE! I COLDN'T BELIEVE HOW ABSOLUTELY FANTASTIC IT WAS!
Date published: 2023-04-17
Rated 4 out of 5 by
Nickelz22 from
Fast and easy
Turbo tax was simple and easy to use. They help you double check everything for accuracy
Date published: 2023-04-17
Rated 5 out of 5 by
shirrl from
Turbo Tax awesome
i had a great experience. I have used turbo tax before and never had issues with it.
Date published: 2023-04-17
Rated 2 out of 5 by
Cannn from
Easy Process - Terrible Company
Process was easy and straight forward, besides the fact that it skips critical forms such as cryptocurrency Charged twice as much as last year
All TurboTax® Offerings Reviews - Page 1640
Date published: 2023-04-17