TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Frustrating program TurboTax is frustrating to use. If you sign out, it never takes you to exactly where you left off. It is always a few steps prior, so you have to hash through the same thing multiple times. It signs you out to quickly. It signed me out while I was looking up info to put into the program and while I was printing the forms for my records. It also had a bug where it eliminated dependent info, so my taxes went up by $500 without me changing a thing. It caught it in the review, but it was a crazy quirk of the program that does not give me a great deal of confidence. Finally, it said I would get $30 off for filing by Feb. 28, but it did not.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great!! i like to file my taxes with turbo because its easy to fallow,saves money,and its convenit for me.
Date published: 2021-03-01
Rated 4 out of 5 by from easy filing Turbo tax was very easy to use and self explanatory. It was my first time filing with turbo tax.
Date published: 2021-03-01
Rated 5 out of 5 by from Very helpful I worked out of state and it made a little easier to file hopefully everything goes good
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo tax It was an easy process and I had experienced tax preparer on hand if I needed them.
Date published: 2021-03-01
Rated 5 out of 5 by from Good program, easy to use. Title of this review says it all. Nothing more to say.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome! Thank you for a clean easy to navigate website. Love it.
Date published: 2021-03-01
Rated 5 out of 5 by from very happy they make it easy as these can always be confusing
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use!!! Been using Turbotax for the last 3 years and it is awesome!
Date published: 2021-03-01
Rated 5 out of 5 by from Paid for Itself! TurboTax paid for itself! Last 2 years I used H&R Block. This year they calculated I owed a state tax penalty because there was no way to list estimated state tax paid. TurboTax found me a refund. Also asked me about carryover of excess real estate capital loss from last year that I had forgotten about. Block software did not cover this. Thank you TurboTax.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1638
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Frustrating program TurboTax is frustrating to use. If you sign out, it never takes you to exactly where you left off. It is always a few steps prior, so you have to hash through the same thing multiple times. It signs you out to quickly. It signed me out while I was looking up info to put into the program and while I was printing the forms for my records. It also had a bug where it eliminated dependent info, so my taxes went up by $500 without me changing a thing. It caught it in the review, but it was a crazy quirk of the program that does not give me a great deal of confidence. Finally, it said I would get $30 off for filing by Feb. 28, but it did not.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great!! i like to file my taxes with turbo because its easy to fallow,saves money,and its convenit for me.
Date published: 2021-03-01
Rated 4 out of 5 by from easy filing Turbo tax was very easy to use and self explanatory. It was my first time filing with turbo tax.
Date published: 2021-03-01
Rated 5 out of 5 by from Very helpful I worked out of state and it made a little easier to file hopefully everything goes good
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo tax It was an easy process and I had experienced tax preparer on hand if I needed them.
Date published: 2021-03-01
Rated 5 out of 5 by from Good program, easy to use. Title of this review says it all. Nothing more to say.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome! Thank you for a clean easy to navigate website. Love it.
Date published: 2021-03-01
Rated 5 out of 5 by from very happy they make it easy as these can always be confusing
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use!!! Been using Turbotax for the last 3 years and it is awesome!
Date published: 2021-03-01
Rated 5 out of 5 by from Paid for Itself! TurboTax paid for itself! Last 2 years I used H&R Block. This year they calculated I owed a state tax penalty because there was no way to list estimated state tax paid. TurboTax found me a refund. Also asked me about carryover of excess real estate capital loss from last year that I had forgotten about. Block software did not cover this. Thank you TurboTax.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1638