TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo is awesome worked well! I'm glad to be done! -----------------------------------------
Date published: 2021-03-02
Rated 5 out of 5 by from You Guys are Fantastic Great interface! My taxes were crazy this year given I was laid off and held like 7 different jobs. You guys made filing easy. Thanks again!
Date published: 2021-03-02
Rated 1 out of 5 by from Too Expensive, I'll learn to do them myself I got $280 you got $180. I am going to learn how to do my taxes on my own because your fees are $50 dollars away from being half of my tax return. I will never use turbo tax again.
Date published: 2021-03-02
Rated 5 out of 5 by from Free, No Hidden Fees, Easy! A very simple process with easy to follow instructions. As a return client, the info was entered automatically which reduced the effort and time required.
Date published: 2021-03-02
Rated 5 out of 5 by from TWO THUMBS UP!! EASY TO FOLLOW, QUICK TO FILE!! RECCOMMEND TO FRIENDS/ FAMILY
Date published: 2021-03-02
Rated 2 out of 5 by from turbotax I have been filing with TurboTax for a couple of years now, and I have never seen this many extra fees like I have this year. I will search for another filer next year.
Date published: 2021-03-02
Rated 3 out of 5 by from Froze frequently with a Robinhood 1099-B document I tried many times on both the App and Browser versions but I kept getting stuck in one final review step. Pretty disappointing for such an expensive product.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great I blundered my first attempt, but Laura straightened me out.
Date published: 2021-03-02
Rated 4 out of 5 by from Great service. I hope it works. I was a little confused and it is complicated to get help, but I think I figured it out. They allow you to correct mistakes, which I appreciated. You sure cannot beat the price.
Date published: 2021-03-02
Rated 5 out of 5 by from WHY PAY SOMEONE TO PREPARE YOUR TAXES??? Turbo Tax is definitely the way to go if you are filing a simple return and don't have any extenuating circumstances. They cover everything from dependents to property and everything in between. They asked me about things that I hadn't even thought about. It was SO SIMPLE. It took me less than 30 mins, was completely FREE, and I didn't have to leave the couch!!! H&R Block who???? Ain't nobody got time for that.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 164
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is awesome worked well! I'm glad to be done! -----------------------------------------
Date published: 2021-03-02
Rated 5 out of 5 by from You Guys are Fantastic Great interface! My taxes were crazy this year given I was laid off and held like 7 different jobs. You guys made filing easy. Thanks again!
Date published: 2021-03-02
Rated 1 out of 5 by from Too Expensive, I'll learn to do them myself I got $280 you got $180. I am going to learn how to do my taxes on my own because your fees are $50 dollars away from being half of my tax return. I will never use turbo tax again.
Date published: 2021-03-02
Rated 5 out of 5 by from Free, No Hidden Fees, Easy! A very simple process with easy to follow instructions. As a return client, the info was entered automatically which reduced the effort and time required.
Date published: 2021-03-02
Rated 5 out of 5 by from TWO THUMBS UP!! EASY TO FOLLOW, QUICK TO FILE!! RECCOMMEND TO FRIENDS/ FAMILY
Date published: 2021-03-02
Rated 2 out of 5 by from turbotax I have been filing with TurboTax for a couple of years now, and I have never seen this many extra fees like I have this year. I will search for another filer next year.
Date published: 2021-03-02
Rated 3 out of 5 by from Froze frequently with a Robinhood 1099-B document I tried many times on both the App and Browser versions but I kept getting stuck in one final review step. Pretty disappointing for such an expensive product.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great I blundered my first attempt, but Laura straightened me out.
Date published: 2021-03-02
Rated 4 out of 5 by from Great service. I hope it works. I was a little confused and it is complicated to get help, but I think I figured it out. They allow you to correct mistakes, which I appreciated. You sure cannot beat the price.
Date published: 2021-03-02
Rated 5 out of 5 by from WHY PAY SOMEONE TO PREPARE YOUR TAXES??? Turbo Tax is definitely the way to go if you are filing a simple return and don't have any extenuating circumstances. They cover everything from dependents to property and everything in between. They asked me about things that I hadn't even thought about. It was SO SIMPLE. It took me less than 30 mins, was completely FREE, and I didn't have to leave the couch!!! H&R Block who???? Ain't nobody got time for that.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 164