TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax doesn't make sense to me. I don't understand why I can't file my 2020 Minnesota return electronically because of a $1 underpayment penalty. My 2019 MN Tax was $5304. I paid $5304 in estimated taxes in 2020. My 2021 MN tax is $4291.
Date published: 2021-02-20
Rated 5 out of 5 by from I enjoyed the process. I liked how they walked me through every step of the way.
Date published: 2021-02-20
Rated 5 out of 5 by from show stopper tax returns Very user friendly, I enjoyed it. I had a very easy experience doing my taxes!!!!
Date published: 2021-02-20
Rated 3 out of 5 by from Problems with state returns TurboTax needs to update their questions on state returns. I met the qualifying data for rental credit as asked by TurboTax for the state of Hawaii, but in actuality since I made more than $30K (which was not asked by TurboTax), I did NOT qualify for the rebate and had to completely delete my state return and start the state return from scratch- there was no way to edit that information. When I did that, several items regarding my W2 and reported childcare credits on the federal return were also messed up by the program. I've had a great experience with TurboTax in prior years, but will probably not use them next year.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is super easy and super fast. I would recommend service to my friends.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is fabulous! I've used it since the product came out. Have always been so happy about the ease of use. Excellent product. Recommend it to everyone I talk to during tax season.
Date published: 2021-02-20
Rated 3 out of 5 by from got expensive to file it became more expensive than last year to file. hope it is not that expensive next year to file.
Date published: 2021-02-20
Rated 5 out of 5 by from Always so easy Always so quick. Makes it super easy with life and kids.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome way to file very easy and many ways to find help if needed. lots of tools at your reach.
Date published: 2021-02-20
Rated 5 out of 5 by from Used it for years, love it. Easy to use, much of the information from years past is already imported. Turbo tax is reasonably priced and understandable.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1628
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax doesn't make sense to me. I don't understand why I can't file my 2020 Minnesota return electronically because of a $1 underpayment penalty. My 2019 MN Tax was $5304. I paid $5304 in estimated taxes in 2020. My 2021 MN tax is $4291.
Date published: 2021-02-20
Rated 5 out of 5 by from I enjoyed the process. I liked how they walked me through every step of the way.
Date published: 2021-02-20
Rated 5 out of 5 by from show stopper tax returns Very user friendly, I enjoyed it. I had a very easy experience doing my taxes!!!!
Date published: 2021-02-20
Rated 3 out of 5 by from Problems with state returns TurboTax needs to update their questions on state returns. I met the qualifying data for rental credit as asked by TurboTax for the state of Hawaii, but in actuality since I made more than $30K (which was not asked by TurboTax), I did NOT qualify for the rebate and had to completely delete my state return and start the state return from scratch- there was no way to edit that information. When I did that, several items regarding my W2 and reported childcare credits on the federal return were also messed up by the program. I've had a great experience with TurboTax in prior years, but will probably not use them next year.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is super easy and super fast. I would recommend service to my friends.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is fabulous! I've used it since the product came out. Have always been so happy about the ease of use. Excellent product. Recommend it to everyone I talk to during tax season.
Date published: 2021-02-20
Rated 3 out of 5 by from got expensive to file it became more expensive than last year to file. hope it is not that expensive next year to file.
Date published: 2021-02-20
Rated 5 out of 5 by from Always so easy Always so quick. Makes it super easy with life and kids.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome way to file very easy and many ways to find help if needed. lots of tools at your reach.
Date published: 2021-02-20
Rated 5 out of 5 by from Used it for years, love it. Easy to use, much of the information from years past is already imported. Turbo tax is reasonably priced and understandable.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1628