TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from TT Premium They continuously try to up-sell you things that you don't need like Audit protection. They tried to get me to pay $45 for Florida income tax software when Florida doesn't have an income tax on individuals.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome! Quick and Easy! Awesome! Quick and Easy! Made things super simple and done in less than an hour!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax was effective for W-2 & SE business Product was effective in handling W-2 wages and self employed business with a fair amount of uncommon events. One small item that I could not resolve from help screens
Date published: 2023-04-17
Rated 2 out of 5 by from good product but predatory pricing behaviors Good flows and decent help system, but it always feels bad when it comes time to pay and you see that if you had done things slightly differently you would be able to get a much better price. It feels very predatory, how they manipulate the price depending on how you come into the app, and which services they offer for what price. I will likely use a competitor next year, as a number of them have more transparent prices and practices.
Date published: 2023-04-17
Rated 5 out of 5 by from I trust TurboTax TT helped with my RMD issues. Everything else was OK
Date published: 2023-04-17
Rated 5 out of 5 by from Easy as Pie I appreciate all the resources your service offers. The search tool is super helpful along with the explanations and examples are very easy to understand and follow. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Tubo Tax Turbo Tax is very user friendly my questions were answered using the scroll down fields I would definitely recommend it to friends and family
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Turbo Tax We have been using Turbo Tax for many years. This is a extremely reliable service and easy to use. Thanks for creating this great prodect.
Date published: 2023-04-17
Rated 5 out of 5 by from We love turbo tax Small business owner. I have been doing my taxes for the last 8-9 years
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Easy Very easy format that makes doing taxes easy and quick!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TT Premium They continuously try to up-sell you things that you don't need like Audit protection. They tried to get me to pay $45 for Florida income tax software when Florida doesn't have an income tax on individuals.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome! Quick and Easy! Awesome! Quick and Easy! Made things super simple and done in less than an hour!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax was effective for W-2 & SE business Product was effective in handling W-2 wages and self employed business with a fair amount of uncommon events. One small item that I could not resolve from help screens
Date published: 2023-04-17
Rated 2 out of 5 by from good product but predatory pricing behaviors Good flows and decent help system, but it always feels bad when it comes time to pay and you see that if you had done things slightly differently you would be able to get a much better price. It feels very predatory, how they manipulate the price depending on how you come into the app, and which services they offer for what price. I will likely use a competitor next year, as a number of them have more transparent prices and practices.
Date published: 2023-04-17
Rated 5 out of 5 by from I trust TurboTax TT helped with my RMD issues. Everything else was OK
Date published: 2023-04-17
Rated 5 out of 5 by from Easy as Pie I appreciate all the resources your service offers. The search tool is super helpful along with the explanations and examples are very easy to understand and follow. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Tubo Tax Turbo Tax is very user friendly my questions were answered using the scroll down fields I would definitely recommend it to friends and family
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Turbo Tax We have been using Turbo Tax for many years. This is a extremely reliable service and easy to use. Thanks for creating this great prodect.
Date published: 2023-04-17
Rated 5 out of 5 by from We love turbo tax Small business owner. I have been doing my taxes for the last 8-9 years
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Easy Very easy format that makes doing taxes easy and quick!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1623