TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Super Easy My first time doing taxes. I was nervous but it was easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Great deal with Credit Karma Straight forward process and when I had questions I was able to walk through it with someone. Much appreciated!
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax complications I got to nearing the end of inputting information and used the option to write an expert to explain that there was a noticeable discrepancy in the result. I got a response back and while it explained the difference between 2019 and 2020, there wasn't a pathway to correct the problem or to respond back. I got great help from customer service who gave my issue to a wonderful man who walked me through correcting the form. I am so grateful to him. He was clear, quick, patient, knowledgeable and (for me) a savior. There aren't enough words to express how relieved I was to have the forms "untangled" and ready to go. Thank you thank you thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from GREATTTT What a phenomenal experience. Easy as den a mf to file. simple mfs do it
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is great. Expert was awesome! She was very helpful and patient with me.
Date published: 2021-03-02
Rated 5 out of 5 by from it's great Turbo Tax made filing easy. The process was very smooth.
Date published: 2021-03-02
Rated 5 out of 5 by from great easy and fast best service ever................................
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome and so easy to use This is the first time I filed my tax all by myself and Turbo Tax made it so easy for me. The instructions and online help made me confident.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is great good experience easy time goin through and going step by step
Date published: 2021-03-02
Rated 5 out of 5 by from Committed Long Time User Turbo Tax software just keeps getting easier and easier year after year. I take care of the whole family's tax returns and everyone is so appreciative. Thanks to the Intuit Team!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1616
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super Easy My first time doing taxes. I was nervous but it was easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Great deal with Credit Karma Straight forward process and when I had questions I was able to walk through it with someone. Much appreciated!
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax complications I got to nearing the end of inputting information and used the option to write an expert to explain that there was a noticeable discrepancy in the result. I got a response back and while it explained the difference between 2019 and 2020, there wasn't a pathway to correct the problem or to respond back. I got great help from customer service who gave my issue to a wonderful man who walked me through correcting the form. I am so grateful to him. He was clear, quick, patient, knowledgeable and (for me) a savior. There aren't enough words to express how relieved I was to have the forms "untangled" and ready to go. Thank you thank you thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from GREATTTT What a phenomenal experience. Easy as den a mf to file. simple mfs do it
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is great. Expert was awesome! She was very helpful and patient with me.
Date published: 2021-03-02
Rated 5 out of 5 by from it's great Turbo Tax made filing easy. The process was very smooth.
Date published: 2021-03-02
Rated 5 out of 5 by from great easy and fast best service ever................................
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome and so easy to use This is the first time I filed my tax all by myself and Turbo Tax made it so easy for me. The instructions and online help made me confident.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is great good experience easy time goin through and going step by step
Date published: 2021-03-02
Rated 5 out of 5 by from Committed Long Time User Turbo Tax software just keeps getting easier and easier year after year. I take care of the whole family's tax returns and everyone is so appreciative. Thanks to the Intuit Team!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1616