TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mister Ripley from
TurboTax is fast and efficient
I love the convenience of empowerment of completing my own taxes. Turbo Tax educates while facilitates a great deal.
Date published: 2023-04-17
Rated 2 out of 5 by
Young Tap from
Took away free filing
You all were known for free tax filing, you "silently' took that away and now you all have lost major credibility with me.
Date published: 2023-04-17
Rated 5 out of 5 by
TomTommyT from
Efficient Personal Income Tax Preparation
I like the interview style - to assure me that I have covered everything. I like the fact that Turbo Tax remembers many features of my tax situation from year to year. I also like the automated calculations - to save me from inadvertent errors.
Date published: 2023-04-17
Rated 1 out of 5 by
SebaALT from
Very poor amendment process / good initial filing
Filing my taxes was quite quick and easy But I had forgotten 1 form so I had to amend my taxes. And the process for amendment is very poor: it didn't allow me to select bank transfer as method of payment, and I could not reach a customer service rep for help. I eventually discovered that it worked with the check option, but after filing the amendment it asked me to mail a form which says I owe money even though the IRS owes me money after the amendment. I'm very surprised and disappointed by Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by
EBridge from
very easy to complete
I've been using TurboTax for several years... 8 to be exact... always easy and straightforward.
Date published: 2023-04-17
Rated 3 out of 5 by
PicoFrida from
TurboTax Tech System doesn't recognize me
Using Turbotax is very good. However, this year I had ENORMOUS problems in paying either for the product or filing my taxes. The only way the program let me do either was by entering a fake address. Thank goodness for my TT expert who helped me set up this adress. Go figure. I'm not a techie but I wish the TurboTax nerds would fix this
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Turbo tax is quick and easy
Great experience have been using turbo tax every year
Date published: 2023-04-17
Rated 5 out of 5 by
Mads14 from
Turbo Tax is the best!
I am a first time tax filer, and Turbo Tax made it super easy!! The structure is very easy to follow and took no time at all!
Date published: 2023-04-17
Rated 4 out of 5 by
KandiMD from
Turbo Tax is a great help, used for years!
Easy to us, make sure you have all your documents ready in order for the process to go faster.
Date published: 2023-04-17
Rated 5 out of 5 by
Nick the great from
Turbo tax very easy to follow
Turbo tax very easy and quick to follow. I did not get frustrated in answering questions and the process was Completed without major setbacks or complications.
All TurboTax® Offerings Reviews - Page 1615
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mister Ripley from
TurboTax is fast and efficient
I love the convenience of empowerment of completing my own taxes. Turbo Tax educates while facilitates a great deal.
Date published: 2023-04-17
Rated 2 out of 5 by
Young Tap from
Took away free filing
You all were known for free tax filing, you "silently' took that away and now you all have lost major credibility with me.
Date published: 2023-04-17
Rated 5 out of 5 by
TomTommyT from
Efficient Personal Income Tax Preparation
I like the interview style - to assure me that I have covered everything. I like the fact that Turbo Tax remembers many features of my tax situation from year to year. I also like the automated calculations - to save me from inadvertent errors.
Date published: 2023-04-17
Rated 1 out of 5 by
SebaALT from
Very poor amendment process / good initial filing
Filing my taxes was quite quick and easy But I had forgotten 1 form so I had to amend my taxes. And the process for amendment is very poor: it didn't allow me to select bank transfer as method of payment, and I could not reach a customer service rep for help. I eventually discovered that it worked with the check option, but after filing the amendment it asked me to mail a form which says I owe money even though the IRS owes me money after the amendment. I'm very surprised and disappointed by Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by
EBridge from
very easy to complete
I've been using TurboTax for several years... 8 to be exact... always easy and straightforward.
Date published: 2023-04-17
Rated 3 out of 5 by
PicoFrida from
TurboTax Tech System doesn't recognize me
Using Turbotax is very good. However, this year I had ENORMOUS problems in paying either for the product or filing my taxes. The only way the program let me do either was by entering a fake address. Thank goodness for my TT expert who helped me set up this adress. Go figure. I'm not a techie but I wish the TurboTax nerds would fix this
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Turbo tax is quick and easy
Great experience have been using turbo tax every year
Date published: 2023-04-17
Rated 5 out of 5 by
Mads14 from
Turbo Tax is the best!
I am a first time tax filer, and Turbo Tax made it super easy!! The structure is very easy to follow and took no time at all!
Date published: 2023-04-17
Rated 4 out of 5 by
KandiMD from
Turbo Tax is a great help, used for years!
Easy to us, make sure you have all your documents ready in order for the process to go faster.
Date published: 2023-04-17
Rated 5 out of 5 by
Nick the great from
Turbo tax very easy to follow
Turbo tax very easy and quick to follow. I did not get frustrated in answering questions and the process was Completed without major setbacks or complications.
All TurboTax® Offerings Reviews - Page 1615
Date published: 2023-04-17