TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Could be better I wasn't sure about filling form 8938. I declared a very small interest income and spent a long time just figuring out forms and schedules and lines etc.
Date published: 2023-04-17
Rated 5 out of 5 by from I a so thankful for Turbo Tax! The simplicity of turbo tax is wonderful! I truly appreciate Turbotax taking all of the stress away from filing taxes. It is so easy. I just finished doing my taxes and I feel great!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is great Easy to use and accurate. Simple instructions Everything is step by step.
Date published: 2023-04-17
Rated 5 out of 5 by from Long history with TurboTax… Ease, Accurate, Secure I have been a long time TurboTax user. I know there are other quality tax programs, but for me the modest cost for the additional protection features and having the audit defense option provides ease of mind.
Date published: 2023-04-17
Rated 1 out of 5 by from TT does not work on montana efile.!!!!!!!!!!!!!!!! Cannot efile my Montana state income tax return for 2022. TT refuses to accept my cc to pay your chicken feed $15.00 efile fee. Lousy tricks you are playing.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENT AS ALWAYS!! EXCELLENT AS ALWAYS!! Easy to use program, I have used it for years. I would recommend to and for anyone.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy as Ever! Always easy and quick. Love the way it guides you through the returns!
Date published: 2023-04-17
Rated 3 out of 5 by from very confusing and time consuming Turbo tax put some income in a "business" form and I could not change that so I lift it go through. I really don't have to file a federal form because of my age and income. This was not pointed out to me in Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy tax software! Easy to use and each step is explained. I feel protected using it because it checks for mistakes.
Date published: 2023-04-17
Rated 3 out of 5 by from Found Turbotax difficult this year. Because my income has switched away from W2s and to retirement income instead, I found the experience different.. At times total income left my wife's income out and I had to manually correct. After many years, I would consider switching next year, or going to a tax preparer.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1614
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Could be better I wasn't sure about filling form 8938. I declared a very small interest income and spent a long time just figuring out forms and schedules and lines etc.
Date published: 2023-04-17
Rated 5 out of 5 by from I a so thankful for Turbo Tax! The simplicity of turbo tax is wonderful! I truly appreciate Turbotax taking all of the stress away from filing taxes. It is so easy. I just finished doing my taxes and I feel great!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is great Easy to use and accurate. Simple instructions Everything is step by step.
Date published: 2023-04-17
Rated 5 out of 5 by from Long history with TurboTax… Ease, Accurate, Secure I have been a long time TurboTax user. I know there are other quality tax programs, but for me the modest cost for the additional protection features and having the audit defense option provides ease of mind.
Date published: 2023-04-17
Rated 1 out of 5 by from TT does not work on montana efile.!!!!!!!!!!!!!!!! Cannot efile my Montana state income tax return for 2022. TT refuses to accept my cc to pay your chicken feed $15.00 efile fee. Lousy tricks you are playing.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENT AS ALWAYS!! EXCELLENT AS ALWAYS!! Easy to use program, I have used it for years. I would recommend to and for anyone.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy as Ever! Always easy and quick. Love the way it guides you through the returns!
Date published: 2023-04-17
Rated 3 out of 5 by from very confusing and time consuming Turbo tax put some income in a "business" form and I could not change that so I lift it go through. I really don't have to file a federal form because of my age and income. This was not pointed out to me in Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy tax software! Easy to use and each step is explained. I feel protected using it because it checks for mistakes.
Date published: 2023-04-17
Rated 3 out of 5 by from Found Turbotax difficult this year. Because my income has switched away from W2s and to retirement income instead, I found the experience different.. At times total income left my wife's income out and I had to manually correct. After many years, I would consider switching next year, or going to a tax preparer.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1614