TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
iferish from
Charges/Fee weren't clear
Because I have student loans (who doesn't at this point) I had to pay for the Deluxe edition so that I can claim the interest from said student loans. It was about $100. It said it would cost $40... what they don't say is that it's actually $60 and then you additionally have to pay $40 to deduct the cost from your refund. I basically paid Turbo Tax $100 to get the same amount back had I not claimed the interest. Turbo Tax is easy to use, I'll give them that, but when it feels like I'm getting tricked, and that every year less things are available on the free version, I'd rather use a different company.
Date published: 2021-03-01
Rated 5 out of 5 by
rusty19 from
very good an easy
Very good an help on problems that i had an got the answer that need
Date published: 2021-03-01
Rated 5 out of 5 by
South Texas from
easy to file
Just read the instructions, Turbo Tax will do the rest.
Date published: 2021-03-01
Rated 5 out of 5 by
AshyBug1234 from
TurboTax is absolutely AMAZING!!!!!!
Doing my taxes on TurboTax was so simple. They walked me through every step of it and there was absolutely no hassle at all. I wish the rest of life was this easy!!!! Thank you TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by
JGDVishnu123 from
Turbotax is awesome
Simple Easy reliable helpful grateful trust fun joy
Date published: 2021-03-01
Rated 1 out of 5 by
g0147 from
Not very accurate
Return was rejected for wrong AGI from previous year. upload? Changed AGI and resubmit. Rejected 2nd time. Upon examination Turbo Tax did not enter the AGI I put in into the right line. Changed AGI 2nd time. Let's all pray and Thanks God if this works
Date published: 2021-03-01
Rated 4 out of 5 by
Louise1935 from
Easy instructions to follow
I did not require assistance. Straight forward and easy to follow. I would like it changed that just State filers can e-file. It would be an improvement and it would also save time, paper, and money for stamps.
Date published: 2021-03-01
Rated 5 out of 5 by
Jim1201 from
Turbo Tax is Fabulous
Turbo Tax is great! It keeps me up to date on all my potential deductions so I can make sure that I am getting my maximum tax breaks.
Date published: 2021-03-01
Rated 4 out of 5 by
Heav0079 from
Turbo is really easy and affordable
This is my 2nd year using turbo tax as a college student and it is very affordable and easy to use especially the app
Date published: 2021-03-01
Rated 5 out of 5 by
mks1012 from
Very Helpful
very efficient. generated all of my information accuractely. made the process simple and quick.
All TurboTax® Offerings Reviews - Page 161
Date published: 2021-03-01
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
iferish from
Charges/Fee weren't clear
Because I have student loans (who doesn't at this point) I had to pay for the Deluxe edition so that I can claim the interest from said student loans. It was about $100. It said it would cost $40... what they don't say is that it's actually $60 and then you additionally have to pay $40 to deduct the cost from your refund. I basically paid Turbo Tax $100 to get the same amount back had I not claimed the interest. Turbo Tax is easy to use, I'll give them that, but when it feels like I'm getting tricked, and that every year less things are available on the free version, I'd rather use a different company.
Date published: 2021-03-01
Rated 5 out of 5 by
rusty19 from
very good an easy
Very good an help on problems that i had an got the answer that need
Date published: 2021-03-01
Rated 5 out of 5 by
South Texas from
easy to file
Just read the instructions, Turbo Tax will do the rest.
Date published: 2021-03-01
Rated 5 out of 5 by
AshyBug1234 from
TurboTax is absolutely AMAZING!!!!!!
Doing my taxes on TurboTax was so simple. They walked me through every step of it and there was absolutely no hassle at all. I wish the rest of life was this easy!!!! Thank you TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by
JGDVishnu123 from
Turbotax is awesome
Simple Easy reliable helpful grateful trust fun joy
Date published: 2021-03-01
Rated 1 out of 5 by
g0147 from
Not very accurate
Return was rejected for wrong AGI from previous year. upload? Changed AGI and resubmit. Rejected 2nd time. Upon examination Turbo Tax did not enter the AGI I put in into the right line. Changed AGI 2nd time. Let's all pray and Thanks God if this works
Date published: 2021-03-01
Rated 4 out of 5 by
Louise1935 from
Easy instructions to follow
I did not require assistance. Straight forward and easy to follow. I would like it changed that just State filers can e-file. It would be an improvement and it would also save time, paper, and money for stamps.
Date published: 2021-03-01
Rated 5 out of 5 by
Jim1201 from
Turbo Tax is Fabulous
Turbo Tax is great! It keeps me up to date on all my potential deductions so I can make sure that I am getting my maximum tax breaks.
Date published: 2021-03-01
Rated 4 out of 5 by
Heav0079 from
Turbo is really easy and affordable
This is my 2nd year using turbo tax as a college student and it is very affordable and easy to use especially the app
Date published: 2021-03-01
Rated 5 out of 5 by
mks1012 from
Very Helpful
very efficient. generated all of my information accuractely. made the process simple and quick.
All TurboTax® Offerings Reviews - Page 161
Date published: 2021-03-01