TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Charges/Fee weren't clear Because I have student loans (who doesn't at this point) I had to pay for the Deluxe edition so that I can claim the interest from said student loans. It was about $100. It said it would cost $40... what they don't say is that it's actually $60 and then you additionally have to pay $40 to deduct the cost from your refund. I basically paid Turbo Tax $100 to get the same amount back had I not claimed the interest. Turbo Tax is easy to use, I'll give them that, but when it feels like I'm getting tricked, and that every year less things are available on the free version, I'd rather use a different company.
Date published: 2021-03-01
Rated 5 out of 5 by from very good an easy Very good an help on problems that i had an got the answer that need
Date published: 2021-03-01
Rated 5 out of 5 by from easy to file Just read the instructions, Turbo Tax will do the rest.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is absolutely AMAZING!!!!!! Doing my taxes on TurboTax was so simple. They walked me through every step of it and there was absolutely no hassle at all. I wish the rest of life was this easy!!!! Thank you TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome Simple Easy reliable helpful grateful trust fun joy
Date published: 2021-03-01
Rated 1 out of 5 by from Not very accurate Return was rejected for wrong AGI from previous year. upload? Changed AGI and resubmit. Rejected 2nd time. Upon examination Turbo Tax did not enter the AGI I put in into the right line. Changed AGI 2nd time. Let's all pray and Thanks God if this works
Date published: 2021-03-01
Rated 4 out of 5 by from Easy instructions to follow I did not require assistance. Straight forward and easy to follow. I would like it changed that just State filers can e-file. It would be an improvement and it would also save time, paper, and money for stamps.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Fabulous Turbo Tax is great! It keeps me up to date on all my potential deductions so I can make sure that I am getting my maximum tax breaks.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo is really easy and affordable This is my 2nd year using turbo tax as a college student and it is very affordable and easy to use especially the app
Date published: 2021-03-01
Rated 5 out of 5 by from Very Helpful very efficient. generated all of my information accuractely. made the process simple and quick.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Charges/Fee weren't clear Because I have student loans (who doesn't at this point) I had to pay for the Deluxe edition so that I can claim the interest from said student loans. It was about $100. It said it would cost $40... what they don't say is that it's actually $60 and then you additionally have to pay $40 to deduct the cost from your refund. I basically paid Turbo Tax $100 to get the same amount back had I not claimed the interest. Turbo Tax is easy to use, I'll give them that, but when it feels like I'm getting tricked, and that every year less things are available on the free version, I'd rather use a different company.
Date published: 2021-03-01
Rated 5 out of 5 by from very good an easy Very good an help on problems that i had an got the answer that need
Date published: 2021-03-01
Rated 5 out of 5 by from easy to file Just read the instructions, Turbo Tax will do the rest.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is absolutely AMAZING!!!!!! Doing my taxes on TurboTax was so simple. They walked me through every step of it and there was absolutely no hassle at all. I wish the rest of life was this easy!!!! Thank you TurboTax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome Simple Easy reliable helpful grateful trust fun joy
Date published: 2021-03-01
Rated 1 out of 5 by from Not very accurate Return was rejected for wrong AGI from previous year. upload? Changed AGI and resubmit. Rejected 2nd time. Upon examination Turbo Tax did not enter the AGI I put in into the right line. Changed AGI 2nd time. Let's all pray and Thanks God if this works
Date published: 2021-03-01
Rated 4 out of 5 by from Easy instructions to follow I did not require assistance. Straight forward and easy to follow. I would like it changed that just State filers can e-file. It would be an improvement and it would also save time, paper, and money for stamps.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Fabulous Turbo Tax is great! It keeps me up to date on all my potential deductions so I can make sure that I am getting my maximum tax breaks.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo is really easy and affordable This is my 2nd year using turbo tax as a college student and it is very affordable and easy to use especially the app
Date published: 2021-03-01
Rated 5 out of 5 by from Very Helpful very efficient. generated all of my information accuractely. made the process simple and quick.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 161