TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Fantastic!!! So easy to follow the directions for a great experience!
Date published: 2023-04-18
Rated 5 out of 5 by from TurbO Tax Easy to use- better explanations this year than previous years - priced at decent price point. Offers helpful tips and guidance.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is pretty good TurboTax is pretty good. Taxes were kicked back the first time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it so simple Always simple and if need be, help is just a click away!
Date published: 2023-04-18
Rated 5 out of 5 by from Thank goodness for Turbo Tax! I don't know what I'd do w/out Turbo Tax...I can't and don't want to pay the very high prices of an actual tax accountant, nor do I have the time, and so I totally rely on TT to get my taxes done each year. It's very user friendly and I so appreciate how easy it is to work through.
Date published: 2023-04-18
Rated 5 out of 5 by from So easy! Using Turbo Tax makes filing so easy and you are assured that you are getting the best possible refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is user friendly and extremely easy to navigate. The step by step process makes it very easy to make sure you don't miss anything.
Date published: 2023-04-18
Rated 5 out of 5 by from Again Turbo Tax to then rescue! it is so awesome! It was fast, efficient and accurate! Turbo Tax for life!
Date published: 2023-04-18
Rated 2 out of 5 by from fix your software Software had trouble with using first initial uppercase versus all uppercase when confirming name. Really? Stupid. Then it got stuck on vehicle mileage when I put in 10k total; 750 first 6 months and then 500 second 6 months; so I had to put all the miles in the first 6 months. Stupid.
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible service! You think you are done and your not and options for alternatives methods are made very difficult and taxing…
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1596
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic!!! So easy to follow the directions for a great experience!
Date published: 2023-04-18
Rated 5 out of 5 by from TurbO Tax Easy to use- better explanations this year than previous years - priced at decent price point. Offers helpful tips and guidance.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is pretty good TurboTax is pretty good. Taxes were kicked back the first time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it so simple Always simple and if need be, help is just a click away!
Date published: 2023-04-18
Rated 5 out of 5 by from Thank goodness for Turbo Tax! I don't know what I'd do w/out Turbo Tax...I can't and don't want to pay the very high prices of an actual tax accountant, nor do I have the time, and so I totally rely on TT to get my taxes done each year. It's very user friendly and I so appreciate how easy it is to work through.
Date published: 2023-04-18
Rated 5 out of 5 by from So easy! Using Turbo Tax makes filing so easy and you are assured that you are getting the best possible refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is user friendly and extremely easy to navigate. The step by step process makes it very easy to make sure you don't miss anything.
Date published: 2023-04-18
Rated 5 out of 5 by from Again Turbo Tax to then rescue! it is so awesome! It was fast, efficient and accurate! Turbo Tax for life!
Date published: 2023-04-18
Rated 2 out of 5 by from fix your software Software had trouble with using first initial uppercase versus all uppercase when confirming name. Really? Stupid. Then it got stuck on vehicle mileage when I put in 10k total; 750 first 6 months and then 500 second 6 months; so I had to put all the miles in the first 6 months. Stupid.
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible service! You think you are done and your not and options for alternatives methods are made very difficult and taxing…
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1596