TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Horney Toad from Turbo Taxx is user friendly. I have I have used Turbo Tax for several years and we have become friendly with each other.
Date published: 2023-08-30
Rated 5 out of 5 by Lakerria from Turbo tax is awesome It was very easy and self explanatory..I loved the way I got walked through
Date published: 2023-08-30
Rated 5 out of 5 by AndrewT11 from TurboTax Never disappoints! Lorena was an absolute joy to work with and I’m looking forward to working with her every year!
Date published: 2023-08-30
Rated 5 out of 5 by Myself M from Turbo Tax Works For Me! I've used Turbo Tax for many years and have felt confident 95%, not bad for someone who is really not a numbers person. The explanations for entries has improved a lot and that really helps!
Date published: 2023-08-30
Rated 3 out of 5 by JackDW1978 from A couple of annoying things I don't like when I am working on my return and I am asked questions about prior tax returns such as do I have prior year carry overs, did I pay the AMT, etc. Turbo Tax has all of my returns and should know this information automatically and tell me instead of asking me. I couldn't get my Massachusetts refund via direct deposit because it said the routing number was invalid. It was the same routing number I entered for the direct debit to pay the federal return. Now I have to wait for a hard check. I don't like how I always have to look hard for my prior year return documents. It's like the website hides them and keeps steering me to start a new return. The K-1 entry process is a pain every year. I never know if I am doing it correctly.
Date published: 2023-08-30
Rated 4 out of 5 by GrapeApes from turbo extremely helpful turbotax made it possible for me to get it done with the step by step walk through thanks turbotax
Date published: 2023-08-30
Rated 5 out of 5 by Nani taxes from Best way to file taes Kimberly was awesome. Always the way to go for me.
Date published: 2023-08-30
Rated 4 out of 5 by bfinn220 from Love & Hate TurboTax The online help at TurboTax is INCREDIBLE - highly responsive & knowledgeable. Really appreciated that. However, the tool itself is difficult to use at times - hard to find where to enter certain details such as 529 withdrawals & 1099-Q educational cost details. Also - alot of confirmation screens at end. Overall, really satisfied
Date published: 2023-08-30
Rated 5 out of 5 by Rbyte from Awesome service she was amazing soo loved here she helped and understood everything that i asked
Date published: 2023-08-30
Rated 1 out of 5 by Adding to the stress from Very rude tax experts and CPA’s very rude I’ve been dealing with a mess from my employer and now since have been wrongfully terminated from the company of 6+ years. Each call to a tax expert via turbo tax has never been a good or pleasant experience.
All TurboTax® Offerings Reviews - Page 160
Date published: 2023-08-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Horney Toad from Turbo Taxx is user friendly. I have I have used Turbo Tax for several years and we have become friendly with each other.
Date published: 2023-08-30
Rated 5 out of 5 by Lakerria from Turbo tax is awesome It was very easy and self explanatory..I loved the way I got walked through
Date published: 2023-08-30
Rated 5 out of 5 by AndrewT11 from TurboTax Never disappoints! Lorena was an absolute joy to work with and I’m looking forward to working with her every year!
Date published: 2023-08-30
Rated 5 out of 5 by Myself M from Turbo Tax Works For Me! I've used Turbo Tax for many years and have felt confident 95%, not bad for someone who is really not a numbers person. The explanations for entries has improved a lot and that really helps!
Date published: 2023-08-30
Rated 3 out of 5 by JackDW1978 from A couple of annoying things I don't like when I am working on my return and I am asked questions about prior tax returns such as do I have prior year carry overs, did I pay the AMT, etc. Turbo Tax has all of my returns and should know this information automatically and tell me instead of asking me. I couldn't get my Massachusetts refund via direct deposit because it said the routing number was invalid. It was the same routing number I entered for the direct debit to pay the federal return. Now I have to wait for a hard check. I don't like how I always have to look hard for my prior year return documents. It's like the website hides them and keeps steering me to start a new return. The K-1 entry process is a pain every year. I never know if I am doing it correctly.
Date published: 2023-08-30
Rated 4 out of 5 by GrapeApes from turbo extremely helpful turbotax made it possible for me to get it done with the step by step walk through thanks turbotax
Date published: 2023-08-30
Rated 5 out of 5 by Nani taxes from Best way to file taes Kimberly was awesome. Always the way to go for me.
Date published: 2023-08-30
Rated 4 out of 5 by bfinn220 from Love & Hate TurboTax The online help at TurboTax is INCREDIBLE - highly responsive & knowledgeable. Really appreciated that. However, the tool itself is difficult to use at times - hard to find where to enter certain details such as 529 withdrawals & 1099-Q educational cost details. Also - alot of confirmation screens at end. Overall, really satisfied
Date published: 2023-08-30
Rated 5 out of 5 by Rbyte from Awesome service she was amazing soo loved here she helped and understood everything that i asked
Date published: 2023-08-30
Rated 1 out of 5 by Adding to the stress from Very rude tax experts and CPA’s very rude I’ve been dealing with a mess from my employer and now since have been wrongfully terminated from the company of 6+ years. Each call to a tax expert via turbo tax has never been a good or pleasant experience.
All TurboTax® Offerings Reviews - Page 160
Date published: 2023-08-30