TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from A Better Deal than Competitors I've used TurboTax for past 4 years but wanted to compare with H&R Block this year as HRB is a bit less expensive. No comparison - entering same information the refund under TurboTax was much higher.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is good It is easy to input information and see how it is entered.
Date published: 2023-04-17
Rated 5 out of 5 by from Great program to use If you like doing your own income taxes, Turbo Tax is the way to go. I've used it for many years.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Lena did a wonderful job helping me finish my tax return. She was patient, informative and helfpul.
Date published: 2023-04-17
Rated 4 out of 5 by from turbo tax is easy quick and easy and free, I tried other ones and wasnt this easy
Date published: 2023-04-17
Rated 5 out of 5 by from Great tax filing software! Easy and convenient to use. Instant info save features a major plus. Reminder feature of prior year’s filing a big help.
Date published: 2023-04-17
Rated 5 out of 5 by from A Quick & Rather Pleasant Experience I needed a to speak with a live expert. She called back quickly and was very pleasant and helpful in resolving my issue
Date published: 2023-04-17
Rated 5 out of 5 by from They were wonderful!!! At first we were rejected and Shawn walked us through it and was very patient in helping us resolve the problems!!!! He was great!!!
Date published: 2023-04-17
Rated 2 out of 5 by from I am stuck with your service, not happy with it $209 for (no choice of plan or difficult hard to navigate and change away for Premium plan I believe this was the least expensive) super basic filing?? Way too expensive. If I filed earlier, I would've searched for cheaper. $209 for an electronic product for people who can truly not afford it. Not a sustainable or ethical business model. I am rooting for a competitor if these prices don't change.
Date published: 2023-04-17
Rated 5 out of 5 by from They made doing my own taxes easy! This was my first time doing my own taxes and it went very smoothly with Turbo Tax :)
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1590
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A Better Deal than Competitors I've used TurboTax for past 4 years but wanted to compare with H&R Block this year as HRB is a bit less expensive. No comparison - entering same information the refund under TurboTax was much higher.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is good It is easy to input information and see how it is entered.
Date published: 2023-04-17
Rated 5 out of 5 by from Great program to use If you like doing your own income taxes, Turbo Tax is the way to go. I've used it for many years.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Lena did a wonderful job helping me finish my tax return. She was patient, informative and helfpul.
Date published: 2023-04-17
Rated 4 out of 5 by from turbo tax is easy quick and easy and free, I tried other ones and wasnt this easy
Date published: 2023-04-17
Rated 5 out of 5 by from Great tax filing software! Easy and convenient to use. Instant info save features a major plus. Reminder feature of prior year’s filing a big help.
Date published: 2023-04-17
Rated 5 out of 5 by from A Quick & Rather Pleasant Experience I needed a to speak with a live expert. She called back quickly and was very pleasant and helpful in resolving my issue
Date published: 2023-04-17
Rated 5 out of 5 by from They were wonderful!!! At first we were rejected and Shawn walked us through it and was very patient in helping us resolve the problems!!!! He was great!!!
Date published: 2023-04-17
Rated 2 out of 5 by from I am stuck with your service, not happy with it $209 for (no choice of plan or difficult hard to navigate and change away for Premium plan I believe this was the least expensive) super basic filing?? Way too expensive. If I filed earlier, I would've searched for cheaper. $209 for an electronic product for people who can truly not afford it. Not a sustainable or ethical business model. I am rooting for a competitor if these prices don't change.
Date published: 2023-04-17
Rated 5 out of 5 by from They made doing my own taxes easy! This was my first time doing my own taxes and it went very smoothly with Turbo Tax :)
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1590