TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from very confusing and time consuming Turbo tax put some income in a "business" form and I could not change that so I lift it go through. I really don't have to file a federal form because of my age and income. This was not pointed out to me in Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy tax software! Easy to use and each step is explained. I feel protected using it because it checks for mistakes.
Date published: 2023-04-17
Rated 3 out of 5 by from Found Turbotax difficult this year. Because my income has switched away from W2s and to retirement income instead, I found the experience different.. At times total income left my wife's income out and I had to manually correct. After many years, I would consider switching next year, or going to a tax preparer.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy Easy to use. I would like a discount since I use it every year :)
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Easy, comprehensive, helpful and intuitive. I use them every and will continue to do so.
Date published: 2023-04-17
Rated 4 out of 5 by from E-file state return Turbo-tax will not allow me to e-file my state return without e-filing my federal return. I owe on my federal and am receiving a refund with my state. I choose not to e-file my federal return.
Date published: 2023-04-17
Rated 5 out of 5 by from Best Ever Cannot do my taxes without turbotax Easy to use and fast. I would not know what to do without it
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use! Very easy to use. I really appreciate being able to drop in documents and have TurboTax auto populate the info. Same for any of my trading accounts and because I am returning customer it had a ton of things saved from the previous years.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made it easier to file my taxes I filed my taxes in about an hour, and it would have been faster without a few complications. The software is useful.
Date published: 2023-04-17
Rated 4 out of 5 by from Fairly sraightforward. Pretty Straightforward. My first time using the web based version. Seemed a little more complicated, but perhaps it's just because it's a new experience. Had to look up where to enter the SSA-1099. Seems common enough that it should have been in the 1099 section without needing to select it through a lookup.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from very confusing and time consuming Turbo tax put some income in a "business" form and I could not change that so I lift it go through. I really don't have to file a federal form because of my age and income. This was not pointed out to me in Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy tax software! Easy to use and each step is explained. I feel protected using it because it checks for mistakes.
Date published: 2023-04-17
Rated 3 out of 5 by from Found Turbotax difficult this year. Because my income has switched away from W2s and to retirement income instead, I found the experience different.. At times total income left my wife's income out and I had to manually correct. After many years, I would consider switching next year, or going to a tax preparer.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy Easy to use. I would like a discount since I use it every year :)
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Easy, comprehensive, helpful and intuitive. I use them every and will continue to do so.
Date published: 2023-04-17
Rated 4 out of 5 by from E-file state return Turbo-tax will not allow me to e-file my state return without e-filing my federal return. I owe on my federal and am receiving a refund with my state. I choose not to e-file my federal return.
Date published: 2023-04-17
Rated 5 out of 5 by from Best Ever Cannot do my taxes without turbotax Easy to use and fast. I would not know what to do without it
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use! Very easy to use. I really appreciate being able to drop in documents and have TurboTax auto populate the info. Same for any of my trading accounts and because I am returning customer it had a ton of things saved from the previous years.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made it easier to file my taxes I filed my taxes in about an hour, and it would have been faster without a few complications. The software is useful.
Date published: 2023-04-17
Rated 4 out of 5 by from Fairly sraightforward. Pretty Straightforward. My first time using the web based version. Seemed a little more complicated, but perhaps it's just because it's a new experience. Had to look up where to enter the SSA-1099. Seems common enough that it should have been in the 1099 section without needing to select it through a lookup.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1586