TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Tom from PA from
very confusing and time consuming
Turbo tax put some income in a "business" form and I could not change that so I lift it go through. I really don't have to file a federal form because of my age and income. This was not pointed out to me in Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by
Tracie 18 from
Easy tax software!
Easy to use and each step is explained. I feel protected using it because it checks for mistakes.
Date published: 2023-04-17
Rated 3 out of 5 by
JIMisjustJIM from
Found Turbotax difficult this year.
Because my income has switched away from W2s and to retirement income instead, I found the experience different.. At times total income left my wife's income out and I had to manually correct. After many years, I would consider switching next year, or going to a tax preparer.
Date published: 2023-04-17
Rated 5 out of 5 by
BoltFam3 from
TurboTax is easy
Easy to use. I would like a discount since I use it every year :)
Date published: 2023-04-17
Rated 5 out of 5 by
Bowlico from
Turbo Tax is Great
Easy, comprehensive, helpful and intuitive. I use them every and will continue to do so.
Date published: 2023-04-17
Rated 4 out of 5 by
TC1957 from
E-file state return
Turbo-tax will not allow me to e-file my state return without e-filing my federal return. I owe on my federal and am receiving a refund with my state. I choose not to e-file my federal return.
Date published: 2023-04-17
Rated 5 out of 5 by
ForestBay from
Best Ever Cannot do my taxes without turbotax
Easy to use and fast. I would not know what to do without it
Date published: 2023-04-17
Rated 5 out of 5 by
JimMont from
Very Easy to use!
Very easy to use. I really appreciate being able to drop in documents and have TurboTax auto populate the info. Same for any of my trading accounts and because I am returning customer it had a ton of things saved from the previous years.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
TurboTax made it easier to file my taxes
I filed my taxes in about an hour, and it would have been faster without a few complications. The software is useful.
Date published: 2023-04-17
Rated 4 out of 5 by
JimOtto from
Fairly sraightforward.
Pretty Straightforward. My first time using the web based version. Seemed a little more complicated, but perhaps it's just because it's a new experience. Had to look up where to enter the SSA-1099. Seems common enough that it should have been in the 1099 section without needing to select it through a lookup.
All TurboTax® Offerings Reviews - Page 1586
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Tom from PA from
very confusing and time consuming
Turbo tax put some income in a "business" form and I could not change that so I lift it go through. I really don't have to file a federal form because of my age and income. This was not pointed out to me in Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by
Tracie 18 from
Easy tax software!
Easy to use and each step is explained. I feel protected using it because it checks for mistakes.
Date published: 2023-04-17
Rated 3 out of 5 by
JIMisjustJIM from
Found Turbotax difficult this year.
Because my income has switched away from W2s and to retirement income instead, I found the experience different.. At times total income left my wife's income out and I had to manually correct. After many years, I would consider switching next year, or going to a tax preparer.
Date published: 2023-04-17
Rated 5 out of 5 by
BoltFam3 from
TurboTax is easy
Easy to use. I would like a discount since I use it every year :)
Date published: 2023-04-17
Rated 5 out of 5 by
Bowlico from
Turbo Tax is Great
Easy, comprehensive, helpful and intuitive. I use them every and will continue to do so.
Date published: 2023-04-17
Rated 4 out of 5 by
TC1957 from
E-file state return
Turbo-tax will not allow me to e-file my state return without e-filing my federal return. I owe on my federal and am receiving a refund with my state. I choose not to e-file my federal return.
Date published: 2023-04-17
Rated 5 out of 5 by
ForestBay from
Best Ever Cannot do my taxes without turbotax
Easy to use and fast. I would not know what to do without it
Date published: 2023-04-17
Rated 5 out of 5 by
JimMont from
Very Easy to use!
Very easy to use. I really appreciate being able to drop in documents and have TurboTax auto populate the info. Same for any of my trading accounts and because I am returning customer it had a ton of things saved from the previous years.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
TurboTax made it easier to file my taxes
I filed my taxes in about an hour, and it would have been faster without a few complications. The software is useful.
Date published: 2023-04-17
Rated 4 out of 5 by
JimOtto from
Fairly sraightforward.
Pretty Straightforward. My first time using the web based version. Seemed a little more complicated, but perhaps it's just because it's a new experience. Had to look up where to enter the SSA-1099. Seems common enough that it should have been in the 1099 section without needing to select it through a lookup.
All TurboTax® Offerings Reviews - Page 1586
Date published: 2023-04-17