TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
4wolfkids from
TurboTax Is Excellent
TurboTax is easy to use and provides assistance quickly on screen when needing explanations and clarity. Used this product for many years and am confident when filing our taxes.
Date published: 2023-04-17
Rated 5 out of 5 by
Marycornman125 from
turbo taxes is my go to
I do my returns with you every year and love how you keep up with my info
Date published: 2023-04-17
Rated 5 out of 5 by
shavonna123 from
good
good loved it awesome service good loved it awesome service
Date published: 2023-04-17
Rated 1 out of 5 by
Cmkoepp from
Extremely disappointed this year.
I have used this product for more years than I can to admit... this year however I was so frustrated... my family was SO frustrated that we won't be using this again.
Date published: 2023-04-17
Rated 5 out of 5 by
Tttialouise from
Filing is so EASY with TURBBOTAX
As someone who has multiple sources of income, Turbo Tax is easy to use and always helps me find the most tax breaks! I love using Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by
TAB9875648349093 from
6th year
good, fast experience. I do like my audit protection so I pay extra for that but even with that amount taken out, the cost is still high. Especially because many people are going to taxslayer or which ever online program and getting free submissions. could hurt turbotax in the long run keeping such a high rate.
Date published: 2023-04-17
Rated 5 out of 5 by
taco ghyhyfff from
Turbo tax is the best!
Awesome experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by
TAXIDERMY63 from
EASY TO USE
HAVE USED FOR MANY YEARS AND FEEL CONFIDENT WITH IT
Date published: 2023-04-17
Rated 4 out of 5 by
scandoc from
Always an effective tool
Always works as expected. Sometimes you have to go in and fix some lines. But overall it works well.
Date published: 2023-04-17
Rated 2 out of 5 by
Jaybird888998 from
No real help unless you pay for it.
The questions I have are never answered correctly. I had to file by mail because returns were rejected and no on at Turbo Tax will/can help. I still paid the full amount of the efile. Not fair and no help!
All TurboTax® Offerings Reviews - Page 1575
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
4wolfkids from
TurboTax Is Excellent
TurboTax is easy to use and provides assistance quickly on screen when needing explanations and clarity. Used this product for many years and am confident when filing our taxes.
Date published: 2023-04-17
Rated 5 out of 5 by
Marycornman125 from
turbo taxes is my go to
I do my returns with you every year and love how you keep up with my info
Date published: 2023-04-17
Rated 5 out of 5 by
shavonna123 from
good
good loved it awesome service good loved it awesome service
Date published: 2023-04-17
Rated 1 out of 5 by
Cmkoepp from
Extremely disappointed this year.
I have used this product for more years than I can to admit... this year however I was so frustrated... my family was SO frustrated that we won't be using this again.
Date published: 2023-04-17
Rated 5 out of 5 by
Tttialouise from
Filing is so EASY with TURBBOTAX
As someone who has multiple sources of income, Turbo Tax is easy to use and always helps me find the most tax breaks! I love using Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by
TAB9875648349093 from
6th year
good, fast experience. I do like my audit protection so I pay extra for that but even with that amount taken out, the cost is still high. Especially because many people are going to taxslayer or which ever online program and getting free submissions. could hurt turbotax in the long run keeping such a high rate.
Date published: 2023-04-17
Rated 5 out of 5 by
taco ghyhyfff from
Turbo tax is the best!
Awesome experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by
TAXIDERMY63 from
EASY TO USE
HAVE USED FOR MANY YEARS AND FEEL CONFIDENT WITH IT
Date published: 2023-04-17
Rated 4 out of 5 by
scandoc from
Always an effective tool
Always works as expected. Sometimes you have to go in and fix some lines. But overall it works well.
Date published: 2023-04-17
Rated 2 out of 5 by
Jaybird888998 from
No real help unless you pay for it.
The questions I have are never answered correctly. I had to file by mail because returns were rejected and no on at Turbo Tax will/can help. I still paid the full amount of the efile. Not fair and no help!
All TurboTax® Offerings Reviews - Page 1575
Date published: 2023-04-17