TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Is Excellent TurboTax is easy to use and provides assistance quickly on screen when needing explanations and clarity. Used this product for many years and am confident when filing our taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo taxes is my go to I do my returns with you every year and love how you keep up with my info
Date published: 2023-04-17
Rated 5 out of 5 by from good good loved it awesome service good loved it awesome service
Date published: 2023-04-17
Rated 1 out of 5 by from Extremely disappointed this year. I have used this product for more years than I can to admit... this year however I was so frustrated... my family was SO frustrated that we won't be using this again.
Date published: 2023-04-17
Rated 5 out of 5 by from Filing is so EASY with TURBBOTAX As someone who has multiple sources of income, Turbo Tax is easy to use and always helps me find the most tax breaks! I love using Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by from 6th year good, fast experience. I do like my audit protection so I pay extra for that but even with that amount taken out, the cost is still high. Especially because many people are going to taxslayer or which ever online program and getting free submissions. could hurt turbotax in the long run keeping such a high rate.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is the best! Awesome experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by from EASY TO USE HAVE USED FOR MANY YEARS AND FEEL CONFIDENT WITH IT
Date published: 2023-04-17
Rated 4 out of 5 by from Always an effective tool Always works as expected. Sometimes you have to go in and fix some lines. But overall it works well.
Date published: 2023-04-17
Rated 2 out of 5 by from No real help unless you pay for it. The questions I have are never answered correctly. I had to file by mail because returns were rejected and no on at Turbo Tax will/can help. I still paid the full amount of the efile. Not fair and no help!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Is Excellent TurboTax is easy to use and provides assistance quickly on screen when needing explanations and clarity. Used this product for many years and am confident when filing our taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo taxes is my go to I do my returns with you every year and love how you keep up with my info
Date published: 2023-04-17
Rated 5 out of 5 by from good good loved it awesome service good loved it awesome service
Date published: 2023-04-17
Rated 1 out of 5 by from Extremely disappointed this year. I have used this product for more years than I can to admit... this year however I was so frustrated... my family was SO frustrated that we won't be using this again.
Date published: 2023-04-17
Rated 5 out of 5 by from Filing is so EASY with TURBBOTAX As someone who has multiple sources of income, Turbo Tax is easy to use and always helps me find the most tax breaks! I love using Turbo Tax!
Date published: 2023-04-17
Rated 4 out of 5 by from 6th year good, fast experience. I do like my audit protection so I pay extra for that but even with that amount taken out, the cost is still high. Especially because many people are going to taxslayer or which ever online program and getting free submissions. could hurt turbotax in the long run keeping such a high rate.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is the best! Awesome experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by from EASY TO USE HAVE USED FOR MANY YEARS AND FEEL CONFIDENT WITH IT
Date published: 2023-04-17
Rated 4 out of 5 by from Always an effective tool Always works as expected. Sometimes you have to go in and fix some lines. But overall it works well.
Date published: 2023-04-17
Rated 2 out of 5 by from No real help unless you pay for it. The questions I have are never answered correctly. I had to file by mail because returns were rejected and no on at Turbo Tax will/can help. I still paid the full amount of the efile. Not fair and no help!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1575