TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Content But Not Happy! The program is easy to use and I really like that. The only issue I have is, Why did I have to upgrade to the deluxe package ($40) just because I have a 401k or qualify for a "retirement savings contribution credit"? Then I get charged an additional $40 for each state and federal. I understand business is business but to see $120 go down the drain all because I have a 401k is a shame.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and affordable Very easy to understand and simplified and affordable
Date published: 2021-02-27
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for 4 years now and everything has been an ease. I feel confident because I know I get the best out of my tax return. I don't worry if there is any issues because they answer all my questions. I used to pay $200 to $300 for someone else to do my taxes and didn't get much in return. So decided to do it myself and used TurboTax. I got cheaper price with maximum refund. I truly recommend using TurboTax.
Date published: 2021-02-27
Rated 5 out of 5 by from Awsome Great help very help full love turbo tax i would highly recommend turbo tax to family and friends
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is awesome! Always used Turbotax and been with them for 4 years!
Date published: 2021-02-27
Rated 5 out of 5 by from I like to do it at home. I had trouble with the 1099-A portion. I put 0.00 in the months we had no help and it didn't like it.
Date published: 2021-02-27
Rated 4 out of 5 by from Had a hard time getting past form 2210 I couldn't find any information to get past this form and I have no idea how it showed up in my return. I somehow figured out how to delete it and now I just hope I won't get audited!
Date published: 2021-02-27
Rated 5 out of 5 by from TruboTax is great... I wouldn't go any place else. Turbo Tax Agent Jason was Super informative, very patient going to Fed and State and Great to talk too.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is easy to use simple easy and fast, the program does the work for you.
Date published: 2021-02-27
Rated 4 out of 5 by from Disallowed wash sales love turbo tax just wish it would go into further detail about my disallowed wash sales because I had trouble with it and it wasnt trying to let me correct be it seemd that it went through today
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1573
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Content But Not Happy! The program is easy to use and I really like that. The only issue I have is, Why did I have to upgrade to the deluxe package ($40) just because I have a 401k or qualify for a "retirement savings contribution credit"? Then I get charged an additional $40 for each state and federal. I understand business is business but to see $120 go down the drain all because I have a 401k is a shame.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and affordable Very easy to understand and simplified and affordable
Date published: 2021-02-27
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for 4 years now and everything has been an ease. I feel confident because I know I get the best out of my tax return. I don't worry if there is any issues because they answer all my questions. I used to pay $200 to $300 for someone else to do my taxes and didn't get much in return. So decided to do it myself and used TurboTax. I got cheaper price with maximum refund. I truly recommend using TurboTax.
Date published: 2021-02-27
Rated 5 out of 5 by from Awsome Great help very help full love turbo tax i would highly recommend turbo tax to family and friends
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is awesome! Always used Turbotax and been with them for 4 years!
Date published: 2021-02-27
Rated 5 out of 5 by from I like to do it at home. I had trouble with the 1099-A portion. I put 0.00 in the months we had no help and it didn't like it.
Date published: 2021-02-27
Rated 4 out of 5 by from Had a hard time getting past form 2210 I couldn't find any information to get past this form and I have no idea how it showed up in my return. I somehow figured out how to delete it and now I just hope I won't get audited!
Date published: 2021-02-27
Rated 5 out of 5 by from TruboTax is great... I wouldn't go any place else. Turbo Tax Agent Jason was Super informative, very patient going to Fed and State and Great to talk too.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is easy to use simple easy and fast, the program does the work for you.
Date published: 2021-02-27
Rated 4 out of 5 by from Disallowed wash sales love turbo tax just wish it would go into further detail about my disallowed wash sales because I had trouble with it and it wasnt trying to let me correct be it seemd that it went through today
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1573