TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax Is Literally The Best I was on call with a representative named, Veronica. She was literally super helpful and patient with me. I struggle a lot when trying to accurately file. But, Veronica took care of everything. Well needed when trying to file your taxes last minute, whoops. Nonetheless, thank you for a great experience - TurboTax.
Date published: 2023-04-17
Rated 4 out of 5 by from Works fine mostly Generally does the job. If I was creating, there would be changes. Like either warn me or let me know you want my routing numbers again so I don't have to scramble in the midst of the filing step to run and get out.
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Turbo Tax is way too expensive. It should not cost over $100.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great! Extremely user friendly with options to help guide me making experience pleasant even given the fact I owe Uncle Sam
Date published: 2023-04-17
Rated 5 out of 5 by from 4 years with turbotax! LOve turbo tax. Have been able to file the last 4 years by my self. Just wish the price would go back down, especially for recurring customers. hehe
Date published: 2023-04-17
Rated 5 out of 5 by from First time user I started with the Live Assisted Basic and when I needed help, the expert was just one click away and was willing to help with any questions I had. She was knowledgeable and gave me pointers to keep better track for next year. I will definitely be using Turbo Tax from now on.
Date published: 2023-04-17
Rated 5 out of 5 by from EASY TO USE PROGRAM It is my second year of using this program. I understand everything most of the way because of all the question prompts. Good program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is Great! Great to work with Turbo Tax! will do it again next year!
Date published: 2023-04-17
Rated 3 out of 5 by from turbo said taxes filed & took my money / next day turbo said taxes filed & took my money / next day said incomplete / re-file / why did this not get caught BEFORE taking my MONEY ?
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax user-friendly, lifesaver for new filers. First time user: appreciative of explanations and guidance.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Is Literally The Best I was on call with a representative named, Veronica. She was literally super helpful and patient with me. I struggle a lot when trying to accurately file. But, Veronica took care of everything. Well needed when trying to file your taxes last minute, whoops. Nonetheless, thank you for a great experience - TurboTax.
Date published: 2023-04-17
Rated 4 out of 5 by from Works fine mostly Generally does the job. If I was creating, there would be changes. Like either warn me or let me know you want my routing numbers again so I don't have to scramble in the midst of the filing step to run and get out.
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Turbo Tax is way too expensive. It should not cost over $100.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great! Extremely user friendly with options to help guide me making experience pleasant even given the fact I owe Uncle Sam
Date published: 2023-04-17
Rated 5 out of 5 by from 4 years with turbotax! LOve turbo tax. Have been able to file the last 4 years by my self. Just wish the price would go back down, especially for recurring customers. hehe
Date published: 2023-04-17
Rated 5 out of 5 by from First time user I started with the Live Assisted Basic and when I needed help, the expert was just one click away and was willing to help with any questions I had. She was knowledgeable and gave me pointers to keep better track for next year. I will definitely be using Turbo Tax from now on.
Date published: 2023-04-17
Rated 5 out of 5 by from EASY TO USE PROGRAM It is my second year of using this program. I understand everything most of the way because of all the question prompts. Good program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is Great! Great to work with Turbo Tax! will do it again next year!
Date published: 2023-04-17
Rated 3 out of 5 by from turbo said taxes filed & took my money / next day turbo said taxes filed & took my money / next day said incomplete / re-file / why did this not get caught BEFORE taking my MONEY ?
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax user-friendly, lifesaver for new filers. First time user: appreciative of explanations and guidance.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1573