TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Keke1000 from
Turbo tax is easy
I was little dismayed with the tax “help” but I got through it
Date published: 2021-02-21
Rated 4 out of 5 by
Soto123 from
Fair
Very easy to follow from last year tax program. Thank You
Date published: 2021-02-21
Rated 5 out of 5 by
Linda21464SC from
Great customer service
Both Nyesha and Monica were a joy to talk to. Monica helped me with a few questions re: W2c and my dependents income of Social Security. Nyesha, too, was so helpful. My return was rejected and she quickly navigated me to where I needed to input dependent PIN number. Last year I do not remember having this Live Chat Tool available. I was hesitant to use it but so glad I did!!
Date published: 2021-02-21
Rated 5 out of 5 by
Youngs5 from
Love using TurboTax!
The program is so easy to use, it walks you through every step and offers help all the way through. Very informational and helpful!
Date published: 2021-02-21
Rated 5 out of 5 by
cptn_kirk from
Eight years and counting
Easy to use. Simple interface. The step by step instructions are well written.
Date published: 2021-02-21
Rated 5 out of 5 by
jilthepil05 from
Easiest software to use!
It was so easy to do my own taxes. Guides you through step-by-step to get your taxes filed
Date published: 2021-02-21
Rated 4 out of 5 by
TheRealBalcazar from
A little confusing but good overall!
I wanted to do my own corporate taxes this year to save money on a CPA. I looked at the tax forms the CPA prepared last year as a guide. If I hadn't had those to look at, I probably would have been lost. A lot of the items aren't explained very well or don't have any explanation at all. I constantly found myself googling things to try to figure out what to do. I would NOT recommend this product to someone who didn't have a lot of experience dealing with corporate taxes.
Date published: 2021-02-21
Rated 3 out of 5 by
MommyA3 from
Good experience
Use common sense walk you through easily nice breeze you do still get your application fee but much better than everyone taking out your funds
Date published: 2021-02-21
Rated 5 out of 5 by
JosenMarta from
Super job Turbo tax and thanks for helping me
Great job my friends at Turbo tax help me a lot....congratulations for being patient with my tax forms
Date published: 2021-02-21
Rated 5 out of 5 by
Madig from
Very simple and everything worked perfect
Very simple and everything worked perfect. Much easier than I anticipated.
All TurboTax® Offerings Reviews - Page 1571
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Keke1000 from
Turbo tax is easy
I was little dismayed with the tax “help” but I got through it
Date published: 2021-02-21
Rated 4 out of 5 by
Soto123 from
Fair
Very easy to follow from last year tax program. Thank You
Date published: 2021-02-21
Rated 5 out of 5 by
Linda21464SC from
Great customer service
Both Nyesha and Monica were a joy to talk to. Monica helped me with a few questions re: W2c and my dependents income of Social Security. Nyesha, too, was so helpful. My return was rejected and she quickly navigated me to where I needed to input dependent PIN number. Last year I do not remember having this Live Chat Tool available. I was hesitant to use it but so glad I did!!
Date published: 2021-02-21
Rated 5 out of 5 by
Youngs5 from
Love using TurboTax!
The program is so easy to use, it walks you through every step and offers help all the way through. Very informational and helpful!
Date published: 2021-02-21
Rated 5 out of 5 by
cptn_kirk from
Eight years and counting
Easy to use. Simple interface. The step by step instructions are well written.
Date published: 2021-02-21
Rated 5 out of 5 by
jilthepil05 from
Easiest software to use!
It was so easy to do my own taxes. Guides you through step-by-step to get your taxes filed
Date published: 2021-02-21
Rated 4 out of 5 by
TheRealBalcazar from
A little confusing but good overall!
I wanted to do my own corporate taxes this year to save money on a CPA. I looked at the tax forms the CPA prepared last year as a guide. If I hadn't had those to look at, I probably would have been lost. A lot of the items aren't explained very well or don't have any explanation at all. I constantly found myself googling things to try to figure out what to do. I would NOT recommend this product to someone who didn't have a lot of experience dealing with corporate taxes.
Date published: 2021-02-21
Rated 3 out of 5 by
MommyA3 from
Good experience
Use common sense walk you through easily nice breeze you do still get your application fee but much better than everyone taking out your funds
Date published: 2021-02-21
Rated 5 out of 5 by
JosenMarta from
Super job Turbo tax and thanks for helping me
Great job my friends at Turbo tax help me a lot....congratulations for being patient with my tax forms
Date published: 2021-02-21
Rated 5 out of 5 by
Madig from
Very simple and everything worked perfect
Very simple and everything worked perfect. Much easier than I anticipated.
All TurboTax® Offerings Reviews - Page 1571
Date published: 2021-02-21