TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax is easy I was little dismayed with the tax “help” but I got through it
Date published: 2021-02-21
Rated 4 out of 5 by from Fair Very easy to follow from last year tax program. Thank You
Date published: 2021-02-21
Rated 5 out of 5 by from Great customer service Both Nyesha and Monica were a joy to talk to. Monica helped me with a few questions re: W2c and my dependents income of Social Security. Nyesha, too, was so helpful. My return was rejected and she quickly navigated me to where I needed to input dependent PIN number. Last year I do not remember having this Live Chat Tool available. I was hesitant to use it but so glad I did!!
Date published: 2021-02-21
Rated 5 out of 5 by from Love using TurboTax! The program is so easy to use, it walks you through every step and offers help all the way through. Very informational and helpful!
Date published: 2021-02-21
Rated 5 out of 5 by from Eight years and counting Easy to use. Simple interface. The step by step instructions are well written.
Date published: 2021-02-21
Rated 5 out of 5 by from Easiest software to use! It was so easy to do my own taxes. Guides you through step-by-step to get your taxes filed
Date published: 2021-02-21
Rated 4 out of 5 by from A little confusing but good overall! I wanted to do my own corporate taxes this year to save money on a CPA. I looked at the tax forms the CPA prepared last year as a guide. If I hadn't had those to look at, I probably would have been lost. A lot of the items aren't explained very well or don't have any explanation at all. I constantly found myself googling things to try to figure out what to do. I would NOT recommend this product to someone who didn't have a lot of experience dealing with corporate taxes.
Date published: 2021-02-21
Rated 3 out of 5 by from Good experience Use common sense walk you through easily nice breeze you do still get your application fee but much better than everyone taking out your funds
Date published: 2021-02-21
Rated 5 out of 5 by from Super job Turbo tax and thanks for helping me Great job my friends at Turbo tax help me a lot....congratulations for being patient with my tax forms
Date published: 2021-02-21
Rated 5 out of 5 by from Very simple and everything worked perfect Very simple and everything worked perfect. Much easier than I anticipated.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1571
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax is easy I was little dismayed with the tax “help” but I got through it
Date published: 2021-02-21
Rated 4 out of 5 by from Fair Very easy to follow from last year tax program. Thank You
Date published: 2021-02-21
Rated 5 out of 5 by from Great customer service Both Nyesha and Monica were a joy to talk to. Monica helped me with a few questions re: W2c and my dependents income of Social Security. Nyesha, too, was so helpful. My return was rejected and she quickly navigated me to where I needed to input dependent PIN number. Last year I do not remember having this Live Chat Tool available. I was hesitant to use it but so glad I did!!
Date published: 2021-02-21
Rated 5 out of 5 by from Love using TurboTax! The program is so easy to use, it walks you through every step and offers help all the way through. Very informational and helpful!
Date published: 2021-02-21
Rated 5 out of 5 by from Eight years and counting Easy to use. Simple interface. The step by step instructions are well written.
Date published: 2021-02-21
Rated 5 out of 5 by from Easiest software to use! It was so easy to do my own taxes. Guides you through step-by-step to get your taxes filed
Date published: 2021-02-21
Rated 4 out of 5 by from A little confusing but good overall! I wanted to do my own corporate taxes this year to save money on a CPA. I looked at the tax forms the CPA prepared last year as a guide. If I hadn't had those to look at, I probably would have been lost. A lot of the items aren't explained very well or don't have any explanation at all. I constantly found myself googling things to try to figure out what to do. I would NOT recommend this product to someone who didn't have a lot of experience dealing with corporate taxes.
Date published: 2021-02-21
Rated 3 out of 5 by from Good experience Use common sense walk you through easily nice breeze you do still get your application fee but much better than everyone taking out your funds
Date published: 2021-02-21
Rated 5 out of 5 by from Super job Turbo tax and thanks for helping me Great job my friends at Turbo tax help me a lot....congratulations for being patient with my tax forms
Date published: 2021-02-21
Rated 5 out of 5 by from Very simple and everything worked perfect Very simple and everything worked perfect. Much easier than I anticipated.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1571