TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Awesome for easy filing and speed of review on any day
Date published: 2023-04-17
Rated 3 out of 5 by from ASKING FOR IMPOSSIBLE INFORMATION Your software is asking for those of us lving abroad to include a phone number that correlates with the standard way phone numbers are written in the USA. That is impossilbe, thus, in order to file, one has to put down a phone number of a relative in the States.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Turbo Tax simple to navigate. i enjoyed the educational details to gather a better understanding of what i am doing.
Date published: 2023-04-17
Rated 4 out of 5 by from quick entry and easy assistance Quick entry and easy to use. We use the tool every year and happy with results. We used the live assistant this time.
Date published: 2023-04-17
Rated 5 out of 5 by from Good experience, easy and pretty fast. Jennifer H. did a fantastic job answering not only my questions but she went above and beyond trying to help with my return. She found an error I had overlooked. Turbo Tax is blessed to have such a committed knowledgeable employee. Thank you Jen H.
Date published: 2023-04-17
Rated 5 out of 5 by from 8 YEARS AND COUNTING As indicated, I've used TurboTax for awhile now for both simple returns and now much more complicated returns. I continue to use it because I'm confident that i am receiving all the tax credits and discounts I'm entitled to. It's very easy to use and even easier to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome tax software - No need to be savvy on tax I am very satisfied so so easy to do taxes the right way and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Was fairly easy to use Was fairly easy to use. Much more easy to follow than in past years. I am 80 plus years old and not a techy. was able to walk thru the program with very little confusion
Date published: 2023-04-17
Rated 4 out of 5 by from good easy for filling I said easy for filling and filling
Date published: 2023-04-17
Rated 4 out of 5 by from When the software had issues, the Pros called me! The numbers were not adding up, due to something imported incorrectly or a software glitch. I stopped where I was and reached out for help, and they called me. They transfered me to a Tax professional without charging me for the version that included support. They called a second time, as I had not continued, and provided more free support! I am happy with Intuit in general, and use a lot of their prducts.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Awesome for easy filing and speed of review on any day
Date published: 2023-04-17
Rated 3 out of 5 by from ASKING FOR IMPOSSIBLE INFORMATION Your software is asking for those of us lving abroad to include a phone number that correlates with the standard way phone numbers are written in the USA. That is impossilbe, thus, in order to file, one has to put down a phone number of a relative in the States.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Turbo Tax simple to navigate. i enjoyed the educational details to gather a better understanding of what i am doing.
Date published: 2023-04-17
Rated 4 out of 5 by from quick entry and easy assistance Quick entry and easy to use. We use the tool every year and happy with results. We used the live assistant this time.
Date published: 2023-04-17
Rated 5 out of 5 by from Good experience, easy and pretty fast. Jennifer H. did a fantastic job answering not only my questions but she went above and beyond trying to help with my return. She found an error I had overlooked. Turbo Tax is blessed to have such a committed knowledgeable employee. Thank you Jen H.
Date published: 2023-04-17
Rated 5 out of 5 by from 8 YEARS AND COUNTING As indicated, I've used TurboTax for awhile now for both simple returns and now much more complicated returns. I continue to use it because I'm confident that i am receiving all the tax credits and discounts I'm entitled to. It's very easy to use and even easier to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome tax software - No need to be savvy on tax I am very satisfied so so easy to do taxes the right way and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Was fairly easy to use Was fairly easy to use. Much more easy to follow than in past years. I am 80 plus years old and not a techy. was able to walk thru the program with very little confusion
Date published: 2023-04-17
Rated 4 out of 5 by from good easy for filling I said easy for filling and filling
Date published: 2023-04-17
Rated 4 out of 5 by from When the software had issues, the Pros called me! The numbers were not adding up, due to something imported incorrectly or a software glitch. I stopped where I was and reached out for help, and they called me. They transfered me to a Tax professional without charging me for the version that included support. They called a second time, as I had not continued, and provided more free support! I am happy with Intuit in general, and use a lot of their prducts.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1564