TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Dro1949 from
Great
Awesome for easy filing and speed of review on any day
Date published: 2023-04-17
Rated 3 out of 5 by
Gil1949 from
ASKING FOR IMPOSSIBLE INFORMATION
Your software is asking for those of us lving abroad to include a phone number that correlates with the standard way phone numbers are written in the USA. That is impossilbe, thus, in order to file, one has to put down a phone number of a relative in the States.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
2022 Turbo Tax
simple to navigate. i enjoyed the educational details to gather a better understanding of what i am doing.
Date published: 2023-04-17
Rated 4 out of 5 by
KB240124 from
quick entry and easy assistance
Quick entry and easy to use. We use the tool every year and happy with results. We used the live assistant this time.
Date published: 2023-04-17
Rated 5 out of 5 by
no7name from
Good experience, easy and pretty fast.
Jennifer H. did a fantastic job answering not only my questions but she went above and beyond trying to help with my return. She found an error I had overlooked. Turbo Tax is blessed to have such a committed knowledgeable employee. Thank you Jen H.
Date published: 2023-04-17
Rated 5 out of 5 by
gday3473 from
8 YEARS AND COUNTING
As indicated, I've used TurboTax for awhile now for both simple returns and now much more complicated returns. I continue to use it because I'm confident that i am receiving all the tax credits and discounts I'm entitled to. It's very easy to use and even easier to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
Hushy from
Awesome tax software - No need to be savvy on tax
I am very satisfied so so easy to do taxes the right way and easy.
Date published: 2023-04-17
Rated 5 out of 5 by
Bones 39 from
Was fairly easy to use
Was fairly easy to use. Much more easy to follow than in past years. I am 80 plus years old and not a techy. was able to walk thru the program with very little confusion
Date published: 2023-04-17
Rated 4 out of 5 by
apocum from
good
easy for filling I said easy for filling and filling
Date published: 2023-04-17
Rated 4 out of 5 by
jmk2141 from
When the software had issues, the Pros called me!
The numbers were not adding up, due to something imported incorrectly or a software glitch. I stopped where I was and reached out for help, and they called me. They transfered me to a Tax professional without charging me for the version that included support. They called a second time, as I had not continued, and provided more free support! I am happy with Intuit in general, and use a lot of their prducts.
All TurboTax® Offerings Reviews - Page 1564
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dro1949 from
Great
Awesome for easy filing and speed of review on any day
Date published: 2023-04-17
Rated 3 out of 5 by
Gil1949 from
ASKING FOR IMPOSSIBLE INFORMATION
Your software is asking for those of us lving abroad to include a phone number that correlates with the standard way phone numbers are written in the USA. That is impossilbe, thus, in order to file, one has to put down a phone number of a relative in the States.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
2022 Turbo Tax
simple to navigate. i enjoyed the educational details to gather a better understanding of what i am doing.
Date published: 2023-04-17
Rated 4 out of 5 by
KB240124 from
quick entry and easy assistance
Quick entry and easy to use. We use the tool every year and happy with results. We used the live assistant this time.
Date published: 2023-04-17
Rated 5 out of 5 by
no7name from
Good experience, easy and pretty fast.
Jennifer H. did a fantastic job answering not only my questions but she went above and beyond trying to help with my return. She found an error I had overlooked. Turbo Tax is blessed to have such a committed knowledgeable employee. Thank you Jen H.
Date published: 2023-04-17
Rated 5 out of 5 by
gday3473 from
8 YEARS AND COUNTING
As indicated, I've used TurboTax for awhile now for both simple returns and now much more complicated returns. I continue to use it because I'm confident that i am receiving all the tax credits and discounts I'm entitled to. It's very easy to use and even easier to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
Hushy from
Awesome tax software - No need to be savvy on tax
I am very satisfied so so easy to do taxes the right way and easy.
Date published: 2023-04-17
Rated 5 out of 5 by
Bones 39 from
Was fairly easy to use
Was fairly easy to use. Much more easy to follow than in past years. I am 80 plus years old and not a techy. was able to walk thru the program with very little confusion
Date published: 2023-04-17
Rated 4 out of 5 by
apocum from
good
easy for filling I said easy for filling and filling
Date published: 2023-04-17
Rated 4 out of 5 by
jmk2141 from
When the software had issues, the Pros called me!
The numbers were not adding up, due to something imported incorrectly or a software glitch. I stopped where I was and reached out for help, and they called me. They transfered me to a Tax professional without charging me for the version that included support. They called a second time, as I had not continued, and provided more free support! I am happy with Intuit in general, and use a lot of their prducts.
All TurboTax® Offerings Reviews - Page 1564
Date published: 2023-04-17