TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from easy to use All the question mark boxes are very informative. I filed my tax return in less than 45 minutes.
Date published: 2021-03-02
Rated 1 out of 5 by from Overpriced and infuriating to use Their "explanations" don't explain anything, and half the time you end up having to fix things it should have done for you manually on the form.
Date published: 2021-03-02
Rated 4 out of 5 by from Intuit TURBOTAX Hi my name is Christopher I spent an hour and a half total time gathering everything I needed for the app with a single original discrepancy. All in all I was very pleased and comforted that I paid through my federal tax return, for the expedited representative action to get my refund into my chime account as soon as possible.
Date published: 2021-03-02
Rated 4 out of 5 by from Fairly easy and Helpful I only used the website I haven't used the help from some online but this tax service is easy and my refunds have always been the same as if I were to file with anyone else. There is a lot of help on the Tax breaks.
Date published: 2021-03-02
Rated 4 out of 5 by from It’s great, but there’s a few problems It is a great service that is for the most part easy to use. However, unless your employment never changes you’re going to run into some problems. It kept putting the address for my old job in as the address for my new job? It like automatically plugged it in. It was weird. Plus I kept getting a run around about how to fix it. But besides all of that, it is very easy to use and helpful
Date published: 2021-03-02
Rated 5 out of 5 by from A relief to use Very helpful, especially living abroad it is nice not to have to get very involved with my US taxes!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo to the rescue Turbo is super. They are over the top. They have provided me with expert experience assistance.
Date published: 2021-03-02
Rated 3 out of 5 by from Had problems with the state return. It asked me to fix an item it had reviewed but I couldn't make any changes on the form in question. I would not let me type or delete anything on the form. Would not let me continue until I fixed the problem but would let me edit to do so. Very frustrating. No chat or FAQ to help.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great. I have used Turbo Tax for years and it is the easiest way to file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is awesome Great fast service.. very detailed and verified all info necessary
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1562
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use All the question mark boxes are very informative. I filed my tax return in less than 45 minutes.
Date published: 2021-03-02
Rated 1 out of 5 by from Overpriced and infuriating to use Their "explanations" don't explain anything, and half the time you end up having to fix things it should have done for you manually on the form.
Date published: 2021-03-02
Rated 4 out of 5 by from Intuit TURBOTAX Hi my name is Christopher I spent an hour and a half total time gathering everything I needed for the app with a single original discrepancy. All in all I was very pleased and comforted that I paid through my federal tax return, for the expedited representative action to get my refund into my chime account as soon as possible.
Date published: 2021-03-02
Rated 4 out of 5 by from Fairly easy and Helpful I only used the website I haven't used the help from some online but this tax service is easy and my refunds have always been the same as if I were to file with anyone else. There is a lot of help on the Tax breaks.
Date published: 2021-03-02
Rated 4 out of 5 by from It’s great, but there’s a few problems It is a great service that is for the most part easy to use. However, unless your employment never changes you’re going to run into some problems. It kept putting the address for my old job in as the address for my new job? It like automatically plugged it in. It was weird. Plus I kept getting a run around about how to fix it. But besides all of that, it is very easy to use and helpful
Date published: 2021-03-02
Rated 5 out of 5 by from A relief to use Very helpful, especially living abroad it is nice not to have to get very involved with my US taxes!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo to the rescue Turbo is super. They are over the top. They have provided me with expert experience assistance.
Date published: 2021-03-02
Rated 3 out of 5 by from Had problems with the state return. It asked me to fix an item it had reviewed but I couldn't make any changes on the form in question. I would not let me type or delete anything on the form. Would not let me continue until I fixed the problem but would let me edit to do so. Very frustrating. No chat or FAQ to help.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great. I have used Turbo Tax for years and it is the easiest way to file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is awesome Great fast service.. very detailed and verified all info necessary
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1562