TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
WhitleyM2 from
easy to use
All the question mark boxes are very informative. I filed my tax return in less than 45 minutes.
Date published: 2021-03-02
Rated 1 out of 5 by
SynSoft from
Overpriced and infuriating to use
Their "explanations" don't explain anything, and half the time you end up having to fix things it should have done for you manually on the form.
Date published: 2021-03-02
Rated 4 out of 5 by
null from
Intuit TURBOTAX
Hi my name is Christopher I spent an hour and a half total time gathering everything I needed for the app with a single original discrepancy. All in all I was very pleased and comforted that I paid through my federal tax return, for the expedited representative action to get my refund into my chime account as soon as possible.
Date published: 2021-03-02
Rated 4 out of 5 by
jbc85 from
Fairly easy and Helpful
I only used the website I haven't used the help from some online but this tax service is easy and my refunds have always been the same as if I were to file with anyone else. There is a lot of help on the Tax breaks.
Date published: 2021-03-02
Rated 4 out of 5 by
JesusF uckingChrist from
It’s great, but there’s a few problems
It is a great service that is for the most part easy to use. However, unless your employment never changes you’re going to run into some problems. It kept putting the address for my old job in as the address for my new job? It like automatically plugged it in. It was weird. Plus I kept getting a run around about how to fix it. But besides all of that, it is very easy to use and helpful
Date published: 2021-03-02
Rated 5 out of 5 by
KellySouthAfrica from
A relief to use
Very helpful, especially living abroad it is nice not to have to get very involved with my US taxes!
Date published: 2021-03-02
Rated 5 out of 5 by
Ang61 from
Turbo to the rescue
Turbo is super. They are over the top. They have provided me with expert experience assistance.
Date published: 2021-03-02
Rated 3 out of 5 by
Kat440 from
Had problems with the state return.
It asked me to fix an item it had reviewed but I couldn't make any changes on the form in question. I would not let me type or delete anything on the form. Would not let me continue until I fixed the problem but would let me edit to do so. Very frustrating. No chat or FAQ to help.
Date published: 2021-03-02
Rated 5 out of 5 by
Ktownal82 from
Turbo Tax is great.
I have used Turbo Tax for years and it is the easiest way to file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by
Luz2929 from
Turbo tax is awesome
Great fast service.. very detailed and verified all info necessary
All TurboTax® Offerings Reviews - Page 1562
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
WhitleyM2 from
easy to use
All the question mark boxes are very informative. I filed my tax return in less than 45 minutes.
Date published: 2021-03-02
Rated 1 out of 5 by
SynSoft from
Overpriced and infuriating to use
Their "explanations" don't explain anything, and half the time you end up having to fix things it should have done for you manually on the form.
Date published: 2021-03-02
Rated 4 out of 5 by
null from
Intuit TURBOTAX
Hi my name is Christopher I spent an hour and a half total time gathering everything I needed for the app with a single original discrepancy. All in all I was very pleased and comforted that I paid through my federal tax return, for the expedited representative action to get my refund into my chime account as soon as possible.
Date published: 2021-03-02
Rated 4 out of 5 by
jbc85 from
Fairly easy and Helpful
I only used the website I haven't used the help from some online but this tax service is easy and my refunds have always been the same as if I were to file with anyone else. There is a lot of help on the Tax breaks.
Date published: 2021-03-02
Rated 4 out of 5 by
JesusF uckingChrist from
It’s great, but there’s a few problems
It is a great service that is for the most part easy to use. However, unless your employment never changes you’re going to run into some problems. It kept putting the address for my old job in as the address for my new job? It like automatically plugged it in. It was weird. Plus I kept getting a run around about how to fix it. But besides all of that, it is very easy to use and helpful
Date published: 2021-03-02
Rated 5 out of 5 by
KellySouthAfrica from
A relief to use
Very helpful, especially living abroad it is nice not to have to get very involved with my US taxes!
Date published: 2021-03-02
Rated 5 out of 5 by
Ang61 from
Turbo to the rescue
Turbo is super. They are over the top. They have provided me with expert experience assistance.
Date published: 2021-03-02
Rated 3 out of 5 by
Kat440 from
Had problems with the state return.
It asked me to fix an item it had reviewed but I couldn't make any changes on the form in question. I would not let me type or delete anything on the form. Would not let me continue until I fixed the problem but would let me edit to do so. Very frustrating. No chat or FAQ to help.
Date published: 2021-03-02
Rated 5 out of 5 by
Ktownal82 from
Turbo Tax is great.
I have used Turbo Tax for years and it is the easiest way to file my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by
Luz2929 from
Turbo tax is awesome
Great fast service.. very detailed and verified all info necessary
All TurboTax® Offerings Reviews - Page 1562
Date published: 2021-03-02