TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and helpful! Very easy to use, great guidance and explanation, excellent service, thank you!
Date published: 2023-04-17
Rated 4 out of 5 by from Never Asks for Identity Protection PIN Turbo Tax never asks me to enter my IRS Identity Protection PIN the IRS gave me. Frustrating.
Date published: 2023-04-17
Rated 5 out of 5 by from Super FAST SUPER EASY Tax time is never easy, but turbotax makes is as easy as it can be!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is AWESOME!! So easy to do my taxes!!! Love this company and have been using them for years!
Date published: 2023-04-17
Rated 1 out of 5 by from Dont mess up :) when i mess up and hit continue can't go back. Be super duper oopper careful
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes Done Easy Taxes aren't fun, that's no secret. TurboTax at least makes it clear, easy, and pretty time efficient to complete.
Date published: 2023-04-17
Rated 5 out of 5 by from Guided every step of the way! Simple and Accurate! Filing with NO FEAR! Guided to make sure everything is accurate.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax assessment Filing went off without any significant hitch. Now waiting for acknowledgement of receipt by the three recipients.
Date published: 2023-04-17
Rated 5 out of 5 by from Gets the Job Done Everything about taxes suck but turbo tax does streamline the process. I can do taxes on my own with turbo.
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible experience After completing the form turbotax would not efile the return. I was on the phone for 3+ hours with 4! different support people. Ultimately, found a workaround.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1562
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and helpful! Very easy to use, great guidance and explanation, excellent service, thank you!
Date published: 2023-04-17
Rated 4 out of 5 by from Never Asks for Identity Protection PIN Turbo Tax never asks me to enter my IRS Identity Protection PIN the IRS gave me. Frustrating.
Date published: 2023-04-17
Rated 5 out of 5 by from Super FAST SUPER EASY Tax time is never easy, but turbotax makes is as easy as it can be!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is AWESOME!! So easy to do my taxes!!! Love this company and have been using them for years!
Date published: 2023-04-17
Rated 1 out of 5 by from Dont mess up :) when i mess up and hit continue can't go back. Be super duper oopper careful
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes Done Easy Taxes aren't fun, that's no secret. TurboTax at least makes it clear, easy, and pretty time efficient to complete.
Date published: 2023-04-17
Rated 5 out of 5 by from Guided every step of the way! Simple and Accurate! Filing with NO FEAR! Guided to make sure everything is accurate.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax assessment Filing went off without any significant hitch. Now waiting for acknowledgement of receipt by the three recipients.
Date published: 2023-04-17
Rated 5 out of 5 by from Gets the Job Done Everything about taxes suck but turbo tax does streamline the process. I can do taxes on my own with turbo.
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible experience After completing the form turbotax would not efile the return. I was on the phone for 3+ hours with 4! different support people. Ultimately, found a workaround.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1562