TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Very helpful and easy to follow! TurboTax is very reliable, easy to use and follow along. I only wish there was a way to not go through the state return when filing, such as a selection to "skip state return".
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use Easy to use, especially if you are a not a tax person!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product easy step by step instructions, using product for past 8 years
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome! Super quick and easy, helpful live walk through, very accessible!
Date published: 2021-02-21
Rated 5 out of 5 by from As Simple as taxes in the US can be! I simply love the customer service by these professionals! As a foreigner with multiple nationalities and a slightly complex tax life, turbo Tax experts have been simply amazing in guiding me through the most complex and inefficient tax return systems I've ever seen - the American one - turbotax --you guys rock!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience Very easy and straightforward software. It’s nice that I have access to the free edition for a very simple return. Thank you Turbo Tax.
Date published: 2021-02-21
Rated 3 out of 5 by from answer of taxability of WI pensions in MA wrong It is usually good. My second to last question as to if my WI was taxable in MA said no. Turns out my double checking this myself and then triple check with a TT expert confirmed they are taxable. This was a $2700 mistake.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to follow through with steps First time user. Liked the way Tax Professional walked me through the beginning stages and was available for chats.
Date published: 2021-02-21
Rated 5 out of 5 by from this is so easy. they walk you through no experience with customer service but the way you walk a person through the process it makes it very easy to understand
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome Straight forward for both Federal and State returns
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1558
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful and easy to follow! TurboTax is very reliable, easy to use and follow along. I only wish there was a way to not go through the state return when filing, such as a selection to "skip state return".
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use Easy to use, especially if you are a not a tax person!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product easy step by step instructions, using product for past 8 years
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome! Super quick and easy, helpful live walk through, very accessible!
Date published: 2021-02-21
Rated 5 out of 5 by from As Simple as taxes in the US can be! I simply love the customer service by these professionals! As a foreigner with multiple nationalities and a slightly complex tax life, turbo Tax experts have been simply amazing in guiding me through the most complex and inefficient tax return systems I've ever seen - the American one - turbotax --you guys rock!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience Very easy and straightforward software. It’s nice that I have access to the free edition for a very simple return. Thank you Turbo Tax.
Date published: 2021-02-21
Rated 3 out of 5 by from answer of taxability of WI pensions in MA wrong It is usually good. My second to last question as to if my WI was taxable in MA said no. Turns out my double checking this myself and then triple check with a TT expert confirmed they are taxable. This was a $2700 mistake.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to follow through with steps First time user. Liked the way Tax Professional walked me through the beginning stages and was available for chats.
Date published: 2021-02-21
Rated 5 out of 5 by from this is so easy. they walk you through no experience with customer service but the way you walk a person through the process it makes it very easy to understand
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome Straight forward for both Federal and State returns
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1558