TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from First time user I started with the Live Assisted Basic and when I needed help, the expert was just one click away and was willing to help with any questions I had. She was knowledgeable and gave me pointers to keep better track for next year. I will definitely be using Turbo Tax from now on.
Date published: 2023-04-17
Rated 5 out of 5 by from EASY TO USE PROGRAM It is my second year of using this program. I understand everything most of the way because of all the question prompts. Good program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is Great! Great to work with Turbo Tax! will do it again next year!
Date published: 2023-04-17
Rated 3 out of 5 by from turbo said taxes filed & took my money / next day turbo said taxes filed & took my money / next day said incomplete / re-file / why did this not get caught BEFORE taking my MONEY ?
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax user-friendly, lifesaver for new filers. First time user: appreciative of explanations and guidance.
Date published: 2023-04-17
Rated 5 out of 5 by from I don't want to I'm going crazy. My return keeps getting rejected and the correction isn't working
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax is confusing Everywhere I looked in this program, Turbotax wanted to sell me something. From upgrades to extra tax programs...all that really was confusing the issues at hand. I needed to figure out Capital gains taxes on sell of a home I had for 35 + years ....so I had to upgrade to $119.00 plus tax in order to find out I owed nothing!! We're on fixed income and can't afford to spend this extra...for nothing in return!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Saves money! I have been using TurboTax for many years. It is easy to use, brings my data forward each year. I have saved many thousands of dollars on accountant fees by using TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome It is extremely simple and the guided prompts ensures you really don't miss a beat.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome It was easy and very very fast easy to navigate...
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time user I started with the Live Assisted Basic and when I needed help, the expert was just one click away and was willing to help with any questions I had. She was knowledgeable and gave me pointers to keep better track for next year. I will definitely be using Turbo Tax from now on.
Date published: 2023-04-17
Rated 5 out of 5 by from EASY TO USE PROGRAM It is my second year of using this program. I understand everything most of the way because of all the question prompts. Good program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is Great! Great to work with Turbo Tax! will do it again next year!
Date published: 2023-04-17
Rated 3 out of 5 by from turbo said taxes filed & took my money / next day turbo said taxes filed & took my money / next day said incomplete / re-file / why did this not get caught BEFORE taking my MONEY ?
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax user-friendly, lifesaver for new filers. First time user: appreciative of explanations and guidance.
Date published: 2023-04-17
Rated 5 out of 5 by from I don't want to I'm going crazy. My return keeps getting rejected and the correction isn't working
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax is confusing Everywhere I looked in this program, Turbotax wanted to sell me something. From upgrades to extra tax programs...all that really was confusing the issues at hand. I needed to figure out Capital gains taxes on sell of a home I had for 35 + years ....so I had to upgrade to $119.00 plus tax in order to find out I owed nothing!! We're on fixed income and can't afford to spend this extra...for nothing in return!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Saves money! I have been using TurboTax for many years. It is easy to use, brings my data forward each year. I have saved many thousands of dollars on accountant fees by using TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome It is extremely simple and the guided prompts ensures you really don't miss a beat.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome It was easy and very very fast easy to navigate...
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1557