TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turns complex to simple Made all the forms so easy to navigate, and encouraging from start to finish!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use TurboTax is easy except for 1099R from the goverment! Its a pain to find!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to follow Great online and phone support! Easy to follow and fix problems.
Date published: 2023-04-17
Rated 1 out of 5 by from 2023 This was a terrible experience. From rude and obnoxious Edward in finance to all the other so called experts, it took over five days to resolve an issue with the return. I will never use Turbo Tax again. It was a complete failure by these experts.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product, have been using for over 10 years Everything is great but I would like a question and the ability to choose "Standard Deduction" at the beginning of the Personal section. I need the business section but I have no reason do all the personal stuff when the Standard deduction is what I want to do.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy peasy Love the ease of it ! Wish everything in life could be this easy
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy been using Turbotax for a few years and they really do make it fast and easy. Importing my info from quickbooks means no paper needed and minimal extra input is needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy It makes the process as least painful as possible.
Date published: 2023-04-17
Rated 5 out of 5 by from ez worked as expected. Have used this app for several years now.
Date published: 2023-04-17
Rated 4 out of 5 by from It works It was great experience, easy like a piece of pie.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1554
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turns complex to simple Made all the forms so easy to navigate, and encouraging from start to finish!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use TurboTax is easy except for 1099R from the goverment! Its a pain to find!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to follow Great online and phone support! Easy to follow and fix problems.
Date published: 2023-04-17
Rated 1 out of 5 by from 2023 This was a terrible experience. From rude and obnoxious Edward in finance to all the other so called experts, it took over five days to resolve an issue with the return. I will never use Turbo Tax again. It was a complete failure by these experts.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product, have been using for over 10 years Everything is great but I would like a question and the ability to choose "Standard Deduction" at the beginning of the Personal section. I need the business section but I have no reason do all the personal stuff when the Standard deduction is what I want to do.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy peasy Love the ease of it ! Wish everything in life could be this easy
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy been using Turbotax for a few years and they really do make it fast and easy. Importing my info from quickbooks means no paper needed and minimal extra input is needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy It makes the process as least painful as possible.
Date published: 2023-04-17
Rated 5 out of 5 by from ez worked as expected. Have used this app for several years now.
Date published: 2023-04-17
Rated 4 out of 5 by from It works It was great experience, easy like a piece of pie.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1554