TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from ive been happy with turbo tax for the last 4 years never had a problem eith turbo tax until now but it was a simple mistake
Date published: 2023-04-30
Rated 5 out of 5 by from TurboTax is easy and helpful! Helped me a lot with my taxes. Its easy and friendly
Date published: 2023-04-30
Rated 2 out of 5 by from went downhill in last few years 4/29/2023 couldn't sign into my Intuit account, tried multiple times. Tried getting text to my phone 3 times, took 20 minutes to get text. In the meantime, I had continued as a guest. Section of return of part of IRA distribution is incorrectly worded, it took me multiple times to read it and make the right choice in spite of the incorrect directions.
Date published: 2023-04-30
Rated 5 out of 5 by from Very easy to navigate I had one question that was answered quickly. Very nice
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo tax is great Took very little time .although I messed up I was able to correct filing quickly
Date published: 2023-04-30
Rated 3 out of 5 by from Too Expensive While I find their service easy to use, they charge quite a bit for it.
Date published: 2023-04-30
Rated 4 out of 5 by from Great im a first timer and the experience was great. ill be back next year
Date published: 2023-04-30
Rated 5 out of 5 by from Very easy to use TurboTax is very easy to use and they do much better on my state taxes than I can. I haven't figured that out yet but it is definitely worth it to pay them to do it!
Date published: 2023-04-30
Rated 4 out of 5 by from very easy too use the process is very agonizing to me you make it very simple for me to follow
Date published: 2023-04-30
Rated 2 out of 5 by from very difficult to print 2020 return for mailing I tried for a long time, after finishing, to print 2020 Fed and CT returns for mailing, but still have not been able to.
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 156
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ive been happy with turbo tax for the last 4 years never had a problem eith turbo tax until now but it was a simple mistake
Date published: 2023-04-30
Rated 5 out of 5 by from TurboTax is easy and helpful! Helped me a lot with my taxes. Its easy and friendly
Date published: 2023-04-30
Rated 2 out of 5 by from went downhill in last few years 4/29/2023 couldn't sign into my Intuit account, tried multiple times. Tried getting text to my phone 3 times, took 20 minutes to get text. In the meantime, I had continued as a guest. Section of return of part of IRA distribution is incorrectly worded, it took me multiple times to read it and make the right choice in spite of the incorrect directions.
Date published: 2023-04-30
Rated 5 out of 5 by from Very easy to navigate I had one question that was answered quickly. Very nice
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo tax is great Took very little time .although I messed up I was able to correct filing quickly
Date published: 2023-04-30
Rated 3 out of 5 by from Too Expensive While I find their service easy to use, they charge quite a bit for it.
Date published: 2023-04-30
Rated 4 out of 5 by from Great im a first timer and the experience was great. ill be back next year
Date published: 2023-04-30
Rated 5 out of 5 by from Very easy to use TurboTax is very easy to use and they do much better on my state taxes than I can. I haven't figured that out yet but it is definitely worth it to pay them to do it!
Date published: 2023-04-30
Rated 4 out of 5 by from very easy too use the process is very agonizing to me you make it very simple for me to follow
Date published: 2023-04-30
Rated 2 out of 5 by from very difficult to print 2020 return for mailing I tried for a long time, after finishing, to print 2020 Fed and CT returns for mailing, but still have not been able to.
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 156