TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Simple and Thorough Simplicity and thoroughly detailed. Was very easy to use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Wonderful! I have used Turbo Tax for the last few years, it is easy and the help button or by phone is incredible when needed. I found that if you need to enter a 1099 misc form, buy the Turbo Tax Deluxe CD to handle it. Dominic, on the help line was incredible, she was friendly, knowledgeable and patient to help me to resolve my issue when filing 2020 tax return. Download of Deluxe and access was great, Thank ;you!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great!! Great page and i really recomend this page for make taxes.
Date published: 2021-02-24
Rated 1 out of 5 by from 2020 - service was awful!!! I have done my taxes with turbotax for the past 17 years. It has always been easy and always been spot on. This year I has unemployment compensation and I decided I needed some help. I paid extra for the support package and was utterly disappointed. Teh person would not listen to me and we spent almost 2 hours on chat for a question that she should have been able to answer right from the get go. it was a horrible experience and I will definitely think twice about using this product next year even though I have been a loyal and happy customer for so long.
Date published: 2021-02-24
Rated 5 out of 5 by from I love turbo tax My first time trying to do my taxes self prepared so easy and understandable
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX GREAT WAS GREAT HELPFUL. AARON THE EXPERT WAS VERY HELPFUL
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy! Great features, very intuitive and easy to follow.
Date published: 2021-02-24
Rated 1 out of 5 by from Worst year with software bugs I've been using this software for over 20 years with little to no problems. However, this year the software has been so buggy as to cause so much irritation that I almost bagged the entire return and went to new software.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and quick It was a great help to have them correct and issue assistance.
Date published: 2021-02-24
Rated 5 out of 5 by from Can always count on TurboTax! Every year I know I can depend on them for help with changes if I need it. The LIVE help is much appreciated.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1547
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple and Thorough Simplicity and thoroughly detailed. Was very easy to use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Wonderful! I have used Turbo Tax for the last few years, it is easy and the help button or by phone is incredible when needed. I found that if you need to enter a 1099 misc form, buy the Turbo Tax Deluxe CD to handle it. Dominic, on the help line was incredible, she was friendly, knowledgeable and patient to help me to resolve my issue when filing 2020 tax return. Download of Deluxe and access was great, Thank ;you!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great!! Great page and i really recomend this page for make taxes.
Date published: 2021-02-24
Rated 1 out of 5 by from 2020 - service was awful!!! I have done my taxes with turbotax for the past 17 years. It has always been easy and always been spot on. This year I has unemployment compensation and I decided I needed some help. I paid extra for the support package and was utterly disappointed. Teh person would not listen to me and we spent almost 2 hours on chat for a question that she should have been able to answer right from the get go. it was a horrible experience and I will definitely think twice about using this product next year even though I have been a loyal and happy customer for so long.
Date published: 2021-02-24
Rated 5 out of 5 by from I love turbo tax My first time trying to do my taxes self prepared so easy and understandable
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX GREAT WAS GREAT HELPFUL. AARON THE EXPERT WAS VERY HELPFUL
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy! Great features, very intuitive and easy to follow.
Date published: 2021-02-24
Rated 1 out of 5 by from Worst year with software bugs I've been using this software for over 20 years with little to no problems. However, this year the software has been so buggy as to cause so much irritation that I almost bagged the entire return and went to new software.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and quick It was a great help to have them correct and issue assistance.
Date published: 2021-02-24
Rated 5 out of 5 by from Can always count on TurboTax! Every year I know I can depend on them for help with changes if I need it. The LIVE help is much appreciated.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1547