TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Fast an easy! Fast and easy to use. Return customer 5 years running.
Date published: 2021-02-21
Rated 5 out of 5 by from easy and simple to follow i was nervous and the process was simple. i am so thankful!
Date published: 2021-02-21
Rated 2 out of 5 by from To finalize the return was not pleasant Doing the return was good but finalizing the return was not, It did not feel like Turbo Tax wanted to file the return electronically. Asked for additional personal information in the name of protecting my information. Gave me a least 5 opportunities to give up and file on a paper form myself.
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT! Very easy to use and the online chat feature is super helpful!
Date published: 2021-02-21
Rated 3 out of 5 by from Confusing Confusing - program kept doubling some of my numbers - from my 1099-NEC --- just hope it's right NOW
Date published: 2021-02-21
Rated 5 out of 5 by from Good but the deductions category could be simpler. Having a farm and having to enter the expenses in the income section instead of the deductions is problematic.
Date published: 2021-02-21
Rated 5 out of 5 by from i love turbo tax I like the ease of filing with turbo. I will recommend to my family and friends.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Peasy Deliesha was personable and patient. I hope I can apply what I learned from her next year. I plan to return for 2021 taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Tax Online I used TurboTax Delux this year and last year. The program walks you through all the steps to get the most accurate deductions you are entitled to.
Date published: 2021-02-21
Rated 5 out of 5 by from great great stuff spend 2 hours doing this thank you very much
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1536
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast an easy! Fast and easy to use. Return customer 5 years running.
Date published: 2021-02-21
Rated 5 out of 5 by from easy and simple to follow i was nervous and the process was simple. i am so thankful!
Date published: 2021-02-21
Rated 2 out of 5 by from To finalize the return was not pleasant Doing the return was good but finalizing the return was not, It did not feel like Turbo Tax wanted to file the return electronically. Asked for additional personal information in the name of protecting my information. Gave me a least 5 opportunities to give up and file on a paper form myself.
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT! Very easy to use and the online chat feature is super helpful!
Date published: 2021-02-21
Rated 3 out of 5 by from Confusing Confusing - program kept doubling some of my numbers - from my 1099-NEC --- just hope it's right NOW
Date published: 2021-02-21
Rated 5 out of 5 by from Good but the deductions category could be simpler. Having a farm and having to enter the expenses in the income section instead of the deductions is problematic.
Date published: 2021-02-21
Rated 5 out of 5 by from i love turbo tax I like the ease of filing with turbo. I will recommend to my family and friends.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Peasy Deliesha was personable and patient. I hope I can apply what I learned from her next year. I plan to return for 2021 taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Tax Online I used TurboTax Delux this year and last year. The program walks you through all the steps to get the most accurate deductions you are entitled to.
Date published: 2021-02-21
Rated 5 out of 5 by from great great stuff spend 2 hours doing this thank you very much
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1536