TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is the BEST !!! Very easy to use and navigate. Have been using this for the last 20 years.
Date published: 2023-04-17
Rated 2 out of 5 by from Makes filing easy. I feel like I would be better off taking the time to file them myself instead of paying over $200 for TurboTax to do it.
Date published: 2023-04-17
Rated 5 out of 5 by from wonderful service easy to connect and everyone was very helpful. highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Cusomter service rules Susan was the human that helped me resolve an issue with the greatest of ease, please make sure she knows that I'm grateful for her help. I have really bad anxiety. This time of year on top of my workload is A LOT. So thank you Turbotax and thank you Susan for being kind, professional and patient.
Date published: 2023-04-17
Rated 5 out of 5 by from Gets better every year! Very grateful to have TurboTax - a system that guides and gives me confidence
Date published: 2023-04-17
Rated 2 out of 5 by from Too Expensive Price to file taxes have gone up considerably, more than twice than a year ago
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Awesome! It was intuitive and easy to use Turbo Tax for Federal and State.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is the goat! Was awesome and easy! They make such a convenience to help and get everything squared away at a simpler level.
Date published: 2023-04-17
Rated 5 out of 5 by from Straight forward and easy to use for simple return I've been using this for about 3 years now. I really like how simple and easy it is to do simple returns. Walks you through step by step for both federal and state. It also helps you with odd circumstances as well as helping with finding any deductions you may qualify for. Truly is completely free to prepare and file if you file a simple return. Recommended.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax was pretty simple Turbo tax did require a lot of information from last years tax return. I will do better next year. The people were there to help me. Thank you
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the BEST !!! Very easy to use and navigate. Have been using this for the last 20 years.
Date published: 2023-04-17
Rated 2 out of 5 by from Makes filing easy. I feel like I would be better off taking the time to file them myself instead of paying over $200 for TurboTax to do it.
Date published: 2023-04-17
Rated 5 out of 5 by from wonderful service easy to connect and everyone was very helpful. highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Cusomter service rules Susan was the human that helped me resolve an issue with the greatest of ease, please make sure she knows that I'm grateful for her help. I have really bad anxiety. This time of year on top of my workload is A LOT. So thank you Turbotax and thank you Susan for being kind, professional and patient.
Date published: 2023-04-17
Rated 5 out of 5 by from Gets better every year! Very grateful to have TurboTax - a system that guides and gives me confidence
Date published: 2023-04-17
Rated 2 out of 5 by from Too Expensive Price to file taxes have gone up considerably, more than twice than a year ago
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Awesome! It was intuitive and easy to use Turbo Tax for Federal and State.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is the goat! Was awesome and easy! They make such a convenience to help and get everything squared away at a simpler level.
Date published: 2023-04-17
Rated 5 out of 5 by from Straight forward and easy to use for simple return I've been using this for about 3 years now. I really like how simple and easy it is to do simple returns. Walks you through step by step for both federal and state. It also helps you with odd circumstances as well as helping with finding any deductions you may qualify for. Truly is completely free to prepare and file if you file a simple return. Recommended.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax was pretty simple Turbo tax did require a lot of information from last years tax return. I will do better next year. The people were there to help me. Thank you
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1534