TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
ipoopedmypants from
Turbo Tax is better than an accountant
I have been using TurboTax for many years. I have great confidence in the thoroughness of filing taxes this way. In my experience, it's more thorough than filing with an accountant who just take my paper work and inputs without questioning.
Date published: 2023-04-17
Rated 5 out of 5 by
NIGHTSHIFT500 from
Turbo Tax, simple and quick
Done it myself but had the help on there if I ran into a problem.
Date published: 2023-04-17
Rated 4 out of 5 by
Kdrtax from
8 YEARS AND COUNTING
Been using TurboTax for 8 years, through numerous tax situations. Its not flawless, but always relatively easy, and gets the job done. I think the pricing is fair, and this makes it so much easier than doing paper forms.
Date published: 2023-04-17
Rated 5 out of 5 by
Ishiii from
Wonderful Experience
The portal was easy to follow and asked simple questions in a user friendly environment.
Date published: 2023-04-17
Rated 4 out of 5 by
Arthursmom from
Easy to use
Easy and quick tool that makes filing your taxes pretty painless
Date published: 2023-04-17
Rated 5 out of 5 by
LindaWA from
Great product
Great guide to prepare taxes, followed each process to completion.
Date published: 2023-04-17
Rated 2 out of 5 by
RobL521 from
Lost confidence in Turbotax
For the price and everything I have to do in TurboTax, I believe my best option is to pay a professional. Even though I e-filed, TurboTax is still telling me I need to print and mail forms. I found this to be confusing and as a result I feel there may be an error in my taxes. If I am E-filing, why do I still need to print anything and mail. On top of that, TUrbo Tax said it was unable to print the forms I supposedly need. I am very confused and very uncertain if my returns are correct. The online guidance is not always very clear. I will have to seriously consider whether I will use TurboTax again.
Date published: 2023-04-17
Rated 5 out of 5 by
Juby J from
Awesome tool to file taxes
Easy and convenient to use, provides further information and learning tips through the process, if you are stuck you have the option to chat/talk to a live tax advisor. Overall great experience.
Date published: 2023-04-17
Rated 5 out of 5 by
bonett from
love turbo tax
turbo tax provides all tools and tax info. i have used for several years and will continue to do so.
Date published: 2023-04-17
Rated 1 out of 5 by
Bobl08 from
Too Expensive for a simple retrun
This is my 15th year (and last) using TurboTax. There is no way a simple return should cost $59 to file and additional $59 for the state. I only had two w-2s, two interest incomes and the standard deduction. Because the total interest was above $1,500 I had to purchase the deluxe after going through the free Fed/State.
All TurboTax® Offerings Reviews - Page 1533
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ipoopedmypants from
Turbo Tax is better than an accountant
I have been using TurboTax for many years. I have great confidence in the thoroughness of filing taxes this way. In my experience, it's more thorough than filing with an accountant who just take my paper work and inputs without questioning.
Date published: 2023-04-17
Rated 5 out of 5 by
NIGHTSHIFT500 from
Turbo Tax, simple and quick
Done it myself but had the help on there if I ran into a problem.
Date published: 2023-04-17
Rated 4 out of 5 by
Kdrtax from
8 YEARS AND COUNTING
Been using TurboTax for 8 years, through numerous tax situations. Its not flawless, but always relatively easy, and gets the job done. I think the pricing is fair, and this makes it so much easier than doing paper forms.
Date published: 2023-04-17
Rated 5 out of 5 by
Ishiii from
Wonderful Experience
The portal was easy to follow and asked simple questions in a user friendly environment.
Date published: 2023-04-17
Rated 4 out of 5 by
Arthursmom from
Easy to use
Easy and quick tool that makes filing your taxes pretty painless
Date published: 2023-04-17
Rated 5 out of 5 by
LindaWA from
Great product
Great guide to prepare taxes, followed each process to completion.
Date published: 2023-04-17
Rated 2 out of 5 by
RobL521 from
Lost confidence in Turbotax
For the price and everything I have to do in TurboTax, I believe my best option is to pay a professional. Even though I e-filed, TurboTax is still telling me I need to print and mail forms. I found this to be confusing and as a result I feel there may be an error in my taxes. If I am E-filing, why do I still need to print anything and mail. On top of that, TUrbo Tax said it was unable to print the forms I supposedly need. I am very confused and very uncertain if my returns are correct. The online guidance is not always very clear. I will have to seriously consider whether I will use TurboTax again.
Date published: 2023-04-17
Rated 5 out of 5 by
Juby J from
Awesome tool to file taxes
Easy and convenient to use, provides further information and learning tips through the process, if you are stuck you have the option to chat/talk to a live tax advisor. Overall great experience.
Date published: 2023-04-17
Rated 5 out of 5 by
bonett from
love turbo tax
turbo tax provides all tools and tax info. i have used for several years and will continue to do so.
Date published: 2023-04-17
Rated 1 out of 5 by
Bobl08 from
Too Expensive for a simple retrun
This is my 15th year (and last) using TurboTax. There is no way a simple return should cost $59 to file and additional $59 for the state. I only had two w-2s, two interest incomes and the standard deduction. Because the total interest was above $1,500 I had to purchase the deluxe after going through the free Fed/State.
All TurboTax® Offerings Reviews - Page 1533
Date published: 2023-04-17