TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Predatory Business Practices You know what you're doing. Yes, you've made a good product, but you need to be more transparent about your pricing. Figure out a way to tell people what it'll cost them to file their federal and state returns IN THE BEGINNING. Instead of right at the end, when they've already gone through the whole process of entering all their information. I know you won't though because that's how you make most of your money. Taxes are exhausting. You wait till most of your users are at our wit's end and tired of doing our taxes to swoop in and say "oh by the way, since you have to report this one number in this one line.... it's gonna cost you an extra $59 if you want us to file that for you... but you could always say no and we'll just throw it in the trash - no big deal!" It is a big deal. And it's shameful and predatory.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax Yes! This was the easiest and fasts to do in all the years that I have been using this program
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience! I was able to file my tax returns with a lot of expert assistance. My refund was surprisingly good!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is AWESOME! Thank you! Easy to navigate. I feel comfortable using Turbotax. Experts are available if need. Awesome!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome very easy to use; questions one point, very happy with the service
Date published: 2023-04-18
Rated 5 out of 5 by from Great The turbotax is over the top. Always help me a lot.
Date published: 2023-04-18
Rated 4 out of 5 by from review i liked iti liked iti liked iti liked iti liked iti liked it
Date published: 2023-04-18
Rated 5 out of 5 by from I'm happy to use Turbo Tax for my returns. Great recommendations and sound advice. I am impressed
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! TurboTax is very user friendly. The tools provided make it easy to understand
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use tool Easy, quick, understandable language & if stuck, help is there
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1532
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Predatory Business Practices You know what you're doing. Yes, you've made a good product, but you need to be more transparent about your pricing. Figure out a way to tell people what it'll cost them to file their federal and state returns IN THE BEGINNING. Instead of right at the end, when they've already gone through the whole process of entering all their information. I know you won't though because that's how you make most of your money. Taxes are exhausting. You wait till most of your users are at our wit's end and tired of doing our taxes to swoop in and say "oh by the way, since you have to report this one number in this one line.... it's gonna cost you an extra $59 if you want us to file that for you... but you could always say no and we'll just throw it in the trash - no big deal!" It is a big deal. And it's shameful and predatory.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax Yes! This was the easiest and fasts to do in all the years that I have been using this program
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience! I was able to file my tax returns with a lot of expert assistance. My refund was surprisingly good!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is AWESOME! Thank you! Easy to navigate. I feel comfortable using Turbotax. Experts are available if need. Awesome!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome very easy to use; questions one point, very happy with the service
Date published: 2023-04-18
Rated 5 out of 5 by from Great The turbotax is over the top. Always help me a lot.
Date published: 2023-04-18
Rated 4 out of 5 by from review i liked iti liked iti liked iti liked iti liked iti liked it
Date published: 2023-04-18
Rated 5 out of 5 by from I'm happy to use Turbo Tax for my returns. Great recommendations and sound advice. I am impressed
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! TurboTax is very user friendly. The tools provided make it easy to understand
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use tool Easy, quick, understandable language & if stuck, help is there
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1532