TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Decade of Flawless Tax Filing Been real, super easy, and they guarantee their work. I paid $800 to do my taxes, came home, used TurboTax to see how accurate they were and they did even better. We use TurboTax every year!
Date published: 2021-03-01
Rated 5 out of 5 by from Simple to File Completed it in 30 minutes! Completed it in 30 minutes!
Date published: 2021-03-01
Rated 5 out of 5 by from First Time doing taxes it’s amazing! This was very simple to do! Thank you! I am a first time tax filer and this was quick and easy
Date published: 2021-03-01
Rated 2 out of 5 by from disappointed I have used turbo tax for years but this year they added additional fees that was 130 more than i have ever paid felt like i didnt have a choice but to pay to file
Date published: 2021-03-01
Rated 5 out of 5 by from A great tool A really convient tool very helpful makes filing easy
Date published: 2021-03-01
Rated 5 out of 5 by from SO EASY Super easy to use! I have no idea what to do when it comes to filing taxes. With Turbo Tax you just read and follow directions. They check for all deductions. Even some that i didnt no existed! Highly recomend!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax keeps getting Better It was Great! It was Great! It was Great! It was Great!
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing It came in really handy walking me steps by steps to get a better understanding. Next time I will recommend Turbotax to my friends, and coworkers.
Date published: 2021-03-01
Rated 4 out of 5 by from One Glitch Overall I was pleased with Turbo Tax once again. My only complaint, and its a big one, Is that I had a repeated issue on the review area. I ended up having to pay $90 to speak to a pro, who immediately told me that the issue I was having, A schedule C form that was not part of my return, was a known glitch in the software. She immediately resolved the issue. I have a problem having to pay $90 to resolve an issue that was known to your company. It sounds a bit unfair to me!!
Date published: 2021-03-01
Rated 5 out of 5 by from Fourth year using TurboTax I love using turbo tax, so fast and easy. This year was a little more confusing with entering the information because for some reason it kept changing to a previous job. I figured out how to fix it and every time I needed help, it was fast and they were so helpful!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1529
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Decade of Flawless Tax Filing Been real, super easy, and they guarantee their work. I paid $800 to do my taxes, came home, used TurboTax to see how accurate they were and they did even better. We use TurboTax every year!
Date published: 2021-03-01
Rated 5 out of 5 by from Simple to File Completed it in 30 minutes! Completed it in 30 minutes!
Date published: 2021-03-01
Rated 5 out of 5 by from First Time doing taxes it’s amazing! This was very simple to do! Thank you! I am a first time tax filer and this was quick and easy
Date published: 2021-03-01
Rated 2 out of 5 by from disappointed I have used turbo tax for years but this year they added additional fees that was 130 more than i have ever paid felt like i didnt have a choice but to pay to file
Date published: 2021-03-01
Rated 5 out of 5 by from A great tool A really convient tool very helpful makes filing easy
Date published: 2021-03-01
Rated 5 out of 5 by from SO EASY Super easy to use! I have no idea what to do when it comes to filing taxes. With Turbo Tax you just read and follow directions. They check for all deductions. Even some that i didnt no existed! Highly recomend!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax keeps getting Better It was Great! It was Great! It was Great! It was Great!
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing It came in really handy walking me steps by steps to get a better understanding. Next time I will recommend Turbotax to my friends, and coworkers.
Date published: 2021-03-01
Rated 4 out of 5 by from One Glitch Overall I was pleased with Turbo Tax once again. My only complaint, and its a big one, Is that I had a repeated issue on the review area. I ended up having to pay $90 to speak to a pro, who immediately told me that the issue I was having, A schedule C form that was not part of my return, was a known glitch in the software. She immediately resolved the issue. I have a problem having to pay $90 to resolve an issue that was known to your company. It sounds a bit unfair to me!!
Date published: 2021-03-01
Rated 5 out of 5 by from Fourth year using TurboTax I love using turbo tax, so fast and easy. This year was a little more confusing with entering the information because for some reason it kept changing to a previous job. I figured out how to fix it and every time I needed help, it was fast and they were so helpful!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1529