TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Mike123456789123 from It used to be free, and better Don't know what happened with TurboTax. But filing taxes has never been buggier and more problematic than ever.
Date published: 2023-04-18
Rated 5 out of 5 by KellyAnn104 from Easy to use This was my 1st year as an independent contractor. I was anxious about completing my taxes but Turbo Tax made it easy. It explained how to complete everything step by step and if unsure had a lot of help topics. In addition, I like that you can skip parts and then go back and complete them.
Date published: 2023-04-18
Rated 5 out of 5 by Huntington Beach JoJo from Turbo Tax is Awesome and so easy to use! Turbo Tax is Awesome and so easy to use! It is so nice
Date published: 2023-04-18
Rated 5 out of 5 by cmbphot from Still never fails me Started using this when it first came out and hasn't let me down yet.
Date published: 2023-04-18
Rated 1 out of 5 by ChangoFett from Costs so much now Cant believe I have to pay $119 to file taxes now after paying $0 the last 7 years
Date published: 2023-04-18
Rated 4 out of 5 by Gwoods0286 from Easy to understand Fast and easy to understand, even if you never done your own taxes before.
Date published: 2023-04-18
Rated 4 out of 5 by PhillyLad from !000% better then H&R Took over an hour but much easier then other softwares I used!
Date published: 2023-04-18
Rated 5 out of 5 by NayG from Great experience They told me exactly what I needed to do for the IRS to accept my refund. Simple and easy
Date published: 2023-04-18
Rated 1 out of 5 by France Aurora from Disappointed for Several Reasons I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by MCardoso from more fees every year been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
All TurboTax® Offerings Reviews - Page 1528
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Mike123456789123 from It used to be free, and better Don't know what happened with TurboTax. But filing taxes has never been buggier and more problematic than ever.
Date published: 2023-04-18
Rated 5 out of 5 by KellyAnn104 from Easy to use This was my 1st year as an independent contractor. I was anxious about completing my taxes but Turbo Tax made it easy. It explained how to complete everything step by step and if unsure had a lot of help topics. In addition, I like that you can skip parts and then go back and complete them.
Date published: 2023-04-18
Rated 5 out of 5 by Huntington Beach JoJo from Turbo Tax is Awesome and so easy to use! Turbo Tax is Awesome and so easy to use! It is so nice
Date published: 2023-04-18
Rated 5 out of 5 by cmbphot from Still never fails me Started using this when it first came out and hasn't let me down yet.
Date published: 2023-04-18
Rated 1 out of 5 by ChangoFett from Costs so much now Cant believe I have to pay $119 to file taxes now after paying $0 the last 7 years
Date published: 2023-04-18
Rated 4 out of 5 by Gwoods0286 from Easy to understand Fast and easy to understand, even if you never done your own taxes before.
Date published: 2023-04-18
Rated 4 out of 5 by PhillyLad from !000% better then H&R Took over an hour but much easier then other softwares I used!
Date published: 2023-04-18
Rated 5 out of 5 by NayG from Great experience They told me exactly what I needed to do for the IRS to accept my refund. Simple and easy
Date published: 2023-04-18
Rated 1 out of 5 by France Aurora from Disappointed for Several Reasons I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by MCardoso from more fees every year been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
All TurboTax® Offerings Reviews - Page 1528
Date published: 2023-04-18