TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Amendment is crazy Amendment is crazy. When you try to amend the taxes TT thinks you have already received the refund, but also fixes the original forms. I had to change from direct deposit to mail-in check, and it was a nightmare because the amended taxes said that IRS doesn't owe me anything. IN SANE. I had to remove the amended (X) forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy and efficient. Use every year for my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Everything went well! Everything was streamlined and it went very well. We have use TT in the past and will continue next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Got the job done I think the services offered in turbo tax keep reducing Nothing personal has changed but I feel like they ask less and less questions to maximize my return and make sure my return is accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Tax preparer completed my forms quickly. It was an easy process.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Experience As a new resident in the State of Louisiana, TurboTax guided me and educated me the US tax system. It is a fantastic service and guides you through each step of what otherwise would be a painful process.
Date published: 2023-04-17
Rated 2 out of 5 by from not as good as previous years was not impressed this year .. will look elsewhere next year
Date published: 2023-04-17
Rated 5 out of 5 by from Great way to file, quick and cheap Great way to file without leaving your house quick and inexpensive
Date published: 2023-04-17
Rated 5 out of 5 by from awesom first class A+++++++++++++++++++++++++++++++++++++++
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Helps me get it done! I have been using Turbo Tax since the early 90's, there has only been one time when I had to use another means to file my taxes. One time in almost 30 years, pretty good record.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Amendment is crazy Amendment is crazy. When you try to amend the taxes TT thinks you have already received the refund, but also fixes the original forms. I had to change from direct deposit to mail-in check, and it was a nightmare because the amended taxes said that IRS doesn't owe me anything. IN SANE. I had to remove the amended (X) forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy and efficient. Use every year for my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Everything went well! Everything was streamlined and it went very well. We have use TT in the past and will continue next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Got the job done I think the services offered in turbo tax keep reducing Nothing personal has changed but I feel like they ask less and less questions to maximize my return and make sure my return is accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Tax preparer completed my forms quickly. It was an easy process.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Experience As a new resident in the State of Louisiana, TurboTax guided me and educated me the US tax system. It is a fantastic service and guides you through each step of what otherwise would be a painful process.
Date published: 2023-04-17
Rated 2 out of 5 by from not as good as previous years was not impressed this year .. will look elsewhere next year
Date published: 2023-04-17
Rated 5 out of 5 by from Great way to file, quick and cheap Great way to file without leaving your house quick and inexpensive
Date published: 2023-04-17
Rated 5 out of 5 by from awesom first class A+++++++++++++++++++++++++++++++++++++++
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Helps me get it done! I have been using Turbo Tax since the early 90's, there has only been one time when I had to use another means to file my taxes. One time in almost 30 years, pretty good record.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1520