TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to use Turbotax Easy to use and explanations were to easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Good software and even better support The person who helped me called me in just 18 minutes after my request the day before the deadline
Date published: 2023-04-17
Rated 3 out of 5 by from Okay, except Married Filing Jointly using e-File The Married Filing Jointly issue with having to enter each spouse's AGI makes no sense. I had to go to reddit figure out that the main spouse on the filing claims the AGI and the other spouse claims $0 in order to e-FIle. Otherwise the e-file gets rejected & you have to mail in your returns & payment to the IRS... very annoying and should be spelled out on your software.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very helpful. If you are a first time Turbo Taxes is amazing and very helpful. If its your first time filing your own taxes Turbo taxes is the best.
Date published: 2023-04-17
Rated 5 out of 5 by from LOVE TURBOTAX Turbo tax makes it too easy. I was dreading doing my taxes but with turbo tax helps.
Date published: 2023-04-17
Rated 5 out of 5 by from Very good at helping you answer all qusetions I put the wrong AGI on return and it was rejected. Turbo Tax notified me right away and allowed me to correct and resubmit. No problems
Date published: 2023-04-17
Rated 5 out of 5 by from Very good tax prep program Goes through every aspect of tax preparation step-by-step. Easy to follow prompts with additional information when needed. Highly recommended.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is easy to use I think that TurboTax is easy to use. I also really like how it pulls your information from the previous year to save you time!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes filing your taxes painless Turbo tax walked you through the entire process and offers valuable information.
Date published: 2023-04-17
Rated 4 out of 5 by from thanks for the help very helpful had a very easy time doing my taxes and i would use turbo tax again
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbotax Easy to use and explanations were to easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Good software and even better support The person who helped me called me in just 18 minutes after my request the day before the deadline
Date published: 2023-04-17
Rated 3 out of 5 by from Okay, except Married Filing Jointly using e-File The Married Filing Jointly issue with having to enter each spouse's AGI makes no sense. I had to go to reddit figure out that the main spouse on the filing claims the AGI and the other spouse claims $0 in order to e-FIle. Otherwise the e-file gets rejected & you have to mail in your returns & payment to the IRS... very annoying and should be spelled out on your software.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very helpful. If you are a first time Turbo Taxes is amazing and very helpful. If its your first time filing your own taxes Turbo taxes is the best.
Date published: 2023-04-17
Rated 5 out of 5 by from LOVE TURBOTAX Turbo tax makes it too easy. I was dreading doing my taxes but with turbo tax helps.
Date published: 2023-04-17
Rated 5 out of 5 by from Very good at helping you answer all qusetions I put the wrong AGI on return and it was rejected. Turbo Tax notified me right away and allowed me to correct and resubmit. No problems
Date published: 2023-04-17
Rated 5 out of 5 by from Very good tax prep program Goes through every aspect of tax preparation step-by-step. Easy to follow prompts with additional information when needed. Highly recommended.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is easy to use I think that TurboTax is easy to use. I also really like how it pulls your information from the previous year to save you time!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes filing your taxes painless Turbo tax walked you through the entire process and offers valuable information.
Date published: 2023-04-17
Rated 4 out of 5 by from thanks for the help very helpful had a very easy time doing my taxes and i would use turbo tax again
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1517