TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Experience As a new resident in the State of Louisiana, TurboTax guided me and educated me the US tax system. It is a fantastic service and guides you through each step of what otherwise would be a painful process.
Date published: 2023-04-17
Rated 2 out of 5 by from not as good as previous years was not impressed this year .. will look elsewhere next year
Date published: 2023-04-17
Rated 5 out of 5 by from Great way to file, quick and cheap Great way to file without leaving your house quick and inexpensive
Date published: 2023-04-17
Rated 5 out of 5 by from awesom first class A+++++++++++++++++++++++++++++++++++++++
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Helps me get it done! I have been using Turbo Tax since the early 90's, there has only been one time when I had to use another means to file my taxes. One time in almost 30 years, pretty good record.
Date published: 2023-04-17
Rated 5 out of 5 by from Saved my bisquits So easy to use and informative for the average Joe which is exceptionally useful when you file last minute like me, saved my whole life! Why didn't I file sooner?!
Date published: 2023-04-17
Rated 5 out of 5 by from great help for taxtime Thanks so much for online help. questions answered
Date published: 2023-04-17
Rated 5 out of 5 by from I'm thanking God! I usually have a paid accountant complete all taxes, but I couldn't afford to pay anyone, and had to do business and personal taxes myself. Being tight on funds I couldn't pay the taxes owed today, but was elated the Fed would allow a payment plan, so I'm thanking God for the technology that allowed me to complete this obligation.
Date published: 2023-04-17
Rated 1 out of 5 by from Way too expensive It is a cheap product when you are getting a large return and have nothing to worry about, but when you have to pay taxes, it is super expensive to pay the obligated tax and then for the service on top of that. Like $120 for filing the taxes is disgusting and you only get away with it because you typically just take it out of people's returns. I am not happy and I hate having to pay so much for this service when I have to pay taxes as well. Cut me a break after a hard 2022, especially when I have been loyal to TurboTax for 4 years now. Too expensive. People would not pay this if they had to pay upfront.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome My experience was great and Robert M my tax expert was very helpful and pleasant
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Experience As a new resident in the State of Louisiana, TurboTax guided me and educated me the US tax system. It is a fantastic service and guides you through each step of what otherwise would be a painful process.
Date published: 2023-04-17
Rated 2 out of 5 by from not as good as previous years was not impressed this year .. will look elsewhere next year
Date published: 2023-04-17
Rated 5 out of 5 by from Great way to file, quick and cheap Great way to file without leaving your house quick and inexpensive
Date published: 2023-04-17
Rated 5 out of 5 by from awesom first class A+++++++++++++++++++++++++++++++++++++++
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Helps me get it done! I have been using Turbo Tax since the early 90's, there has only been one time when I had to use another means to file my taxes. One time in almost 30 years, pretty good record.
Date published: 2023-04-17
Rated 5 out of 5 by from Saved my bisquits So easy to use and informative for the average Joe which is exceptionally useful when you file last minute like me, saved my whole life! Why didn't I file sooner?!
Date published: 2023-04-17
Rated 5 out of 5 by from great help for taxtime Thanks so much for online help. questions answered
Date published: 2023-04-17
Rated 5 out of 5 by from I'm thanking God! I usually have a paid accountant complete all taxes, but I couldn't afford to pay anyone, and had to do business and personal taxes myself. Being tight on funds I couldn't pay the taxes owed today, but was elated the Fed would allow a payment plan, so I'm thanking God for the technology that allowed me to complete this obligation.
Date published: 2023-04-17
Rated 1 out of 5 by from Way too expensive It is a cheap product when you are getting a large return and have nothing to worry about, but when you have to pay taxes, it is super expensive to pay the obligated tax and then for the service on top of that. Like $120 for filing the taxes is disgusting and you only get away with it because you typically just take it out of people's returns. I am not happy and I hate having to pay so much for this service when I have to pay taxes as well. Cut me a break after a hard 2022, especially when I have been loyal to TurboTax for 4 years now. Too expensive. People would not pay this if they had to pay upfront.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome My experience was great and Robert M my tax expert was very helpful and pleasant
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1510