TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
jj81 from
Easier than anticipated.
some of the questions were hard to answer this made me uneasy.
Date published: 2021-02-24
Rated 2 out of 5 by
LAB718 from
EH..
They keep making you upgrade and they're not strait forward with how much you'll actually pay at the end. I upgraded to ask a Tax Expert questions, and I spent an hour with someone who ended up not being a tax expert. After they finally transferred me to a tax expert, It only took 10 minutes to answer my questions. An entire hour could have been saved if they had just sent me to the tax expert in the first place.
Date published: 2021-02-24
Rated 5 out of 5 by
BLKBlk from
Still love TurboTax
I filed a joint return and a single return for my Mother. I feel confident using TurboTax all these years.
Date published: 2021-02-24
Rated 3 out of 5 by
Waynes World from
Turbo Tax Surprise
I knew I had a refund from Federal and would owe taxes to my State. I filed the Federal electronically first so I would have the money to file my State taxes later. Once I received my Federal refund I went back into Turbo Tax Deluxe and found I could not file my State tax electronically unless I submitted it at the same time as my Federal e-file. Now I have to print and mail my State tax instead of sending it electronically.
Date published: 2021-02-24
Rated 5 out of 5 by
maestraSF from
This was amazing to use, again, this year!
This is the second year that I have filed my return through TurboTax. It was different for me this year, but with all the help windows and virtual assistant, I got my taxes filed with ease! Thank you TurboTax!
Date published: 2021-02-24
Rated 4 out of 5 by
jfolk from
Easy to use - bad filing process though
for 2nd year in a row, had difficultly at end, signing on to pay the $20 state filing fee. Worked on phone with rep for over an hour with no luck. Last year when it happened, my taxes got paid TWICE - and I never was able to get duplicate payment back. Lets ope that doesn't happen again....
Date published: 2021-02-24
Rated 5 out of 5 by
LDTaway from
Turbo Tax is awesome
I had an issue and Shawnee helped me through it I am thoroughly satisfied
Date published: 2021-02-24
Rated 5 out of 5 by
MelbaTpup from
Very easy to use!
TT was very easy to use for my first time! Very happy with the customer service!
Date published: 2021-02-24
Rated 5 out of 5 by
1Carebear from
turbo tax is awsome ans so easy to follow
it was very easy simple guidelines and instructions to follow
Date published: 2021-02-24
Rated 5 out of 5 by
Antond1 from
Outstanding!!!
Great Product, simple,fast,painless. I highly recommend Turbotax.
All TurboTax® Offerings Reviews - Page 1498
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
jj81 from
Easier than anticipated.
some of the questions were hard to answer this made me uneasy.
Date published: 2021-02-24
Rated 2 out of 5 by
LAB718 from
EH..
They keep making you upgrade and they're not strait forward with how much you'll actually pay at the end. I upgraded to ask a Tax Expert questions, and I spent an hour with someone who ended up not being a tax expert. After they finally transferred me to a tax expert, It only took 10 minutes to answer my questions. An entire hour could have been saved if they had just sent me to the tax expert in the first place.
Date published: 2021-02-24
Rated 5 out of 5 by
BLKBlk from
Still love TurboTax
I filed a joint return and a single return for my Mother. I feel confident using TurboTax all these years.
Date published: 2021-02-24
Rated 3 out of 5 by
Waynes World from
Turbo Tax Surprise
I knew I had a refund from Federal and would owe taxes to my State. I filed the Federal electronically first so I would have the money to file my State taxes later. Once I received my Federal refund I went back into Turbo Tax Deluxe and found I could not file my State tax electronically unless I submitted it at the same time as my Federal e-file. Now I have to print and mail my State tax instead of sending it electronically.
Date published: 2021-02-24
Rated 5 out of 5 by
maestraSF from
This was amazing to use, again, this year!
This is the second year that I have filed my return through TurboTax. It was different for me this year, but with all the help windows and virtual assistant, I got my taxes filed with ease! Thank you TurboTax!
Date published: 2021-02-24
Rated 4 out of 5 by
jfolk from
Easy to use - bad filing process though
for 2nd year in a row, had difficultly at end, signing on to pay the $20 state filing fee. Worked on phone with rep for over an hour with no luck. Last year when it happened, my taxes got paid TWICE - and I never was able to get duplicate payment back. Lets ope that doesn't happen again....
Date published: 2021-02-24
Rated 5 out of 5 by
LDTaway from
Turbo Tax is awesome
I had an issue and Shawnee helped me through it I am thoroughly satisfied
Date published: 2021-02-24
Rated 5 out of 5 by
MelbaTpup from
Very easy to use!
TT was very easy to use for my first time! Very happy with the customer service!
Date published: 2021-02-24
Rated 5 out of 5 by
1Carebear from
turbo tax is awsome ans so easy to follow
it was very easy simple guidelines and instructions to follow
Date published: 2021-02-24
Rated 5 out of 5 by
Antond1 from
Outstanding!!!
Great Product, simple,fast,painless. I highly recommend Turbotax.
All TurboTax® Offerings Reviews - Page 1498
Date published: 2021-02-24