TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Turbo Tax is way too expensive! I basically lost my entire Fed refund! This use to be free and/or inexpensive.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Improved since last time I used many years ago! Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from easy very easy to navigate this site, I would use turbo tax for all of my non complicated tax services
Date published: 2023-04-17
Rated 2 out of 5 by from Very furstrated this year after great years past I have used turbo tax for 20 years. Always a five star- only 2 this time. The explanation on a simple s-corporate K-! entries took me round and round for hours. No matter what I did nothing changed. I tried IRS instructions, online help, but it never let you override or tell you how to fix-- very general terms on the new QBIA and 199 A info section. Turbo tax has not thought this out well after the 2018-2019 tax code redo. I will move nex year
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy Filed on the last day and it only took me 20 minutes
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is user-friendly!!! I will continue to use TurboTax because it is so user-friendly, especially for someone whose financial literacy is a work-in-progress.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to Use and Saves You Money!!! So easy to use and saves you lots of money. The software is intuitive and guides you step by step through the process. Easy to E-File as well.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax has this down! This year was exceptionally smooth as to tax prep, form entry, and getting all the data in the right 'boxes!'
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is incredibly helpful Turbotax helps take this incredibly stressful task feel almost seamless. So glad I come here for my tax preparation.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is getting better and easier. Thanks Very good. Prefer that interest and dividend prompts be separate. K-1 filing seams to be easier than last year. Also, paying out of state taxes is easier.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is way too expensive! I basically lost my entire Fed refund! This use to be free and/or inexpensive.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Improved since last time I used many years ago! Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from easy very easy to navigate this site, I would use turbo tax for all of my non complicated tax services
Date published: 2023-04-17
Rated 2 out of 5 by from Very furstrated this year after great years past I have used turbo tax for 20 years. Always a five star- only 2 this time. The explanation on a simple s-corporate K-! entries took me round and round for hours. No matter what I did nothing changed. I tried IRS instructions, online help, but it never let you override or tell you how to fix-- very general terms on the new QBIA and 199 A info section. Turbo tax has not thought this out well after the 2018-2019 tax code redo. I will move nex year
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy Filed on the last day and it only took me 20 minutes
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is user-friendly!!! I will continue to use TurboTax because it is so user-friendly, especially for someone whose financial literacy is a work-in-progress.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to Use and Saves You Money!!! So easy to use and saves you lots of money. The software is intuitive and guides you step by step through the process. Easy to E-File as well.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax has this down! This year was exceptionally smooth as to tax prep, form entry, and getting all the data in the right 'boxes!'
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is incredibly helpful Turbotax helps take this incredibly stressful task feel almost seamless. So glad I come here for my tax preparation.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is getting better and easier. Thanks Very good. Prefer that interest and dividend prompts be separate. K-1 filing seams to be easier than last year. Also, paying out of state taxes is easier.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1495